Aloft by Marriott New York LaGuardia Airport

It was so close to the airport and the shuttle was great. The staff was friendly the room was very nice and clean.

It was VERY CLEAN AND THE STAFF WERE POLITE! The restaurant downstairs was really nice and they provided complimentary breakfast. There was a FREE SHUTTLE to and from the airport and the bus stop was a 5 minute walk away. Our beds were made DAILY!

No. I was AMAZED that the incidentals were only $100 for the entire stay and NOT PER NIGHT like the hotels in the city. THE ALOFT WAS TRULY AN AMAZING STAY.

I think the staff that you have currently are amazing they go beyond service to make sure that you stay is as comfortable as possible. Very friendly, very knowledgeable. And accommodating.

The elevators are an issue. They are very slow, and that¿s the only downfall regarding the service and the hotel accommodation.

Larger than most New York city hotel rooms, very clean and excellent service

Water pressure

The staff is very nice.

The Hotel overall is dark. The walls and the carpet were dark.

Close to LGA airport with free shuttle (5 mins to Terminal C). Clean rooms.

Not walkable to anything and no gift shop at hotel (I'd hoped to buy a t-shirt to sleep in after having my luggage lost and flight cancelled). Otherwise, great staff and nice stay.

The room was clean. The bed was comfortable. The staff was very friendly. The food was great.

Clean Decor Location

No microwave limited hot water due to holiday limited staff and amenities

The hotel staff was friendly and welcoming to employed frequent flyers. The breakfast was good and at a fair price.

It¿s location

Yes, being told they were overbooked and kicking people out. I booked a dbl queen months prior for our stay and was told they didn¿t have any. They gave us room keys for a king for 2 adults and 2 kids. They miraculously found a dbl queen after a hassle.

Closeness to LaGuardia and the airport shuttle. I also liked that they had a little restaurant on the premises.

Location, cleanliness and great staff

The best part of the hotel was the room and the view.

The staff were not helpful and seemed uninterested in answering some questions we had. On top of that there were no parking spots to be found, included made up ones.

Bed was comfortable, room was quiet.

Pets allowed policy was a huge disappointment & put me over my travel budget with no prior mention of $200 NON-refundable pet deposit. Website states Pet friendly & to call for details. I called to mention my 2lb dog. They only said ¿we are pet friendly.¿

For me location at the time. But will be back

How some of the staff react when asking for stores etc Cleaning the rooms properly i have a pic in my phone

Room was large and roomy. Very nice and contemporary furniture. Shower had great pressure.

Parking was expensive.

Overall, it was the service and hospitality of this particular hotel that I loved the most. Whether it was getting a drink from the bar to eating their delicious cuisine at their restaurant inside the hotel, they were always very attentive and friendly.

Nothing at all. The service was excellent and I look forward to go back in the future.

Updated, clean and modern look. I was very impressed with the friendly engaging staff. I look forward to another stay.

It was very chic and clean. The staff was pleasant and I enjoyed my stay very much.

The walls are very thin and you can hear everyones conversation.

Proximity to airport, shuttle service, friendly and helpful staff even at 4am.

Did not care for the style/decor.