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2+ Star Hotel
very clean and easy access to my room
AC unit in the hall had no cover was moldy. No ice anywhere. General ill kept appearing and priced like a nice hotel. Made reservation with one hotel and had to walk back and forth until I got a receipt from USA hotel to get a room at the sister hotel
Nothing
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2+ Star Hotel
Cost
Clean and quiet
That we went to different hotel to stsy
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3+ Star Hotel
Perfect location when visiting Springfield
1 No linen or pillow for the pullout according to the staff on duty. 2. Was sticky everywhere. Your shoes stuck to the floor. 3. Staff said that they didn?t have any trackers on the carts.
Location
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2+ Star Hotel
Still the Nicest hotel in Mount Vernon
The staff was very warm and welcoming. The room was a good size, and very clean. The bed was very comfortable. I felt quite safe. The hotel offered free breakfast and wi-fi.
Rude staff ! Front desk had evil look in her face at all times questioning us a few times if we paid or not . Terrible experience. She¿ was to lazy to put out breakfast . Never again.
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2 Star Hotel
Reasonably decent place for a reasonable price,
There is an microwave.
The cafe next door had excellent food and service The gentleman that checked me in was efficient Tried to call hotel several times before arrival but was never able to get through to the property
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2+ Star Hotel
Very Clean and quiet.
Nothing
The front desk staff was incredibly rude. This was my first time renting a hotel room and I was belittled for my lack of knowledge in the process. My family avoided the front desk for the entire night because of our discomfort.
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2 Star Hotel
breakfast was pretty good
The hot showers.. having a couch a long with the bed.. the smell of there hygiene products.
quiet, with grest staff
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2+ Star Hotel
Location
The price.
My wife and I found the room clean and newly remodeled. Management was nice and hospitable.
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2+ Star Hotel
The location and the friendly staff!! Hotel employees have all been so accommodating!!! They also have a really good gym, with a nice clean laundry area!!!! This is my go to hotel when I travel to this area!!!
Comfortable beds
Price
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2 Star Hotel
Location
Very dirty, smelled like smoke
good location and quiet stay
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2+ Star Hotel
First floor rooms
The staff was great
Huge rooms
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2 Star Hotel
good parking for my classic car
Nothing
Staff
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2 Star Hotel
location
I requested and was given a ?smoke? free building and room. Unfortunately there was someone smoking, and the room then has a very strong smoke smell. Also the tv in this room did not work. They offered for us to move rooms, the heater did not work.
The bath tub was dirty had hairs on the bottom of the tub. A LARGE amount of hair was laying at the drain of the tub. AC only worked part of the time. A family membea room at this hotel the same night. AC DID NOT WORK AT ALL.Told to open window .?
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2+ Star Hotel
First time staying at this hotel. I was in for a mom?s weekend at Missouri State. Very easy to get to MSU, room was very clean and comfortable and the staff were great - both at check-in and check-out
The hotel was super clean. It had everything we needed and a satisfying breakfast.
The room was very well appointed. More contemporary look. Great effort to set it apart
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2 Star Hotel
Clean room, friendly staff
Dog hair in my sheets.
The room was surprisingly nice for a Super 8. Very clean and cared for!
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2 Star Hotel
It was quiet.
Why was there a plastic bag over the smoke detector in our room?
Good location for my needs.
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2+ Star Hotel
Nice breakfast and jacuzzi. Comfortable bed and a good TV.
we always stay here every year. It has the easy access to get out and get back on main streets, always friendly people.
It was mostly clean, newer decor and furniture, spacious rooms, but mostly the pool and hot tub!
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2+ Star Hotel
The night staff easy check in helped me out.
The friendly staff, the clean room, amazing friendly cleaning staff, and amazing breakfast
The staff was amazing, the hotel is always clean and tidy it a pleasure to stay here
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2+ Star Hotel
Friendly staff, clean rooms. Good location.
Staff was very friendly and let me check in early b/c I'd come 4 hrs for an early event and needed to get dressed up.
The staff were friendly and helpful. The public areas were clean and the bathtub/shower and toilet were new and clean.
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2+ Star Hotel
Very clean. Lovely room. Very friendly and helpful staff.
Location
Hotel was very busy bur are room was nice and quiet. Comfy bed, friendly staff, nice modern clean room
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2 Star Hotel
The staff were amazing
Comfortable. Slept well.
Cleanliness
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1 Star Hotel
Convenient
Um it was warm and dry.
Cheap
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2+ Star Hotel
Cleanliness, helpful staff, breakfast
worst hotel stay i?ve ever had
The breakfast was not good at all!!!
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2+ Star Hotel
Hot tub
Extremely Dirty, Heat didn't work, no restaurant as described, half of the hotel is literally abandoned, very unsafe if you are travelling with children as there are people sitting in cars with no license plates all night in the parking lot.
Location was honestly the only pro.
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2 Star Hotel
There was a used wash cloth hanging in the shower when we arrived. On more than one occasion we had really loud neighbors who could be heard after 11pm. The front desk said they would address the issue but I didn't see evidence of this.
The check-out process was easy and the person who checked me out was pleasant.
the office was super polite
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2+ Star Hotel
Good breakfast, friendly and accommodating staff.
Separate bedroom and breakfasto
Professionalism and friendliness of the staff during check in.
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2+ Star Hotel
Hotel was infested with roaches
The room quality is good the staff are decent
The staff is great!! Hotel employee is the sweetest person and always making sure we have everything we need or if she can help in any way. Would highly recommend staying here to anyone!!
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2 Star Hotel
Friendly staff clean and nice rooms
Convenient. Easy access to main roads. The amount of space in the room . Beautiful layout . definitely rebook when we visit again . Hotel staff . Cannot say enough . Helpful, friendly and really cared about its patrons . Customer service a 10!
Nothing. This place is a dump.
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2+ Star Hotel
Clean hotel, freshly updated about a year ago.
The rooms were clean and well maintained. The staff was friendly and helpful
Easy access to the rooms. Hot breakfast with good variety. Appreciate the Almond milk available.
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2+ Star Hotel
Very nice employees and very nice stay
Beds were comfortable and room was very clean breakfast was great
Dated. Not up to expected standards. Bed was uncomfortable
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