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2+ Star Hotel
The pillows were decent.
Room was clean. Slept very well. And staff was very polite! I will be staying there again when I?m in GF!
Clean rooms and comfortable beds.
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1 Star Hotel
It was the cheapest available and I didn't find any traces of bed bugs... The room was nice and warm but wasn't very stable at night with the changing temps outside.
It was one of the 2 hotels with a room available over a busy holiday so we were lucky to find a room at all.Owner was very accommodating and friendly,even let us check in early.Room was clean,efficient,quiet.It had all we needed for a quick overnight stay
The hotel is overpriced for the room quality. In addition, the manager of the establishment came across irritated when I arrived at 9:30 PM (desk closes at 10:00 PM). Then he attempted to overcharge me, and challenged me when I claimed the price was wrong
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2 Star Hotel
This hotel is older, but the family take great pride in keeping everything clean and in working order. Beds are comfortable, good hot water, and bagels or toast with various things to spread. Coffee is excellent and it's close to everything.
The front desk clerk is very courteous and helpful.
Close to where I needed to go. Dogs are allowed!
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3 Star Hotel
We have always enjoyed this Hilton Garden the many times we go to Grand Forks. Great facility and staff and our Weekend rate was great.
Very clean/staff very nice
Very friendly staff and amazing room. Very pleased with the attention to keeping the facility safe and clean during a global pandemic. Kudos for your outstanding efforts to keep guests safe.
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3 Star Hotel
The bed sheets were stained with blood and there was black hair that we found in the bed also. Neither of us have black hair. We have blonde. It was gross. I have a picture to show
Staff were prompt and helpful
The hotel was all around great! Room was clean, quiet and a great size - didn't feel cramped! Pool and hot tub area was nice and open until 11pm. Very friendly staff. Would most definitely recommend!!
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2+ Star Hotel
THE ROOMS WERE VERY NICE AND CLEAN AND THE SPA IS GREAT
We landed as a group from everywhere. The hotel was so accommodating. Staff made an excellent service effort. Coffee (?) and cookies for us always available. The pool was warm enough for older people to swim comfortably & hot tub ? hot. Very clean.
The pool was very cool. Could not stay in it for more than a minute.
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3 Star Hotel
The fact that is has these types of room.
Check in was easy.
Breakfast was good.
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2+ Star Hotel
Friendly ,clean good breakfast options
Friendly personnel. Very comfortable, clean air in the room. Very quiet and comfortable.
Location
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2+ Star Hotel
Clean room and friendly staff at check in
Staff was great! Breakfast was good. Location was good. We were in town for a family funeral.
Easy location to find and get to. Good breakfast.
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2+ Star Hotel
I thought the breakfast was great.
The hotel was clean and staff was friendly and helpful.
Amazing breakfast, and very friendly staff
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2+ Star Hotel
The pool was freezing cold and the hot tub felt like a luke warm shower.
Clean and staff were nice
It was one of the cleanest hotels I've seen in a long time!!
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2 Star Hotel
Breakfast
The room was up to date except the bath room. The bathrood was good and served it's purpose but could use some updates.
The location
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2 Star Hotel
There was no one at the desk ever. Even for checkin
Leaving
It was quiet
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2+ Star Hotel
Nice pool area, good location, and the staff was friendly.
yes i was very upset with my stay
Rooms and bed comfortable
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2+ Star Hotel
Breakfast staff were very polite and helpful. Always cleaning tables and keeping up on food stations. Front desk could learn- they were eating Olive Garden at the desk while checking in- unprofessional in my opinion. Food all over desk.
Nothing really other than a breakfast
The room was amazing
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3 Star Hotel
When booking this trip I originally called the hotel. They guy answering (hotel employee) was very in friendly. Same as at check in. He could brush up on his people/ customer service skills.
Very clean and convenient. I only met the front desk manager, but he was very helpful and polite.
The pool area was nice and the hotel layout was good.
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2 Star Hotel
Quiet nice I like it alot
Quiet and comfortable staff is okay there is only one guy that's really helpful the rest of them sleep on there job,
It's quiet and clean.
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2+ Star Hotel
Staff was 10 out of 10. Hotel and room was very clean and beds were comfortable. Hot breakfast was pretty good
cleanloness nice snack choices
It was a comfortable room and good breakfast given COVID. Actually, the best breakfast I've seen at a hotel given COVID. It isn't a fancy hotel but nice, clean & comfortable.
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2 Star Hotel
Location and the kitchenette
Location
The customer service
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2+ Star Hotel
The staff. Pleasant, friendly and welcoming. The lady who provided breakfast made you feel like you were family
The lady working the breakfast station was so kind. Breakfast was good, too, and she was there to make the guests happy.
Location
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3+ Star Hotel
Spa Pool Areas was very nice. Staff was very helpful and straight forward. They gave a good selection of local restaurants and Blackboard was great. Rooms and hotel seemed very clean. Breakfast was prepared well.
Great decor featuring old photographs of the area, nice breakfast, and lovely rooms with very comfortable beds.
This place is the best hotel I've stayed in in a long time. It's way better then most expensive places I've stayed. The rooms are nicely decorated, clean and the staff was amazing and helpful. Yes I will stay here again if im in the area.
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3+ Star Hotel
Love waking up opening the sliding door shades and seeing the lake. (climbed back in bed just to relax and enjoy the view)!
The beautiful lake view
Large room, view of Detroit Lake from room. Modern bathroom.
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2+ Star Hotel
Clean room close to shopping
The location, quality, included breakfast, and room rate
The rooms were nicely appointed very clean, very comfortable king size bed, and the pillows were excellent. not too hard. Breakfast with second to none it was nice to see egg white omelette. she¿s omelette, two types of sausages, biscuits, cinnamon buns
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2+ Star Hotel
Good location, decent breakfast.
The pool and Hot tub were out of service. Would have been nice to know that.
The location
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3 Star Hotel
Loved the two bedroom suite. Granted this is a place that some people live at for longer term but it still has the hotel feel. The best continental breakfasts we¿ve seen at a hotel since pre COVID. The pool area was amazing as well.
The breakfast was good
Everything was wonderful.
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3 Star Hotel
Heaters didn?t work. Staff came into room to pinch hit things to make it work. Eventually the breaker had to be reset and we then got heat but it took awhile to go from 63 to 72.
The bathroom was great for handicapped.
Location and staff.
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2+ Star Hotel
Size of the room
The hotel was very clean. The room was functional and comfortable.
The clean and spacious room.
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2 Star Hotel
being next to the beach.
Very close to the action but yet not right in the middle of it. Very clean place (unit, exterior). Very friendly staff. Wonderful place to stay!
Hotel employee checked us in so sweetly.
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2 Star Hotel
Comfortable bed.
The staff was so kind and friendly there.
Manager & staff are awesome!
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3 Star Hotel
nice warm and large pool area
Leaky faucets and a couple hairs on the sink
There was a problem with our door that we hadn't even noticed and they informed us and moved us just across the all for our convenience and it was an upgrade to pool side
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