Hampton Inn & Suites Annapolis

Location and breakfast

Only made the beds and took used towels. No fresh towels and no toilet paper. No fan in bathroom and paint peeling off the door.

Nice front desk staff, free waters

The toilet in my room stopped flushing right before I checked out, the seal around the base of the toilet was leaking and there was water seepage through the tiles, the bottom electrical outlet didn’t work, and the AC unit looked dirty and moldy.

Made this reservation on 7/21 and made a mistake booking it for Tuesday 7/22-7/23 instead of 7/23-7/24. Got to the counter on 7/23 and was told no reservation but see it was for previous day. I made a mistake like anybody. Staff said cant do anything.

Breakfast was really nice and I want to especially give kudos to the woman who runs it because she is like a machine--working hard, very efficient, on top of everything, all was perfect and I really admired her.

Daily parking fee when I'm in an open lot and not in an urban location. Pretty ridiculous

Location to Historic Annapolis.

This Hampton could use some TLC. The room was very dated and stains on furniture. The bathroom however had been updated. I was quite disappointed that again I was charged a parking fee. The breakfast was good, but this hotel really needs some updating.

The rooms were clean and the cleaning staff were really nice.

The front desk staff was very rude on multiple occasions when asked about where we could find food for kids when arriving late. It was very obvious they don?t like us/ rolling their eyes and was very noticeable. One clerk was obviously high.

I check into this hotel every week I have gotten to know the staff and they are very polite to all the guest

The pillows

Stayed several times at the hotel before Lately, seems to be "tired" Paint peeling from walls, Lift often out of order, Carpets dated. Charge a "parking fee" per day, no security at parking - park at own risk??

Good location and breakfast.

Hotel needed maintenance and room had a rundown appearance - chipped paint, worn carpet. One of the two elevators was out of service.

The staff.

The elevator and suite were dirty. The carpet was dirty and one elevator was broken. A vacant room on the 3rd floor was left unlocked with the door open.

Front desk staff & breakfast attendant were all friendly.

Elevator very old and slow.

Free breakfast

The elevator was bad. Only 1 of the 2 elevators worked. For the one that worked, it took the door 5 attempts to close each time. I was afraid I would be stuck in the elevator. Also, there were no tissues in the room and they charged $10 a day for parking

Location

Parking fee is ridiculous. First floor for one week and was so noisy. One washcloth and two towels for 5 days.

Breakfast and the staff.

Room was tired. Broken toilets and faucets, ripped and soiled carpet and broken floor tiles. Towel bar falling off wall.

The staff was great and very helpful.

Our room had a pretty severe ant problem. There was a flyer upon check in that stated we may experience some bugs since the hotel is surrounded by parks, but the ants were so bad to the point where we couldn't even use the kitchen/dining area.

The location

The room (512) and bathroom had smoke residue like there was a fire that was not properly cleaned.... evident by the outlet in the bathroom and smoke detector in the room. Not plates or milk for breakfast on Easter Sunday

Awesome staff Clean rooms Quiet Awesome breakfast

There is never anything good on TV. Would be so much better with streaming channels like Netflix and Amazon video.

Size of suite.

No extra blankets available. Smelly, sticky, dirty. Sketchy.

The online view of the hotel was not the actual location we booked. The pool was closed and needed to be cleaned. Breakfast was decent.

The staff was great

The walls was so thin I could hear the tv in the next room like we were watching it in our room, you could hear doors opening and closing all night and people walking. It was the worst night