2.5 Star Hotel

Quality Inn & Suites

3100 I-10 Service Road, Metairie, LA, United States View Map

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Quality Inn & Suites

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About

At Quality Inn & Suites, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Quality Inn & Suites. Desire to unwind? Make the most of your visit at Quality Inn & Suites with accessible amenities such as daily housekeeping.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. In certain chosen rooms, a refrigerator is conveniently available for your use. A delightful breakfast is the perfect way to begin your day, and at Quality Inn & Suites, you can always indulge in a scrumptious meal on-site.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At Quality Inn & Suites, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the spa situated precisely at the hotel. At Quality Inn & Suites, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.

249 Reviews

5.7Fair
Cleanliness
6.7
Staff
7.6
Location
7.3

What Guests Say

  • “Excellent location for business travelers.”
  • “Really good shower.”
  • “Room was very clean and well-maintained.”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Free Internet Access
  • Spa
  • Accessible Rooms / Facilities
  • Pets Allowed
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

2 Queen Beds, Nonsmoking, Accessible1/1

2 Queen Beds, Nonsmoking, Accessible

2 Queen

  • Accessible room
  • Bath or Shower
  • Microwave
  • Nonsmoking
1 King Bed, Nonsmoking, Accessible1/1

1 King Bed, Nonsmoking, Accessible

1 King

  • Accessible room
  • Nonsmoking
1 King Bed, Suite, Nonsmoking1/1

1 King Bed, Suite, Nonsmoking

1 King

  • Nonsmoking
2 Double Beds, Suite, Nonsmoking1/1

2 Double Beds, Suite, Nonsmoking

2 Double

  • Nonsmoking
2 Queen Beds, Nonsmoking1/1

2 Queen Beds, Nonsmoking

2 Queen

  • Microwave
  • Nonsmoking
  • Private bathroom
  • Refrigerator
1 King Bed, Nonsmoking1/1

1 King Bed, Nonsmoking

1 King

  • Air conditioning
  • Desk
  • Free Wifi
  • Hair dryer

Room Details and Photos

Room Amenities

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    Ask Penny, powered by AI. Answers are taken from property information and reviews.

    What Guests Loved

    5.7
    Fair

    Based on 249 reviews

    Location

    7.3

    Cleanliness

    6.7

    Staff

    7.6

    Overall Quality

    6

    Pros +

    • Location and restaurants and staff
    • Cheap
    • Allowed us to store our luggage until check-in.

    Cons -

    • Disrepair of room and cleanliness of first room I stayed in.
    • The room was not clean at all. The comforter had pee stains and I had to sweep our own floors that were extremely dirty. The counters were filthy as well. The outlets didn't work and the AC wasn't working properly. The tub didn't drain during shower
    • Not many surrounding businesses, and such, within walking distance...like restaurants.
    Business Traveler (52)Solo Traveler (70)Traveling as Couple (139)Family with Young Children (201)Family with Teens (4)Senior Traveler (10)Group Traveler (109)Total (139)
    2TiaPosted on: 12-4-2024

    Location and restaurants and staff

    Disrepair of room and cleanliness of first room I stayed in.

    1MirandaPosted on: 10-31-2024

    Cheap

    The room was not clean at all. The comforter had pee stains and I had to sweep our own floors that were extremely dirty. The counters were filthy as well. The outlets didn't work and the AC wasn't working properly. The tub didn't drain during shower

    9TimPosted on: 10-28-2024

    Allowed us to store our luggage until check-in.

    Not many surrounding businesses, and such, within walking distance...like restaurants.

    7SheilaPosted on: 6-30-2024

    Cheap price

    I was told that there was no Security deposit when I made the reservations but this was not the case@

    3Verified guestPosted on: 5-9-2024

    Helpful staff adequate parking

    Too many pot holes at the hotel entrance

    3Verified Hotel GuestPosted on: 3-21-2024

    1. Bad rooms, dirty carpet, tv won't turn off. Phone doesn't work. So we changed rooms. New room have not working shower. 2. They say break fast till 9, but things were over by 8:30 including milk, water, bread. All they have is butter.

    1DominiquePosted on: 8-23-2023

    Leaving was the best part. This hotel is a catfish. The pictures look nothing like the rooms. This looks like a crack motel. Everything I¿m there was dirty especially the floors. We had to keep our shoes on the entire time we were there.

    EVERYTHING. Everything in here was DISGUSTING. It doesn¿t even have floorboards in the rooms. They didn¿t have fresh linens or towels they gave us the small floor towels to dry off with. Total catfish. And there is no breakfast.

    3ChristopherPosted on: 8-21-2023

    The staff, moved me to better room with A/c

    Run down, pool is green..

    10SandraPosted on: 7-26-2023

    The young lady working there on the 3-11 shift was such a helpful and nice person.I went there with an old friend and she was happy with the service we got from her.

    The only thing is the table was leaning side ways. The joint of the leg of the table was broken. I put the chair on the side of the table to make sure we didn't cause it to fall. Room 140

    3Verified Hotel GuestPosted on: 7-9-2023

    The AC didn¿t work, the light in the bathroom didn¿t work, there were various substances all over the carpet, and bugs in the shower.

    8TiaPosted on: 6-24-2023

    Location was convenient to Freeway

    Light in sink area was not working properly. I reported in morning and it was repaired promptly.

    3TitoPosted on: 5-29-2023

    control not stay there again.

    No room maintenance or towels for 2 days. Staff was rude and lazy.

    1Verified Hotel GuestPosted on: 5-23-2023

    Absolutely nothing

    The room was horrible the carpet on the floor was hideous totally filthy. The curtains had big reddish stains on them.

    1Verified Hotel GuestPosted on: 5-17-2023

    There was loud music being played in the parking lot, constant water running from air vent in bathroom to the floor, room was not cleaned, floors stained, mattress pad stained, very unsanitary. Attempted to complain twice but there was no staff member

    8Verified Hotel GuestPosted on: 5-17-2023

    The room was clean and room was made up perfectly each day. Staff was friendly and professional.

    Pool was not maintained and closed.

    1Verified Hotel GuestPosted on: 5-3-2023

    The staff. They tried their best to find a room that did not have a damp and musty smell, working smoke detector and no mold. But after trying a few rooms, we had to move to another hotel.

    No working smoke detector, damp and musty smell, mold in the bathroom, carpeting pulling away from floor and a non-working tv.

    6Verified Hotel GuestPosted on: 3-16-2023

    2nd year here for St. Paddy's Day parade. Staff is friendly/helpful. 1st day breakfast (Saturday) better than 2nd day. Location is alright. No weird surprises in the room. Liked Indian restaurant out front.

    We were in room 212, which felt muggy. Carpet needs help. Closest ice machine was down. Beds are not that comfortable. Had to hold toilet handle down for a complete flush. 2nd day breakfast (Sunday) was missing several items they had on our 1st day.

    3BarbaraPosted on: 3-7-2023

    Mm

    The maintenance was poor. Carpet and curtains very dirty. The whole hotel room looked very run down. In need of good maintenance

    1LiaPosted on: 3-5-2023

    Nothing at all. It¿s filthy. Misleading as it is a motel not a hotel.

    This is a motel. The 1st room given to us was filthy. TV was on, dirty Q tips on night stand, walls, sheets and curtains stained. I went back and J was nice and apologetic while assigning us another room. The 2nd room was worse. We left. DON¿T STAY HERE!

    1UraPosted on: 2-7-2023

    Location, Thats it.

    We were given a room with a lot of mold, we took pictures. The smell was so strong we asked to be moved and was moved to another room. I consider the original room a health hazard.

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Outdoor pool

    Fitness & Spa

    • Spa

    Media & Technology

    • Free Internet Access

    Health & Safety

    • Health Services
    • Daily disinfection

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsInfants 0 to 1 year(s) stay for free if using existing bedding.(baby cot/crib may be requested directly from the property). Children 2 to 17 year(s) must use an extra bed (extra beds may be requested directly from the property; additional charges may apply). Guests 18 years and older are considered as adults.
    PetsPets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    For additional pet information and availability, please contact the property directly. br/ Only pets weighing under 75 pounds are allowed at the property. br/ Pets are allowed for an additional charge of USD 25 per night, max 75 USD per stay. br/ Service Animals: ADA-qualified service animals are welcome free of charge. br/ The maximum number of pets allowed in each room is 2; cats and dogs only. br/ Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check in. Special requests cannot be guaranteed and may incur additional charges. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Location

    Quality Inn & Suites

    3100 I-10 Service Road, Metairie, LA

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