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2+ Star Hotel
location is good, room was clean, though dated.
Clean nice looking hotel
All the staff at Sure Stay are amazing but Hotel employee goes above and beyond the call of duty. Hotel employee truly stands out as a remarkable employee who goes above and beyond in every interaction. A huge shout-out to the night crew for a delicious breakfast.
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2 Star Hotel
Whole experience!! Place was sketchy. Bathroom had a roach trap in it, shower was disgusting to point we wouldn?t even take a shower.
The price for the room was excellent
The hotel met my 2 star expectations. There was nothing elaborate merely a bed and a bathroom. The necessities were present. lf your just looking for a cheap no frills room, I would definitely suggest this business.
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2 Star Hotel
It was available and affordable. We booked last minute as we were tired of driving. It was clean but simple, perfect for our short stay.
Didn?t know they had no tv service when we checked in! Stayed 3 days
Location
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3 Star Hotel
Rusty the lady at check in was amazing. She helped us with our needs for the room. She helped us get into the room we thought we booked. Due to the medical supplies I had to have a full fridge and not the mini one. Very accommodating.
Staff was nice enough and breakfast was good
Price
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2+ Star Hotel
Clean and staff was very accommodating and pleasant
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I would not recommend this hotel. It might have been a value at $---/night, but neither of us felt comfortable staying a second night.
The location.
It was close to the event we were attending
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2 Star Hotel
The staff was extremely accommodating
Pretty good movie channels
The helpful staff.
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2+ Star Hotel
Leaving.
Nothing
It had a kitchen in the room
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2 Star Hotel
I like how the desk attendant was so kind and help. We booked a two bed room and they didn?t have one when we got there. They had a room with a broken door and offered it to us. Called a locksmith and the door was fixed in about 2 hours.
The staff is always great and family oriented.
Price
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2+ Star Hotel
Location
Free parking, free breakfast (limited selections) . I expected the hotel to be a little outdated (very basic) but that didn¿t make a difference for me. If you¿re looking for a good value, this hotel works!
The staff
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2 Star Hotel
Close to the place we needed to go
Nothing left early
they charged me a 50.oo deposit that was suposed to be returned. IT HAS NOT i CAN'T CALL THE FRONT DESK I AM GETTING THE RUN AROUN D FROM RED ROOF HOME RESERV. i WANT MY DEPOSIT BACK NOW!!!!!!!!
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2+ Star Hotel
the pool is never open ..NEVER
Very friendly staff
Nothing.
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2 Star Hotel
Easy access when travelling through Springfield.
a room was available
Shower leaked, stains on shower curtain,light switches where all by the entrance door including bathroom light hole in the wall for tissues to sit. Sink faucet leaked. Bed was very hard and uncomfortable. Bed skirt had stuff all over it. Just nasty!!!
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2 Star Hotel
The price
The rooms are not overly fancy but very clean which is most important to me. The front desk gentleman was also very friendly and helpful.
Front staff very friendly, helpful, and attentive. Was allowed to bring our pup to stay with us, awesome pool!
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2+ Star Hotel
Tv snowy some picture
Sweet desk clerks
Price, staff very nice
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2+ Star Hotel
Budget friendly
Heat in room didnt work, toilet barely flushed
Our room smelled like cigarette smoke
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2+ Star Hotel
Nothing
Not much!
Jet tub in the room
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3 Star Hotel
There was absolutely NOTHING to like about this hotel
This hotel was nothing like the pictures. It was hot and old. The room carpet was really worn and old. The refrigerator didn?t work. There was areas in the hotel that was marked off for construction. Very unkept.
Nothing
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2 Star Hotel
Location, cost
It was clean. And the heat worked.
location and clean
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2+ Star Hotel
It was very clean , nice smell,breakfast was great, staff very attentive
Broken floor tile, unpainted plaster after repair and filthy mini kitchen
Bed shoved into corner so only one side was accessible. Curtain mounted outside of shower so water floods over floor. Presented as worn and shabby in need of a freshing.
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2 Star Hotel
Right off highway
Infested with roaches!
Close to job
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2 Star Hotel
Everyone that I came into contact with was very kind and helpful  checked me in and was exceptionally sweet and  who worked there was very helpful There was one other girl I didn't know her name that answered all my questions
Quiet
Nothing
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2+ Star Hotel
The rooms were very clean and the bathroom was updated
The hotel manager was not friendly. I shared my dissatisfaction with him about the cleanliness of the room. After check in I discovered the shower was unclean. Day 2 housekeeping cleaned my room & they did not clean the shower.Phone line was cut in
The bathrooms had been upgraded but there were no shelves or soap dishes in the shower, so nowhere to put your shampoo or soap other than on the floor of the shower. I asked about this and was told these items were on order.
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2 Star Hotel
The manager was willing to leave the pool open later than usual for my daughter's
Broken handles on the tub ,tub was very dirty stains everywhere didn?t smell good
Clean room
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2 Star Hotel
The young girl at the front desk was great
Nothing. Especially since I did not get beyond the frontdesk. Horrible customer service and creepy to say the least. Weird and horrible smell at entry. Motel type hotel from the outside, although it did look better than other similar type I've seen before
The area
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2+ Star Hotel
It in a great location
The staff is always friendly, Price is always nice. Clean
Clean modern room. Friendly staff
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2+ Star Hotel
Breakfast but had to find our own stuff
The first room was unacceptable, the front desk agent assigned another room and met us at that room to check it out and provide a key
Nothing
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2+ Star Hotel
The staff was amazingly friendly !
Had a last minute family engagement with 10 people...they were very helpful and was able to address all of our needs, even those that were very demanding about their rooms. Enjoyed the scenery and quietness of the area.
just an average place nothing special
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2+ Star Hotel
The desk clerk was amazing. The first room the hide a bed. The mattress pad was gross. We changed rooms and then that room only had a king bed not two queens so then we got put in another room. The front desk girl forgot to change our room number.
Location, big rooms, clean and price
Nice room, and VERY clean!
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