3.5 Star Hotel

Courtyard by Marriott Chicago Downtown/Magnificent Mile

165 East Ontario Street, Chicago, IL - United States
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Courtyard by Marriott Chicago Downtown/Magnificent Mile
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About

This high-rise downtown Chicago hotel offers panoramic views of Michigan Ave and the vibrant Magnificent Mile. It features an indoor pool, a Starbucks Café and an on-site restaurant. Each air-conditioned room has a seating area and a tea/coffeemaker. Also featured in each room is a satellite flat-screen TV with free Internet access. The Courtyard Chicago Downtown/Magnificent Mile offers a well-equipped gym for guests who want to work out. Afterwards guests can relax with a newspaper by the fireplace in the lobby area. The Chicago Magnificent Mile offers room service. Snacks and beverages can be obtained from the vending machines. The Copper Fox Gastropub restaurant serves international-inspired Chicago-centric meals and breakfast in the morning. The Courtyard Chicago Downtown/Magnificent Mile is just a 45minutes' drive from O’Hare International Airport and less than 30 minutes' drive from Midway Airport. The Navy Pier on Lake Michigan is just half a mile away.

Guest Rating

8.4

Very Good

Based on 773 reviews

Facilities

8.4

Cleanliness

8.3

Comfort

8.6

Location

10

Satisfaction

8.7
Show 263 Verified Reviews

Room Options

1/5

Guest room, 1 King, Sofa bed, High floor

399 sqft • 1 King and 1 Sofabed

Air conditioningAlarm clockBath or ShowerBlackout curtains

Room Details and Photos

1/6

Guest room, 2 Queen, High floor

410 sqft • 2 Queen

Air conditioningAlarm clockBath or ShowerBlackout curtains

Room Details and Photos

1/7

Queen Room - High Floor

410 sqft • 1 Queen

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/6

Larger Guest room, 2 Queen, Sofa bed, High floor

431 sqft • 2 Queen and 1 Sofabed

Air conditioningAlarm clockBath or ShowerCarpeting

Room Details and Photos

Courtyard by Marriott Chicago Downtown/Magnificent Mile - All Inclusive Reviews Rating

8.4

Very Good

Based on 773 reviews

Review summary

The hotel is praised for its clean, spacious rooms with comfortable beds and exceptional pillows, alongside amenities such as an indoor pool, fitness center, and an on-site restaurant including Starbucks. Guests consistently highlight the excellent, central location with easy access to shops and tourist sites, as well as the friendly and accommodating staff. However, some reviews note issues with room cleanliness consistency and high parking costs without free options.

Facilities

8.4

Cleanliness

8.3

Comfort

8.6

Location

10

Satisfaction

8.7
All Reviews
Staff8.5/10
Facilities8.4/10
Cleanliness8.3/10
Comfort8.6/10
Location10/10
Nearby8.4/10
Noise8.3/10
Restaurant8.4/10
Satisfaction8.7/10
9.0

Walji

Posted on: 1-7-2026

Location and comfortable room

Slightly out dated, needs thorough cleaning in the bathrooms

10.0

Nanette

Posted on: 1-3-2026

Room clean and comfortable. Staff very friendly.

8.0

Joanne

Posted on: 12-22-2025

Great location

We got a room with no view. A view of a frosted window due to swimming pool. Made the lighting in room dim. The shower didn’t drain well also

9.0

Dujeepa

Posted on: 12-17-2025

Great location, clean hotel and excellent staff. We particularly want to mention Joseph Bonessa at the front desk. His support and friendly customer service is exceptional. Great hotel.

All good

8.0

Ivan

Posted on: 10-30-2025

Great location

Clean , staff were nice and great location

9.0

Mindy

Posted on: 6-18-2025

Front desk staff was friendly. The room was clean. The location was ideal -- very close to shopping and restaurants.

Our view was horrible. I requested a very high floor, which we did not get, and our view was looking directly at the Riu Hotel. I was very disappointed with that.

10.0

Contessa L.

Posted on: 5-28-2025

Enjoyed window size, could sit and read in them. I enjoyed how hot the shower could get. Other guests we encountered seemed friendly. The staff was nice and nonjudgmental. Room was clean. Amazing location.

Nothing I didn't like

10.0

Contessa

Posted on: 5-28-2025

Enjoyed window size, could sit and read in them. I enjoyed how hot the shower could get. Other guests we encountered seemed friendly. The staff was nice and nonjudgmental. Room was clean. Amazing location.

Nothing I didn't like

7.0

Teresa

Posted on: 1-31-2025

Great location

We had to sleep at the opposite end of the bed. Because there was such an indent in the bed it hurt my back.

10.0

Erin

Posted on: 12-30-2024

Great location

Showing 1-10 of 34 reviews

Top Amenities:

Free Internet AccessSwimming PoolRestaurantFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are not allowed.

Important Info:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests are advised to call the hotel directly about parking information. Please be advised that all guests must be 21 years or older to reserve a room. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Swimming Pool
Restaurant
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services

Accessible parking
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Indoor pool
Non-smoking property
Refrigerator
Restaurant(s)

location

Courtyard by Marriott Chicago Downtown/Magnificent Mile

165 East Ontario Street, Chicago, IL

Top Hotel Destinations

$290
per night