Casa Bella Inn and Suites

Nothing to like about this place, this is not a three-star hotel.

This hotel was the worst hotel that I have seen listed as a 3-star, the pictures are very deceiving, and the surroundings are not safe. I ended up staying at another hotel and chalked this up to a $135 mistake, never again!

nothing, never had a room for me

The hotel was full and at midnight when I arrived they didn't have a room for me even though I had a reservation. Terrible will be sure to tell everyone not to go there.

The staff was excellent they were very helpful.Lewis checked me in. He was awesome

no breakfast

What I liked best about this hotel were the new fluffy white towels.

What I didn't like about the hotel was that the remote control didn't have batteries and the TV was left on. The phone was missing. The blow dryer was missing and the top lock on the door was missing. Outside there was dumpster trash everywhere.

The staff was excellent. Very helpful, kind, communicative, and pleasant.

For much of my stay the machine which makes room keys was not working. As a result, staff had to accompany guests to their rooms to unlock room doors. On the second day, staff said guests were limited in how many times we could re-enter our rooms.

Ground floor room in a visible area.

Didn't feel safe. Originally was given a room on the back row, 2nd floor...looking at the woods. Asked to be moved, they did. While taking a shower, someone tried to get in my room, lucky the safety bar worked. Did not stay Saturday night as planned.

There is no way this a 3 star hotel!! It is in major need of cleaning AND repairs. The breakfast was non existent, literally no food, only empty containers. No ice machine. If I saw it before booking, there's no way I would've picked it.

It was absolutely horrible. Found drugs, on the elevator, dirty bathroom, toilet didn't flush, not bath towels wash cloths, soap. Front deak didn't care and GM not available to complain. Even your rep didn't care. Will never use either again.

Everything. Read above.

The room was nice. The housekeeping staff was excellent; friendly and accommodating.

No light on the back side of the buildings. I came back after dark to a pitch black parking lot. The outside of the complex was dirty. The pool area was nice, but not enough tables and chairs.

I should have known when I walked in the lobby and smelled mildew that I should have turned around. I checked in, walked in the room and was hit with a horrible smell. The floors were not swept and bad water stains on the ceiling. I left. Do not book!

Nothing I liked, I rather sleep in my car than booking this hotel . As soon as you come in it smells like weed and the atmosphere is horrendous ,when I checked in they asked me for cashi told then only have credit then told me they didnt have my room

They asked me for my credit card for deposit just to tell me they were overbooked . They made me wait and charged me for the room again they sneaky lady told me sorry and claims she did a refund I still have to check if is returned, room was nasty

The laundry facilities don't work and the people in the next room fight quite frequently waking me up and making my dogs barking due to the screaming. Other than that the staff was helpful.

See above.

The room was big and so 2 of us weren't cramped together. Breakfast was very good!

Since the hotel changed ownership, it was in a transition phase. The TVs had been taken off wall mounts, but the wall mounts were still attached to the wall. Looked weird. The mirror in the restroom was not attached to the wall and pointed at the toilet.

Staff is great

Back of bathroom door was filthy,I didn¿t sleep at this hotel I went to another hotel.

The staff were friendly and the breakfast was very good.

The ice makers didn't work and the floor in the room was dirty and made the bottom of my feet black. I cleaned it myself with an old towel, but no guest should have to clean the floor in their room.

In my case location probably.

The smells are awful it's like coming from the sink or bathtub no coverings so it smells all over the bedroom. I requested to transfer to a different room but it still had the same bad smell I suffered for 5 days, I suggest trying another hotel.

Location

accessible shower had a slippery floor, no working ice maker anywhere, WiFi didn¿t work, no comfy chair, no hand towels or bath mats, the coffee maker didn¿t have a brewing basket, parking lot caving in next to handicap parking space, bad night clerk,

The breakfast was decent.

There were dead bugs around the room and my husband encountered a live one walking on his bald head. I thought the hotel was advertised as a three star so a little better than a two star but that was not the case. And I think that advisement was the fault

I booked a room. When I arrived the lobby was closed so i had no way to check in. After which i had to cancel because nobody was there to help me. Since the money was a debit transaction i was unable to book another room and couldn't stay where i reserver

The location

1. There were no towels in the room to bathe with 2. There was no hot water 3. The tub did not drain