Hollywood Sands Resort

The employees were so kind. The location of the hotel was perfect and right on the beach.

Just having to climb stairs to a third floor room, with just having 2 knee surgeries, it was a struggle.

Right on the beach!! Pool was so nice and warm!

FYI, is a time share. Need to bring shampoo, but everything else was there.

The hotel is oceanfront (However, not all rooms are oceanfront). It may be a short (3 minute) walk to the beach. The room was very small. The room was updated and had everything needed.

Our unit (22) did not have hot water for most of the weekend. When I tried to shower on Saturday, the maintenance worker stated they do washing on Saturdays and the hotel only has one water heater. However, we did not have hot water for Sunday or Monday

We loved the room, the staff, the pool and the ocean view . We will definitely come back!

I hesitate to give this a 5-star cos I don't want the place to get too busy, but it truly is in a perfect location if you want some quiet after walking the boardwalk and playing on the beach!

could be a little cleaner - sand is to be expected, but doesn't need to pile up on the baseboards

Hotel location was great really enjoyed the view. I wish we could have stayed for longer.

If you check in after 5 they leave your keys in the a lock box. You have to call to get the code. I wish i was aware of this it took me sometime to find the number.

Location, location, location!!!! Pool and hot tub and BBQ grills just steps from the sand. We will certainly return for another visit.

A bit dated but clean and really great location!

Dead lizard in the Murphy bed. Cockroaches in the bathroom. Toilet very stubborn to flush.

Location is amazing, steps from beach, walking distance to restaurants and shops

Unclear on how to check in when you get there after hours

The room had a good view of the ocean and was very clean. The internet worked great. The pool was right on the beach. The beach was maintained every day. The beachwalk was a fun place with plenty stores and restaurants.

Could not stay longer.

No hot water in the room

Friendly and accommodating staff- location is perfect with just a few steps away from the beach ! We¿ll be returning for sure !

Never got to see it, they didn't have our reservation. They blamed booking.com. My sister in law, also had a reservation and they didn't have a room for her. She reserved it directly through Hollywood Sands. They still blamed a third party, which obviously wasn't true. I believe booking.com got blamed for both. If you want a guaranteed room, don't come here.

I hate being lied to. They told us there were no vacancies, they can't make an owner leave. There is definitely something wrong with their system.

Never got to see it, they didn't have our reservation. They blamed booking.com. My sister in law, also had a reservation and they didn't have a room for her. She reserved it directly through Hollywood Sands. They still blamed a third party, which obviously wasn't true. I believe booking.com got blamed for both. If you want a guaranteed room, don't come here.

I hate being lied to. They told us there were no vacancies, they can't make an owner leave. There is definitely something wrong with their system.

Location! Steps away to the beach.

Upon arrival we were taken aback with the condition of the front lobby area with mattresses standing on end, cluttered area and not particularly clean. We were then informed that the room we booked and paid for in advance was not available due to a renovation inspection not being completed. We were told that they booked us at a sister resort just about 4 blocks away in a comparable unit. I asked why I wasn’t informed before and she stated that they had no contact information for me. Why couldn’t they contact Booking.com? We asked if we should get an Uber (she didn’t offer any transportation) and she stated that it was not too far just on the other side of Margaritaville. Long story short, We walked over a mile on the Broadwalk in the hot sun to Hollywood Beach Tower with 2 suitcases and 2 carryon bags. Needless to say, we were exhausted, sweaty and pissed off upon arrival to the new location.

Everything started out good. Middle of our stay we had to change rooms bc of time share owners other bookings. Moved from 2nd floor to first floor. This unit had been having plumbing issues. They out us there anyway. Immediately upon moving in (minutes) plumbing issues started. Told not to use one bathroom and no tissue in toilet at all.not happy but ok. Next morning wake up to sewage water flooding entire room, tub over flowing with brown water in both bathrooms. Gross, ruined some of our things, change to 3rd room back upstairs across the street, no elevators, 95 degrees & humid. Basically lost a day of our vacation switching rooms and dealing with issues. We were given 1 night credit...ok but what about our items that were ruined, walking around in raw sewage water, loss of a day. They refused any other compensation. Had they not already known of the issues it might have made a slight difference but they did. Rooms were nice enough, staff was very friendly only complaints are on the way they handled the problems. Also 3rd room had couch pull out for 2nd bed rather than regular bed. Credit for 1 night fair for.having to change rooms multiple times, and maybe bed situation but more should have been done regarding our lost items.

Everything started out good. Middle of our stay we had to change rooms bc of time share owners other bookings. Moved from 2nd floor to first floor. This unit had been having plumbing issues. They out us there anyway. Immediately upon moving in (minutes) plumbing issues started. Told not to use one bathroom and no tissue in toilet at all.not happy but ok. Next morning wake up to sewage water flooding entire room, tub over flowing with brown water in both bathrooms. Gross, ruined some of our things, change to 3rd room back upstairs across the street, no elevators, 95 degrees & humid. Basically lost a day of our vacation switching rooms and dealing with issues. We were given 1 night credit...ok but what about our items that were ruined, walking around in raw sewage water, loss of a day. They refused any other compensation. Had they not already known of the issues it might have made a slight difference but they did. Rooms were nice enough, staff was very friendly only complaints are on the way they handled the problems. Also 3rd room had couch pull out for 2nd bed rather than regular bed. Credit for 1 night fair for.having to change rooms multiple times, and maybe bed situation but more should have been done regarding our lost items.

pool hot tub sun deck and beach

Location and over all the place is clean

Check In and Out times

Except for bed we had a very good stay

A better bed. We had a Murphy BedI got a very bad sleep because of back hurting so much!!!!

the size

I had no ocean view