The Graham Georgetown

The location. The rooftop and basement bar were really nice.

It had a great location and was clean.

The room did not have functioning air conditioning. I did not sleep well because the room was too hot. The hotel staff also did not give me a king room even though that was what I booked¿

Hotel was unable to provide adequate air conditioning and spent the evening very hot and uncomfortable. A/C was not working but the hotel did nothing to accommodate but move us to another room without proper A/c.

The cable in the room received many channels. That's about the only good thing.

Staff was dismissive. Room was noisy and lacked basics--functional desk lamp, no temperature moderation, no hot water, and no wifi connection. The fitness center was subpar--hot, poorly lit, TVs did not receive any channels, and unclean.

In the heart of Georgetown DC, you could walk to all of the great restaurants and hot spots.

Great location

Everything was great! Especially who was working at the front desk, and the drinks at the Cellar bar! Can't wait to come back here!

location, room size

Great location.  the front desk was an absolute delight.

The property is very very well located. The hotel is close to all the shopa, restaurants and stores. The decor is very pleasing, the staff are really welcoming and professional. It has an intimate feel. The hotel is neat, clean and nicely decorated. Our room was very comfortable and spacious. Our time there was really great.

They dine in room menu is very set. For example we wanted French fries but as they aren’t on the menu they can not do those. I wish they had a bit more flexibility. The cooling units were under performing we had to open a window to cool the room more.

This is most definitely not a luxury hotel. It's very nice, but the service is 3 star not 5 star. Room is very big and comfortable, location is great, just know what you are getting.

Service

The property was beautiful! Loved the rooftop restaurant. Service was exceptional everywhere and from everyone. The room was gorgeous.

The view from our room wasn’t fabulous but who cared? The room itself was so exquisite it more than made up for it. Valet parking is expensive so we used one of the garages that was steps away.

Friendly staff, great room and walking distance to the National Mall. There are also some great restaurants nearby.

Excellent property, friendly staff, clean rooms, central location. Love that it’s a boutique hotel.

The location was perfection. "Say Cheese" next door is a quaint wonderful spot for breakfast and lunch with an owner named Suzie, who is lovely. Netty at the hotel reception was kind and welcoming to my kids. Wheldon, the valet gent was helpful and kind. The staff made the experience incredible.

The central air is inconsistent and not well controlled. They did their best but the whole system needs a reno. Our room was so hot at one point we opened windows to let in 20 degree air. For some reason that was an issue 1 out of the 3 nights we were there.

Nice and quiet hotel in interesting location of the Washington - Georgetown, close to Kennedy Center.

Location was excellent and friendly staff

The hotel needs a refresh, looking a bit tired / dated. My bed was too soft and pillows were not great.

Beautiful period building in a great area close to all the shops and restaurants

Great location (during the day), large room and a comfy bed

Woken up one night by drunk swearing and shouting outside hotel, and there was dust on the wall

Very nice bed and accoutrements in the room; We liked that pretty much everything was included except the bottle of Tequila. The street parking was much easier than we expected for being in the middle of Georgetown

Regarding the Hotel, and we have experienced my next comments at another hotel in DC also (I come here 5 to 6 times a year as a weekend getaway from Philly), we really dont like or understand why we are given a room that not only was on the rear of the hotel, but that also has the worst view out of the room windows. We were literally looking out at a construction site. Not knowing what your occupancy was that weekend, I'll ask if that was the best or only option for us? Were there other rooms, that even if they were on the rear, were on a higher floor that would offer some type of view?