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2 Star Hotel
They r clean and nice
Love how peace full it is
The staff were always friendly and knowledgable. I never had any issue with extending my stay multiple times. Even the security guard was super friendly.
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2 Star Hotel
I liked having a small kitchen.
It's close to John Wayne (SNA) Airport which is what I needed for a morning flight. The building was clean enough for most inspections.
Permanent residents were smoking in their rooms
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2 Star Hotel
Location
Nothing
Second time I¿ve stayed This family owns Martel because it¿s so close to Newport Beach. The room is mostly renovated and quiet at night, shower pressure strong water is hot, there is an ice machine outback, grocery store is literally behind the property
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1 Star Hotel
Price, the room was decent enough.
Checking out and leaving
Comfortable bed
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2 Star Hotel
So much better than before.
The staff has been great. They accept cats.
Staff was very professional and attentive. Well managed. Room was very clean.
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2 Star Hotel
Nothing
Nothing.
Nothing.
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2+ Star Hotel
Run down, poor maintenance both in and out. Stains and cigarette burns on carpet. Paint peeling off front door of room. Grounds dirty dog poop everywhere.
Hot tub and pool did not work, bathroom door didn't shut, bed and pillows were very uncomfortable, and the second tv didn't even work.
Price
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2 Star Hotel
Location
the staff in lobby are the nicest poeple ive seen thank u hotel employee
We needed to meet family at the docks. It was really easy to get there. It's off a very busy road but rooms (we had two), were quiet since they are located behind the main entrance. The pool/hot tub area looked neat and clean. Super friendly !
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2+ Star Hotel
The employees Early check in Shuttle service
Place is easy to find.clean room and the whirlpool too.staff are nice not friendly (dinning people)but helpful
Toilet water continually ran. I reported it. Maintenance came and worked on it. Man said it was fixed, but it continued to run for the duration of my stay.
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3 Star Hotel
Clean and close
Service was great! We had trouble with the impressively big tv in our room and when we were out the my had it fix immediately. Super kind and fast service.
Location and Staff
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2+ Star Hotel
Clean room, well furnished, spacious.
Friendly, clean, good breakfast
Fantastic staff, great people make it the place to stay
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2+ Star Hotel
Clean and safe.
Easy check in and out.
none
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2+ Star Hotel
Nothing
I didn?t stay in the hotel. The hotel had bed bugs, smoke smell, and the water was not running.
Size
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3+ Star Hotel
Very well managed, clean and comfortable hotel to stay.
The AC is so bad.
It was quite
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2 Star Hotel
Renovated. No carpet. Mini fridge and microwave in room. DirectTV channels. Free parking.
SKIP THIS HOTEL!!!! DONT WASTE YOUR TIME AND MONEY HERE!!! Location and that¿s it!
Location and price
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2+ Star Hotel
The staff was wonderful
Nothing
Location
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3+ Star Hotel
Very clean, great amenities like gym and laundry. Friendly and professional staff.
The staff was top tier
staff friendly and helpful.
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3 Star Hotel
Location
Location/cleanliness/great customer service and accommodation
The patio area and employees
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2+ Star Hotel
Price
Friendly staff
Proximity to the hospital where my child was having surgery. Fair price in comparison to other local hotels.
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3 Star Hotel
The service is five star. Wonderful Staff
location of the hotel is 7 minutes away from John Wayne airport and conveniently right next to the freeway.
Comfortable bed. Clean bathroom.
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2+ Star Hotel
Location
Location
It's was close to the beach and the freeway back home
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3 Star Hotel
The staff was outstanding! Everyone was so friendly and accommodating. I will definitely start again!
Location and easy checkin/checkout process.
Proximity to airport and amenities.
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4 Star Hotel
Great decor
Hot tub was great . Front desk staff was helpful, housekeeper was very friendly, room was very clean . Restaurant happy hour food was good.
The location and the room was clean. It was in a safer neighborhood and had charging stations.
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2 Star Hotel
The only thing good about it was that it is close to the Costa Mesa Courthouse.
The exterior plants
I liked the location right next to the freeway and restaurants.
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3 Star Hotel
Pet friendly
The staff were superb!!! We arrived late, and requested a quiet room, (planes going by were loud in the lobby). The desk attendant, and manager gave us a quiet room, and we were extremely appreciative.
Location and shuttle from hotel employee Airport. Staff was exceptional.
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2+ Star Hotel
Smelled horrible, filthy bathroom
Very poor service
The only thing I like about the neighborhood is nice and quiet at the evening.
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3+ Star Hotel
The staff was great and the rooms were very nice and clean.
Staff was very professional and helpful.
Location
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3+ Star Hotel
Clean, modern room
The room was comfortable and clean and had a great location
Location is amazing. They have a lot of different food all walking distance. At least 2-3 minutes of walking distance.
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3+ Star Hotel
The customer service agent. He was very helpful and knowledgeable.
No hot water in the shower
The staff is excellent.
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3 Star Hotel
The friendly atmosphere and the decor
Changed sheets every 7 days! Had to deal with bed bugs! Asking for refund
None
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