Heritage Inn - Milpitas

Location

No Coffee, no napkin ,not enough body soap, few towel, back door broken

Nothing it was very dirty bathroom was moldy light sockets were broke I received a shock from them no toilet paper first night just a horrible mess that hotel should be condemned you all should be ashamed of renting a room so filthy

Everything will never be back will stay at days inn next time

The check-in was fairly smooth (10:30 PM)

1) First key did not unlock the room door. Next key worked but ill-fitting door was very difficult to open. 2) Space heater for warmth. 3) No waste can at all in room. 4) Ran cold water for minutes to get hot water. Paid $--- - not worth it.

Outside look was OK, nothing else was.

The room was dirty, all furniture were very old and broken, the standing lamp didn¿t have a blob in it, the door and walls were very dirty, wall papers were missing, around a bathroom window walls came off, underneath the bed mattress was falling on the f

The hotel manager was a creep. He kept calling my room saying someone was having problems with the room, I did nothing of the sort. Then he kept texting my phone trying to say hi and he wanted to ask me something, I did not respond. Creeped me out.

Checking out is what I liked best

Dirty room, shower head leaking water all over bathroom half the shower head was gone, couldn't even take a shower.

The mngr let us stay longer until got rent

No ice

Location

No light in bathroom, mold in bathtub. Paint peeling from wall. Bathtub useless, shower only.

Close to many good food options. Cheap.

- no real breakfast (false advertising) - chipping paint on walls - smoky non-smoking room - lights not working - TV not working - smashed light switches

That they had a room available.

It is wey over priced for an old run down hotel. I paid over $--- it was worth about $--.

The location.

The room had an old odor. The towel was dirty. The pillow covers were dirty. They advertised they had free continental breakfast but they didn't have any set up. When I asked, they gave me 5 slices of bread, 1/2 muffin, 3 bags of oatmeal.

The best thing about the room is that it was a double room.

The hotel was old and way over priced. Had to go ask for iron, ironing board, wash cloths. Internet was very slow. Extremely dated hotel. Breakfast wasn’t served until 7:30 which is very late for a business traveler.

The coffee maker was dusty. The fridge had visible dirt inside. There was food left on the carpet around the edges of the room.

Hotel room was dirty, sheets where stained towels where dingy looking and wash cloth was stained. I tried to complain and I was told to email the manager. Since I have not received any response back.

The best thing about my stay was when I checked out.

Smell of smoke in the room Out dated The entire place needs remodeling Staff need training in customer service

Nothing other than the convenient location.

The room was dirty. The furniture damaged and falling apart. The air conditioner barely worked, and buttons were broken and missing. The towels had stains on them. The coffee pot didn't work. Should be listed as 1-star. It was gross.

The front desk clerk was really friendly. I liked that the hotel was older, and rustic. The bed was comfy. There is a walgreeens and a Denny's 50 yards away.

Parking was available.

The sheets looked old and they did not have the clean feeling. The rooms were worn down, Tv's were ole. The breakfast was just a joke. They had miniature coffee and the smallest slice of cake they called it a free breakfast.

Everything was dirty, the phones, carpets, sheets, bathrooms. Yuck.Not worth the money I paid. Rude service.

everything. not clean, aging linen, no toiletries