Hampton Inn Fremont

Staff was wonderful who went way out of his way to assist me. If I owned a hotel, I would want him to run it.

TV remote was horrible. Also more rooms on ground floor should have grab bars in the showers.

Very clean room and comfortable rooms and friendly staff

Location

The staff was rude and our room was infested with ants. I was told by the owner I?d get a Hilton Rewards credit yet still have nothing 3 weeks later.

It was new inside the rooms and the room smelled great.

Yes our room was infested with ants. We told the staff and they did nothing about it. Also it To 5 attempts to get out key to work only to find out there was a MAN IN OUR ROOM!! Then when we changed rooms our keys didn?t work again

Friendly staff. Also was very close to my work. Breakfast was great

The Bed was a little old school. Springs made Noise while moving

That we had a place to sleep.I had stayed at this hotel before.

Hotel clerk checking in was unhelpful,passed me off when I had questions to the morning clerk. The next day when I called I was put on hold for lengthy time,disconnected.Called back,was told I would be refunded for 1 night which I was not. Unlike Hampton!

Nothing best

The toilet is broken looks not clean . They severed baken emulate with not or lable there.which I eat and find later when my son found baken in it.we dont eat baken.when I ask lady on counter she told me so very disappointed and never book this location.

Everything was wonderful at this hotel. The staff was great. I wish I could have stayed longer.

My first room had a broken fridge which the staff came and replaced it for me. Lager that night I found out my AC wasn't working and they changed my room for me.

The room and cleanliness

Antonio¿s blatant rudeness, disrespect in ignoring myself and my 14 year old child. and disregard in using best business practices WITH a professional decorum in being client- customer facing Antonio was/is service was unequivocally subpar!

Nice, comfortable & quiet. Although the hotel was near capacity, my stay was very peaceful and calming. The bed was comfy. I slept like a baby

We didn't stay the room was dirty the place just gave us an odd feeling . Could not daily out from the phone in the room and we waited 20 minutes n no one was there to check us in. Worse ever. I like to get my money back

Poor customer service. And why did we get charged if we didn't stay?

Great location, cozy, extra clean and the staff were most welcoming and pleasant!

So comfortable and clean

Missing their hot breakfast...I know it's Covid and all but the cold breakfast we got was nothing like before.

Receptionist at night of our arrival who tried to fix mess made by someone else but she was the only person in the hotel so could not do too much

I asked in advance for a crib in a king room - it was not there. I booked another double room for 4 people and when We arrived the hotel did not have it and offered us a room with one king bed instead of two double beds. The worse experience in Hampton

Nice staff

location and price

Quiet room. Very clean. Excellent full breakfast.

Clean room, excellent breakfast of eggs,sausage,rolls,fruit,waffles,oatmeal etc. Very friendly employees especially morning Sat. Morning manager

Everything was excellent. The room was very clean. The breakfast was excellent. The staff very friendly.

As people left their rooms in the early mornings the doors make a loud slam when they shut. That was only time the noise was an issue.

I enjoyed my stay at the Hampton Inn, Fremont CA. The staff was exceptional and the overall service was excellent. Not to mention the full breakfast was delicious as the staff made sure that there was an abundance of food.

Cleanliness and attentiveness

The a/c unit in our room would get very loud to the point where it woke me up