2.5-Star Hotel

Best Western Innsuites Phoenix Hotel & Suites

1615 East Northern Avenue, Phoenix, AZ - United States
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Best Western Innsuites Phoenix Hotel & Suites
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$99

2.5-Star Hotel

Best Western Innsuites Phoenix Hotel & Suites

1615 East Northern Avenue, Phoenix, AZ - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
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Guest Rating

7.9

Good

Based on 1667 reviews

Location Of Hotel

8.2

Hotel Cleanliness

8.4

Hotel Staff

8.5

Overall Quality

7.9

Show 74 Verified Reviews

About

Experience an abundance of unparalleled facilities and features at Best Western InnSuites Phoenix Hotel and Suites.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of complimentary parking directly at the hotel.The accommodating team at the reception will aid you with amenities such as express check-in or check-out. Traveling with minimal luggage is achievable at Best Western InnSuites Phoenix Hotel and Suites due to the hotel's laundromat ensuring your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.Smoking is limited to specified smoking zones. Each accommodation at Best Western InnSuites Phoenix Hotel and Suites is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and in-room video streaming available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, instant coffee and instant tea at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. Begin your holiday on a high note. At Best Western InnSuites Phoenix Hotel and Suites, your mornings are greeted with a delightful, free breakfast. Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please.Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site BBQ facilities provided at this location. Indulge in the numerous pursuits available at Best Western InnSuites Phoenix Hotel and Suites.Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Microwave
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Refrigerator
Wheelchair accessible

Guest Rating

7.9

Good

Based on 1667 reviews

Location Of Hotel

8.2

Hotel Cleanliness

8.4

Hotel Staff

8.5

Overall Quality

7.9

Pros +

  • Breakfast is good
  • The daily cleaning service was a bonus. And though I would not use the pool, it is a lap pool that is heated and looks clean. The pool area has big potential, but has no shade umbrellas or nice outdoor furniture, just cheap lounge chairs. Depressing.
  • Great experience here, with excellent staff and management. I left my laptop in my hotel room, which at some spots would mean I'd never see it again. Staff and his team got me squared away though and shipped the laptop within 24 hours.

Cons -

  • Walls are thin
  • The hotel is more like a Hotel 6 than a Best Western. Some attempt was made to renovate the rooms, and the interior of the room is better than the exterior of the hotel, however it is not up to Best Western standards by any stretch of the imagination.
  • I found old food between the bed and the nightstand and behind the furniture. Hotel room cleaning staff attempted to force entry into my room when I asked not to. Breakfast area was very Unclee and machinery was broken.

Business Traveler (86)

Solo Traveler (124)

Traveling as Couple (294)

Family with Young Children (179)

Family with Teens (13)

Senior Traveler (16)

Group Traveler (43)

10
Breakfast is good
Walls are thin
4
The daily cleaning service was a bonus. And though I would not use the pool, it is a lap pool that is heated and looks clean. The pool area has big potential, but has no shade umbrellas or nice outdoor furniture, just cheap lounge chairs. Depressing.
The hotel is more like a Hotel 6 than a Best Western. Some attempt was made to renovate the rooms, and the interior of the room is better than the exterior of the hotel, however it is not up to Best Western standards by any stretch of the imagination.
10
Great experience here, with excellent staff and management. I left my laptop in my hotel room, which at some spots would mean I'd never see it again. Staff and his team got me squared away though and shipped the laptop within 24 hours.
1
I found old food between the bed and the nightstand and behind the furniture. Hotel room cleaning staff attempted to force entry into my room when I asked not to. Breakfast area was very Unclee and machinery was broken.

Room Options

1/2
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Executive 1 King Bed Suite

sqft • 1 King

Air conditioningAlarm clockBlackout curtainsCloset

Room Details and Photos

1/4
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Junior Suite

194 sqft

Wake-up service

Room Details and Photos

1/5
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Queen Room with Two Queen Beds - Pet Friendly - Non Smoking

sqft • 2 Queen

Nonsmoking

Room Details and Photos

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Queen Suite - Non-Smoking

sqft • 1 Queen

Nonsmoking

Room Details and Photos

1/2
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Studio 2 Double Bed Non-Smoking

sqft • 2 Double

Air conditioningAlarm clockBlackout curtainsCloset

Room Details and Photos

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Suite with Sofa Bed - Non-Smoking

sqft • 1 Bed

Nonsmoking

Room Details and Photos

1/2
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1 Double Bed Junior Suite Two Rooms Non-Smoking

sqft • 1 Double

Air conditioningAlarm clockBlackout curtainsCloset

Room Details and Photos

Location

Best Western Innsuites Phoenix Hotel & Suites

1615 East Northern Avenue, Phoenix, AZ