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2+ Star Hotel
Great location, friendly staff, good wifi, good AC.
Right across from ferry. Staff was very professional. They helped arrange a taxi to Aeropuerto.
Very clean and convenient
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3+ Star Hotel
The staff was very responsive, and if you like being right in the thick of things, the location is great. It also has good water pressure, which is a big deal in the parts of Mexico we visited.
Far surpassed its 1-star rating! HUGE spotless room, hot shower, fridge, asked for a quiet location & got one at back of hotel, good location with easy access to great food/ beach/ svcs/ etc. Pleasant staff.
Location, shower pressure
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2+ Star Hotel
Directly across from the ferry, so very convenient. Upper floors had good breeze and views of the street.
Great little hotel right at the entrance to where you take the ferry boat ride to and from the island.
The lady that cooks the breakfast each morning is top notch! Very sweet and always upbeat and happy!! Loved the fresh cooked breakfast each morning!
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3 Star Hotel
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2 Star Hotel
Location, helpful Front Desk staff, who is very good.
Location
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3 Star Hotel
The lovation. Rooms where also very modern.
The bed is comfortable
Chaise in the room.
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3+ Star Hotel
Very friendly staff.
The room was really nice! We love the hot tub in the room. I was a little disappointed that the hammock were taken away, but nevertheless it was wonderful.
Quiet and secluded, staff were super friendly and helpful. Rooms and grounds were clean. Beer was cold.
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Easy going, comfortable and super friendly
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2+ Star Hotel
Friendly staff, good location and good price
I want to tell you how wonderful the staff was at hotel Isleno. We will definitely be staying here again. Every morning they had fresh coffee waiting for us in the lobby made personally by the owner!
The location was good,close to everything and the hotel was clean with nice rooms
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2 Star Hotel
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3 Star Hotel
Location to ultramar ferry was very close, golf cart rentals were right next door and close to downtown shops
Excellent staff who helped us in many ways.
STAFF was super good- helpful and friendly
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3 Star Hotel
The entire staff were incredibly helpful and polite. I loved the different patio restaurants that were available downstairs. Good bargain hotel.
Cleaning staff was great.
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3 Star Hotel
large room, great location
Nothing. This is an old shopping mall converted into a hotel. Rooms have no windows. No working escalators. Absolutely awful. Tried to get refund when we arrived. No luck. Didn¿t end up staying here as it was so bad. Had to book another hotel.
I was very happy overall of finding this gem of hotel with great and helpful staff and also the price. I had a great experience
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4 Star Hotel
So close to everything! The shower was hot with better water pressure than I have at home. The bed was comfy too.
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3 Star Hotel
Close to everything, clean, nice shower, and nice bed.
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3 Star Hotel
Staff was very pleasant and helpful. Rooms were spotless!
Casa Barco it is pretty, comfortable, and renewable house. The location and price it's just fabulous.
Extremely clean and decor was amazing. A hidden gem in Isla Mujeres. We will definitely be back. We are at another hotel now to check out other side of island but wished we had just stayed there. Amazing place.
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3 Star Hotel
The location could not be beat. Amazing views and beach access.
The hotel room. The view. The little beach. We came for relaxation and we got it.
All was great since the moment we got there. The reception was a very friendly, helpful, smooth and easy process. The gentleman that was there super polite and helpful. It is a very quaint place with amazing partial ocean views and semi private balconies.
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3+ Star Hotel
Location was perfect - balcony overlooking fun street was neat.
It was a cheap hotel that served the purpose and it was extremely quiet compared to other hotels in the area
downtown location
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2+ Star Hotel
Location was great. Property is waterfront but there's a wooden fence and also a metal fence with locked gates between the property and the beach so you need to exit the property to the side road to get to the beach. There's no direct access. Nice beach.
The location was perfect, right on North Beach, although the gates to the beach are closed so you have to go through the reception
Location right off the beach
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3 Star Hotel
Clean, good location, private, great service. The few things they didn't have they went and got. We asked for ice, they brought us ice and a cooler. I enjoyed my stay. Everything I thought it would be.
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3+ Star Hotel
Horrible nothing
Large bright spacious rooms and excellent helpful staff
The staff was great and accommodating where they could. The common areas are nice, clean and very picturesque. I appreciated the Starbucks for times we wanted something familiar and the restaurant for when we were too tired to venture out.
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3+ Star Hotel
Good location, nice beach, mostly friendly staff
location is very close to everything. Nice beach
Nothing, we left after 1hr being at the property not sure whether we get --- USD refund back or not. Definitely not kid friendly place as there are sharp edges all over.
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3 Star Hotel
Great location, super air conditioner, clean, restaurant on site was yummy and had good drinks.
It's right across the street from the beach. Pool was great. A/C works great. Only 5 minute walk to many, many bars, restaurants and live music. 10 walk to ferry docks and convenience stores. Grocery store is very nearby. My 2nd trip and going back.
Location
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3+ Star Hotel
Beach was great
The location. As the bus stop in front of the hotel was the pick up for amigo tours
The water and beach in front of the hotel were especially lovely. The location of hotel within Cancun is very convenient.
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