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2+ Star Hotel
The door locked
The location was perfect. It's about 15 mins from anything in the city. The staff was friendly and the parking was plentiful.
It was very inexpensive and in a good location. It is a bit rundown, but it was a great value.
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2 Star Hotel
trashy dirty rooms broke shower
The lady at the front desk is always so kind
Checking out
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2 Star Hotel
It was quite at nite
Wifi
Excellent amenities, location etc
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2 Star Hotel
No
Availability
Close to food
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3+ Star Hotel
Nicely appointed room. Comfy bed. Good size. Loved larger fridge. Just needed a chair to be perfect. Loved that it was in a neighborhood and within walking distance of restaurants.
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2+ Star Hotel
Location to the airport was good, but in no way worth a few dollars savings.
Nothing
Nothing
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2+ Star Hotel
Airport shuttle
Cracker barrel restaurant right next door...hotel had great free breakfast...hot and variety.
Happy customer service No delay to get my room. Level choose
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2+ Star Hotel
No hot water.
no smoke alarm, no toilet paper, broken door latch
No room service. Customer is expected to take their own room trash to outside dumpster and carry their own dirty towels & linens to laundry, to receive clean ones.
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2 Star Hotel
The price
nothing
NOTHING! Needs to be reported to the health department.
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2+ Star Hotel
Cleanliness and staff
The beds were not comfortable. They were hard. Have stayed at other Tru properties and the beds were nice and soft.
In the lobby: A broken chair sat unrepaired for some time. Two of the three pool cues were unusable as the tips had been removed or fallen off.
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2+ Star Hotel
Location
Closed to the airport
It was completely comfortable
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2+ Star Hotel
Room was flooded
Location
Personal staff very helpful polite
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3 Star Hotel
Cleanliness
I liked the professionalism of the staff and the overall cleanliness of the hotel.
I wish there had been more breakfast options (particularly hot), but it was still good.
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2+ Star Hotel
Too pedestrian, too sterile, no warmth. The check in process awkward and clumbsy
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2+ Star Hotel
Free continental breakfast with waffle maker
Nothing
The friendly front desk.
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4 Star Hotel
Grand entrance, that is about it.
Location
Did not have a microwave or fridge
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2 Star Hotel
Bed was very comfortable.
Nothing it small so bad
Location
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3 Star Hotel
Nothing
No
The cleanliness.
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2+ Star Hotel
GREAT GM helped find quiet spot. Unusually quiet. Blackout shades! Lo?. Room very spacious. Large dining table, chest drawers, armchair, nightstands, closet. ? not slow, 1st thing. Dryer works well. I've seen no roaches in the 2 weeks.
Location.
Esta en un buen sitio
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2+ Star Hotel
Nothing
Wow...not much. The crackheads living in the hotel rooms next door were very nice. And I'm not joking. Staff was nice enough. We have literally written down this hotel name to make sure we never accidentally book it again.
Nothing
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3 Star Hotel
The rooms were somewhat updated but you could still see where work needed to be done.
Nothing
Cleanliness, breakfast
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2 Star Hotel
Location
Near airport
Absolutely nothing
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2+ Star Hotel
Nothing at all
The room was spacious..but listed as sleeping 4 people there was only one bed..pictures showed a pull out couch that was not in the room.
Nothing
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2 Star Hotel
was not clean, no coffee maker in rooms, coffee down stairs was terrible. people not friendly would never stay again.
The walkin shower
The front desk personnel was kind and helpful. My flight was delayed and I was allowed to check in the following day. Check in was quick and with a smile.
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2 Star Hotel
Staff was nice
The location of the hotel was very close to the airport!
Close proximity to the area I was visiting. Parking close to my room and lights outside to keep vandalizing down to a minimum.
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3 Star Hotel
Hotel was dirty. Furniture was disgusting. Garbage disposal shot glass out of it. There was food on the wall in the bedroom. I also didn't have a comforter or blanket on my bed just a sheet.
The staff is very friendly and helpful.
Best thing is the coffee maker.
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2+ Star Hotel
Everything and breakfast was really good
Breakfast & airport shuttle
The bed was comfortable and I like the kind of pillows. ( toilet was too close to the floor.)
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2+ Star Hotel
The work location is excellent!
The staff is really nice
Cost
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2+ Star Hotel
Absolutely NOTHING!!
The hotel staff was rude from the start, acting annoyed when interrupted while folding towels. Later, I was asked to leave due to a complaint about noise, even though I was just on the phone and no details were provided about the noise.
No elevator working, ac had some issues
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3 Star Hotel
The people were kind and helpful. The hotel is under renovation. BOTH elevators had cardboard and blue blanket walls with graffiti all over. Our original room was supposed to be two queens, but it was a king suite with mirrors off the walls...
My room and customer service
Very loud - there were people yelling in the hallway at around 3 a.m.
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