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Guest Rating
Good
Location Of Hotel
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Show 73 Verified Reviews
This Sonesta Charlotte Lower South End features an indoor pool and an outdoor pool. Complimentary property-wide WiFi is provided. Carowinds amusement and water park is a 10 minutes' drive from the property. A flat-screen cable TV, iPod docking station, and large desk are standard in every room. The en suite has a granite counter top, free toiletries, and backlit mirror. Some suites include a separate seating area with a sofa. A fitness center, and outdoor deck with a firepit. The hotel also offers 15,000 square feet of meeting spaces and paid daily self-parking. Charlotte-Douglas International Airport is just 11 minutes’ drive from this hotel. Guests will be an 11 minutes’ drive from both the Bechtler Museum of Modern Art and the NASCAR Hall of Fame. Mint Museum is 9.1 mi away. National White Water Center is 18 mi from Sonesta Charlotte. The Billy Graham Library is 3.5 mi away. Food For Thought Restaurant & Bar serves a New American menu including Carolina Blue Crab Cakes and local fish, as well as local brewery selections on tap. The Food For Thought Restaurant menu can also be ordered at the pool.
Check-in:
After 16:00
Check-out:
Before 11:00
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Outdoor Pool: Closed from Wed, Feb 26, 2025 until Fri, May 23, 2025 Indoor Pool: Closed from Mon, Apr 07, 2025 until Wed, Apr 30, 2025 A damage deposit of USD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. When traveling with dogs, please note that an extra charge of USD 75 per stay applies. A maximum of 2 dogs per room is allowed. Only dogs are accepted.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- the scenery is gorgeous
- Nothing
- Everything was just excellent.
Cons -
- My vehicle was broken into. The hotel didn't accommodate me at all. They barely assisted
- Fees for everything and no service provided
- The hotel was completing construction work on the building's internet service! This was not disclosed during check-in! Myself or my guest got any sleep the entire stay. I am so disappointed. NEVER AGAIN! They offered a measly $50 food/drink credit.
Top Quotes:
"The bed is great."
"Staff was extremely helpful and polite. Simply outstanding service."
"Conveniently located to airport and city."
Business Traveler (284)
Solo Traveler (331)
Traveling as Couple (727)
Family with Young Children (423)
Family with Teens (60)
Senior Traveler (15)
Group Traveler (181)
Room Options
Poolside Two Doubles
323 sqft • 2 Double
Room Details and Photos
Preferred Balcony King
270 sqft • 1 King
Room Details and Photos
Hospitality Suite - King
sqft • 1 Double
Room Details and Photos
Deluxe Queen Room with Roll-in Shower - Mobility/Hearing Accessible
324 sqft • 1 Queen
Room Details and Photos
Suite
647 sqft • 1 King and 1 Sofabed
Room Details and Photos
Location
Sonesta Charlotte Lower South End
5700 Westpark Drive, Charlotte, NC
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