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Property Name
Guest Rating
Stars
Cities
- George Town
Brands
- Accor Hotels
- Crowne Plaza
- Holiday Inn
- Independent
- Millennium Hotels
- OYO Rooms
- Super 8
Property Types
- Hotel
- Resort
The staff were outstanding
Heritage building. Good location. Big spacious room, nicely furnished. Loved the balcony.
Decor and location
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near to all race food stalls and parking was good.
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Great location, big windows, very clean, good hot water in shower, friendly staff, water dispenser, Kettle provided on request, good aircon, good wifi
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Cleanliness though t room rather small (for only one person) t bed comfortable, t bed sheet n towel very clean super white n t staff pretty nice.
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Great pool and grounds leading to beach - staff great and buffet breakfast excellent. Massage very relaxing.
Location and the beach with the hotel was very good and it had a children play are where my daughter really enjoyed it
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Nearby my destination
1. No extra charges for extra person in the room. 2. Free breakfast. 3. Free WiFi. 4. Free parking 5. Breakfast with reasonable price (for extra person). 6. Very friendly staff. Fulfill all costumer request. 7. Environment friendly- practice 3R.
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Highly recommend this 6 stars hotel
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Location and staff
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The view of the sea very nice and close with this hotel . So a lot of activities we could do at this hotel.
pemandangan cantik depan laut.
Staff is friendly and polite
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The hotel location is perfect. Walking distance to all places. Room is clean and nice with strong shower. Towels are new and clean. Air-cord is working well. The best is the hotel is providing a free car park (limited car park provided).
Friendly staff, very service-oriented, great breakfast, nice rooms. We really enjoyed our stay there.
Good environment
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Cannot think of any
It was value for money. Internet was good.
I like the band music in the lobby
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Reception sraff takingcare ud upon arrival. we were not aware the room we booked was a smoking room, the receptionist helped right the way.
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Location was very good with easy access to sight seeing and shopping malls.
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Location
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All was very good; I introduced all my guest to put up at Cititel. They all loved the hotel. Except for the cleaning part.
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The location of the hotel been surrounded with shopping mall
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Where to stay in Penang
Learn about the top neighbourhoods of Penang
Frequently Asked Questions
What are the typical check-in and check-out times in Penang hotels?
What taxes and mandatory charges are applied to hotel bills in Penang?
How large are typical rate swings between off-season and peak in Penang?
How do neighborhoods compare in Penang for price, walkability, and transit to the airport?
What can I expect for hotel Wi-Fi speed and coworking availability in Penang?
Are there any lodging-specific safety or scam issues to watch for in Penang?
Which weather or events most affect hotel availability and pricing in Penang?
How common are accessible (step-free/elevator) rooms in Penang hotels, especially in heritage areas?
What are payment, deposit, and dynamic currency conversion (DCC) norms at Penang hotels?
What are typical cancellation flexibility patterns and price differences between refundable and advance-purchase rates?
What are family and pet policy norms in Penang hotels?
Top Tips
- Book hotels in George Town 3-6 months in advance of major holidays such as Chinese New Year and Christmas, as prices can surge 20-30%. Early booking secures better rates and a wider selection of rooms.
- Expect mandatory tourist taxes of 5-10% added to room rates in Penang; these may not appear in initial search results. Confirm final costs, and be prepared to pay with cash or card at check-in.
- Prioritize hotels located within or next to the George Town Heritage Core (UNESCO zone) for walkability. Staying within 500 m of street art, temples, and hawker centers helps reduce transport costs.
- Most hotels add a 10% service charge and 6% SST, totaling 12% in additional taxes. Confirm that your final booking price includes these charges before completing your reservation.
- Wi-Fi speeds of 20-50 Mbps are standard in hotel rooms, suitable for remote work, emailing, or video streaming. If you need high-bandwidth video calls, check with the hotel about speed and reliability.
- Tap water is not typically potable at Penang hotels. Complimentary bottled water is provided; request more from housekeeping if needed.
- Hotels with pools offer relief from Penang’s year-round humidity, with daily highs of 27-32°C. Ask about pool access hours or maintenance schedules when booking.
- Heritage buildings may have limited sound insulation. If sensitive to noise, request a room facing away from busy streets or communal areas at the time of booking or check-in.
- Some Penang hotels hold Malaysian or international eco-certifications for sustainability. If this is a priority, ask about verified green practices before booking.
- Avoid Dynamic Currency Conversion (DCC) at ATMs and payment terminals by always selecting to pay in Malaysian Ringgit (MYR) with foreign cards. This helps prevent additional exchange markups.
- Breakfasts often cost 23-46 MYR (about $5-$10 USD) per person if not included. Opting for hotels with complimentary breakfast can save a family of four over 90 MYR (approx. $20 USD) each day.
- Batu Ferringhi hotels provide direct beach access but are 45-60 minutes by taxi from George Town heritage sights. Consider daily travel time and taxi fares before choosing a beachfront location.
Hotels in Penang
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