Gaylord Palms Resort & Convention Center

If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation. Prices include : Accommodations, bed linen, bath linen, household linen (bath mat + dish towel), cleaning kit, end-of-stay cleaning fee (except dishes and kitchen area), basic WiFi access (maximum of 5 devices to browse, read e-mails and research), charges and taxes (except city tax and handling fees). Beds made upon arrival and mid-week housekeeping matching the number of occupants in the accommodations are available at an extra cost. With an extra cost, you may request to reserve the exact location of your accommodations by calling the residence. Contact details can be found on the booking confirmation. For any invoice requests, please note that the name used will be the name stated on the reservation. In case the total amount of the reservation is not paid in the timeframe set in the policies, the property reserves the right to cancel the reservation and apply cancelation fees. Please note that any modification may incur a fee. Please note that credit card is the only accepted method of payment. Please note that the semi-indoor heated pool and sun terrace are open from April to November. Please note that the swimming pool heating is unavailable from September until mid-November. The reception opening hours as follow: - Monday: 08:00 to 12:00 and 15:00 to 19:00 - Tuesday, Wenesday, Thursday and Sunday: 08:00 to 12:00 and 14:00 to 19:00 - Friday and Saturday: 08:00 to 12:00 and 14:00 to 20:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.