4 Star Hotel

Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway, Kissimmee, FL - United States
View Map
Gaylord Palms Resort & Convention Center
1/100

About

Gaylord Palms Resort & Convention Center features 2 outdoor pools and offers guests a free shuttle service to Disney World, just 1 mi away. The property features gardens and a spa. Rooms provide views of the city. Guest rooms at the resort provide coffee facilities and a refrigerator. Each room includes a TV with cable channels, and free WiFi. Located off Interstate 4, the resort provides access to SeaWorld, 6.6 mi away. Universal Studios is 11 mi away, and Orlando International Airport is within a 20-minute drive.

Guest Rating

8.8

Very Good

Based on 1,239 reviews

Facilities

9.4

Cleanliness

8.1

Comfort

8.6

Value

7.5

Location

10

Satisfaction

9.9
Show 405 Verified Reviews

Room Options

1/4

Queen Room with Two Queen Beds, Main Atrium View and Adapted Tub - Mobility Accessible/Balcony

410 sqft • 2 Queen

Accessible bath/showerAccessible by liftAccessible roomAir conditioning

Room Details and Photos

1/4

sqft

Accessible bath/showerAccessible by liftAir conditioningAlarm clock

Room Details and Photos

1/4

Emerald Bay King Room Main Atrium View - Balcony

410 sqft • 1 King

Accessible by liftAir conditioningAlarm clockBalcony

Room Details and Photos

1/2

One-Bedroom Deluxe King Suite with Sofa Bed

829 sqft • 1 King and 1 Sofabed

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolSwimming PoolRestaurantFitness CenterSpaSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are not allowed.

Important Info:

Please note the number of extra beds are limited. Contact property for details. Please note that all fees are subject to tax. The mandatory resort fee includes: - High-speed internet access in all rooms - 24-hour access to fitness center - Shuttle service to Walt Disney World® Theme Parks and Disney Springs - Discount on dry-cleaning - Bucket of range balls at Celebration Golf Club - Daily newspaper available in the lobby - Local, toll-free and domestic long-distance phone callsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services

Accessible parking
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Hot tub/Whirlpool
Hygiene certification
Kid-friendly dining
Kids' pool
Non-smoking property
Outdoor pool
Professional cleaning services
Restaurant(s)
Spa services
Spa/sauna
Wheelchair accessible

Gaylord Palms Resort & Convention Center - All Inclusive Reviews Rating

8.8

Very Good

Based on 1,239 reviews

Review summary

The hotel is praised for its clean, spacious rooms and excellent customer service, particularly from the front desk staff who strive to assist guests despite some management challenges. Guests appreciate the variety of amenities and restaurants on-site, as well as the beautiful location with lush landscaping and easy access to nearby attractions. However, some reviewers noted issues with noise in the rooms and high parking fees, yet overall, many guests found the hotel to be a wonderful experience worth revisiting.

Facilities

9.4

Cleanliness

8.1

Comfort

8.6

Value

7.5

Location

10

Satisfaction

9.9
All Reviews
Staff8.3/10
Facilities9.4/10
Cleanliness8.1/10
Comfort8.6/10
Value7.5/10
Location10/10
Check-in10/10
Nearby8.8/10
Pool9.4/10
Restaurant6.6/10
Satisfaction9.9/10
8.0

Charles

•

Posted on: 10-25-2025

This is a beautiful property with sensational indoor gardens and water features. Is it worth the price? Perhaps for one or two nights. The rooms are adequate, clean, and moderately spacious.
The self parking is distant from the rooms. The hefty parking charge is something of an insult, considering the price of the rooms, the isolation of the location, and the fact that cows are grazing in the field just to the south. Difficult to escape from paid guest parking in the morning after turning in room key.
9.0

Monique

•

Posted on: 8-28-2025

Amenities, restaurants, location
Checking process & parking fees are a little expensive especially for what you’re already paying for the resort
9.0

Unknown

•

Posted on: 6-8-2025

Room was comfortable and clean. Staff was friendly and helpful. I especially was impressed with a young man Darvell who worked at the flow riders so good with the kids who were in each session. He was kind and patient with my grandson.
Cost of buffet for breakfast is overpriced. At the sand bar by the pool I was treated very well by the server ( I am a white older woman) but I observed an African American woman had to show id in order to do a room charge but I had only to write my room number and sign my name) just an observation.
10.0

Yasmary

•

Posted on: 4-20-2025

The price matches the quality of the hotel love it !
9.0

Desirey

•

Posted on: 2-20-2025

I love the unique experience of the indoor Saint Augustine atrium. The food was good. The rooms were very spacious and clean.
The property was very crowded due to a holiday weekend, and it was difficult to utilize the pools due to the large number of people.
10.0

ERNESTO

•

Posted on: 2-4-2025

All the activities and restaurants that you can meet there you dont have to go out of the hotel
N/A
5.0

Michael

•

Posted on: 8-1-2024

Very nice and clean hotel. Great pool area, lazy river is interesting. Attentive service.
Nickle and Dime for everything. For a 2 night stay, cost was exceptionally high. There are plenty of other choices we can make in the Otlando area to reduce cost. Cannot say I will be back anytime soon. We were charged for having extra guests in pool area. $45 for 5 water bottles??
10.0

Kristina

•

Posted on: 7-17-2024

The staff was friendly and helpful. The room was clean. The waterpark was great, not too crowded, clean, and the kids had a blast. The poolside staff were very attentive. It was a great experience.
I wish we could have stayed longer!
10.0

Kristina

•

Posted on: 7-16-2024

The staff was friendly and helpful. The room was clean. The waterpark was great, not too crowded, clean, and the kids had a blast. The poolside staff were very attentive. It was a great experience.
I wish we could have stayed longer!
10.0

MILDREDA

•

Posted on: 10-11-2023

THE HOTEL IS VERY GOOD, THE INTERIOR COURTS ARE A BEAUTY, AND THE WATER PARK AND THE POOLS ARE VERY GOOD, CUSTOMER SERVICE IS EXCELLENT
A LITTLE COMPLICATED TO FIND THE RSTAURANTS, IT IS MISSING SIGNAGES

Showing 1-10 of 24 reviews

location

Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway, Kissimmee, FL

Top Hotel Destinations

Top Destinations
$349
per night