4 Star Hotel

Doubletree By Hilton Hotel Boston - Downtown

821 Washington Street, Boston, MA - United States
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Doubletree By Hilton Hotel Boston - Downtown
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About

Nestled in the Boston Theater District, this hotel features accommodations with personalized services, amenities and facilities. Tufts Medical Center is located across the street from DoubleTree by Hilton Hotel Boston - Downtown. Free access to the adjacent YMCA fitness center is offered. Guests will also appreciate the hotel's on-site gourmet restaurant Wisteria Restaurant & Bar offering options for breakfast, lunch and dinner. A knowledgeable staff is also available to help arrange reservations, tickets and area tours. 1148 feet away from the DoubleTree by Hilton Hotel Boston-Downtown's front doors, guests will find Chinatown. Boston Common is 1804 feet away. The shops and art galleries of Newbury Street as well as Boston's Public Garden are 3117 feet away.

Guest Rating

8.1

Very Good

Based on 1,209 reviews

Facilities

8.4

Cleanliness

7.6

Comfort

7.8

Value

7.4

Location

8.5

Satisfaction

7.9
Show 377 Verified Reviews

Room Options

1/4

1 BEDROOM SUITE - 1 KING BED WITH SOFABED

496 sqft • 1 King and 1 Sofabed

Air conditioningClosetCoffee/tea machineComplimentary tea

Room Details and Photos

1/5

One King Bed Mobility Accessible W/ Tub

377 sqft • 1 King

Accessible roomAir conditioningClosetCoffee/tea machine

Room Details and Photos

2 QUEEN BED DELUXE

sqft • 2 Queen

Air conditioningClosetIn-room safe boxIron and ironing board

Room Details and Photos

1/4

sqft

Air conditioningCoffee/tea machineFlat-screen TVHair dryer

Room Details and Photos

Doubletree By Hilton Hotel Boston - Downtown - All Inclusive Reviews Rating

8.1

Very Good

Based on 1,209 reviews

Review summary

The hotel reviews highlight a generally positive experience, with guests praising the clean, spacious, and comfortable rooms, as well as the friendly and helpful staff. The location is frequently noted as excellent, providing easy access to attractions and public transportation. However, some reviews mention issues with noise and parking, which could be areas for improvement.

Facilities

8.4

Cleanliness

7.6

Comfort

7.8

Value

7.4

Location

8.5

Satisfaction

7.9
All Reviews
Staff9/10
Facilities8.4/10
Cleanliness7.6/10
Comfort7.8/10
Value7.4/10
Location8.5/10
Parking8.3/10
Nearby7.9/10
Noise8.1/10
Restaurant8.5/10
Satisfaction7.9/10
10.0

Amy

Posted on: 1-3-2026

The staff was great. The rooms were clean, easy access to everywhere. As we wanted to go, we'll definitely stay there again.

Our room faced the courtyard and music was playing there throughout the night blaring

8.0

Yiti

Posted on: 12-31-2025

pretty good, convenient travel, comfortable temperatures, good tv

马桶有点旧

8.0

Anthony

Posted on: 12-29-2025

Good location, very clean, comfortable

9.0

Subhajit

Posted on: 12-26-2025

Good location and facilities

8.0

Albert

Posted on: 12-8-2025

Staff were lovely and were all willing to go the extra mile. Can’t say enough good things about them. The room was clean, but the forced air system made it a little cooler in the room than we would prefer. Bathroom was clean, but only complaint would be that the shower head was not adjustable and I had to hold it up to my desired height. The self-serve shop was convenient if a little sparse, but nice to have. The on-site restaurant was excellent and provided mid-range options for those who may not want to be big spenders, though I did still drop $165 on three people (me, wife, 9 year old boy) including tip. Still, the food was excellent and prepared well. Overall, we had a very pleasant stay and would recommend.

Shower head wasn’t working properly, and room temp could have been warmer during winter months.

9.0

Zoe

Posted on: 10-28-2025

Friendly and helpful staff. Clean quiet rooms.

Not cheap - but then Boston is expensive!

9.0

Zoe

Posted on: 10-25-2025

Clean, spacious room.

10.0

Diane

Posted on: 10-3-2025

The location was great. Rooms were comfortable. Majority of the staff were very nice and helpful.

They had gotten a new tv provider and the stations weren’t working g correctly. Sent a tech up and couldn’t figure it out. They were calling the provider but it never got fixed. Also, we asked the restaurant if we could get hot tea, and were told that they didn’t have hot water…the machine was broken. We thought that was bizarre because you can heat water in a microwave. Anyway, we gave up on that as well.

10.0

Nelson

Posted on: 9-8-2025

Location is absolutely perfect to know the city. We didn't use our car at all during our stay.

9.0

Christopher

Posted on: 8-15-2025

Helpful and friendly staff. Good restaurant menu. Good location for downtown Boston and transport system.

Plug in bathroom sink did not work properly. Reported this issue but it had not been fixed before our departure.

Showing 1-10 of 42 reviews

Top Amenities:

Free Internet AccessHealth ServicesRestaurantFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are not allowed.

Important Info:

Guests must be 21 years or older to check in. Please note that additional charges apply for package handling and storage.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 525.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Restaurant
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities

Amenities & Services

Daily disinfection
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Non-smoking property
Restaurant(s)
Wheelchair accessible

location

Doubletree By Hilton Hotel Boston - Downtown

821 Washington Street, Boston, MA

Top Hotel Destinations

$338
per night