Hotel Regina

The location was great, and of atmosphere was really cool.

The staff had poor communication, they were not accommodating to my changed plans, and often got my booking inclusions wrong. They weren't friendly and seemed annoyed of me.

Staff and food and view

AC unit was very loud and made weird noises that woke me up

Friendly staff.

We loved the location and the staff were friendly. We had a slight hiccup on arrival as i had booked a Superior Room and they gave us a Standard Room but they sorted it out and we had a lovely room. And when we left they gave us a cake as it was my boyfriend’s birthday.

It was quite warm with the heating on and we couldn’t work out how to turn it down but we just opened a window.

Great location: near public transportation and within walking distance of the inner city. Breakfast was tasty (the food options are okay but not very impressive). The room and bed are very comfortable and spacious. The view from the room is brilliant (see picture)

Lovely hotel in a great location - very walkable to the old town and near a transport hub. Very quiet with comfortable bed. The room is fairly small but perfectly adequate - much as you would expect for an older hotel. A place full of history. Good breakfast.

A beautiful building decorated with period furniture well located for exploring ringstrasse

Room 511 had no views. Overlooking fire escape and other rooms. Other party members had lovely views over church and square. Room 515.

The style, location, food, service were all amazing. The employees were all friendly, accommodating, and went above and beyond. When we were leaving we left a couple of adapters behind in the rooms and they came running out to the taxi just to hand them back to us.

Beautiful! Convenient to everything! Breakfast was lovely.

The staff was not friendly and welcoming! No greeting, very cold. Luckily the rest of Vienna was!!

Great locationBeautiful roomCity viewDelicious breakfast

Friendly staff

Toooooo old furniture … spilt A/C and not cold … insects in room … scary atmosphere

location clean restaurant stuff very good

receptionsome females receptionist very unhelpful and i can say route never smile with their face looks sadmale receptionist very helpful with smile in their face

We liked the breakfast. The location is perfect. However if you are travelling with kids try booking closer to Stephan Platz.The hotel is close to the metro station and is close to the Rathouse.

We booked and paid for 4 people but the room was for 2 people with added beds. This was VERY BAD! We could not move in the room.

breakfast was okay, 1st room bed was not good, too low and not comfortable mattress. Too thin. Location was best and the Hotel Building was beautiful.

The manager did not accommodate us for the 31st December night due to an error on our behalf we didn't book that day. They preferred that the room stayed empty as it did as no one paid the amount that they were requesting for that sole night, They preferred to be greedy and try their luck to earn more money instead of offering the room to us at a reasonable price considering we were staying in the hotel for a further 5 nights and we had another room also for our daughter and husband for the 6 nights too. We had to check out on New Years eve and then come back in on the 1st. The room was left un occupied as we saw it in bookng.com. They lost more as we chose to go out for the 31st Diner instead of also having that in the Hotel for 95euros each and it was 4 of us.

Excellent location. Walkable to almost all attractions. (15-20 minutes with of course sightseeing) Also super close to public transportation and good place for early bird coffee seekers.Facility, room... all clean. You can also breathe in the room. (This is important)

Nothing to complain really. Read some comments about breakfast but let's be honest. What should you expect? Eggs benedict and patatnik every morning?Breakfast is ok. More than enough to keep you on your feet until the next course. Coffee is real good.Staff makes things better here anyway.

Good restaurant and breakfast.Nice antique ambiance and decoration.

Stayed 4 nights and they could not fix the safe box that did not worked.The maid did not refilled the body lotion when emptied.The room had no view at all.

Disappointed that on New year's eve, restaurant and bar closed to guests because of a dinner dance being held.

As above..

Spacious rooms, nice breakfast.

Strange smell in the room. Hairs on the floor and in the bathroom.

The breakfast buffet was great and the room was clean.

The rooms were small.

Amazing location, welcoming staff, delicious breakfast, everything really!