Quality Inn & Suites Downtown Windsor

The staff was super helpful and friendly.

A lot of street noise. Sirens throughout the night.

The breakfast selection was above average, with foods like sausage and eggs served hot.

There seemed to be a lot of emergency vehicles passing the hotel overnight with sirens blaring.

Walk in shower. Good parking. Included.

Location. Horrible! Next to a slum apartment building. Not safe! Nothing to walk to!

The kitchen staff and front desk staff were great and very nice. The manager that I spoke to about issues that happened was terrible and very uncooperative.

I checked in with another guest at 1am, we would be getting up at 9am. The fire alarm went off twice, false alarm both times. Paramedics showed up outside our door. When I asked for discount from manager, she argued with me and refused, horrible service.

The front desk clerk was great! He was kind, professional and helpful.

The hotel has many homeless/transient/drug using people surrounding it, including in the common outdoor area. I arrived; police were at the hotel front doors taking an incident report. All restaurant surrounding the hotel were boarded up. I felt unsafe.

Great location. Nice sized rooms.

Kids running wild all through the hotel. Slamming doors all day and night making it hard to sleep

Room was clean and breakfast was good.

There were non hotel guest casing cars in parking lot. As soon as I alerted front desk, they shooed them away.

We were able to walk to downtown features

They sold me a king suite only to find that the room was not available at time of checkin. This was very disappointing and I spent 25 minutes on the phone trying to sort it out but couldn¿t get an answer how this happened. No one called me back!

Location and cost. Coffee available 24/7. Customer Service.

Not the best breakfast. Crowded and noisy on the weekends.

The hotel is average. You get what you pay for. The best things I liked were: clean, it has breakfast, good price

Staff in general work very good. But if you are interacting with anyone of the staff, please yoi need to smile more, u r in the hospitality business. The only person who constantly was happy is the kitchen lady during breakfast.

Close to casino. Good prices. Nice rooms. Friendly staff

Neighborhood

Location and size of room. The bathroom was nice also. Staff was super nice!! The ladies at the breakfast ase beyond nice!!

All good.

Staff very friendly and helpful. The included breakfast was very good - hit the spot! Plenty of variety. Large fridge and microwave in the rooms - great for families! Bed and pillows very comfortable.

A little dated. The carpeting in the rooms absorb all odors, so the room smelled very musty - almost like stinky feet (sorry!). A little deodorizer or something to absorb the odors would probably help. We were in room 212 - maybe just this room stunk??

Staff very friendly. Room very clean.

Security deposit was $250. I travel for a living and stay in a LOT of hotels. I have never paid that much before. Usually $100. $250 was far to much to pay for a security deposit for this level of hotel

Staff and location.

My room face the main Street was noisy.

The staff and cleanliness.

The parking lot and particularly the breakfast were too bad.

Everything clean and fresh courteous staff

Very comfy bed, clean and nice hot breakfast.

Television. There was no guide so had to flip through every channel to find something to watch.

Breakfast was amazing

A tad outdated. Neighbourhood is not great but close to everything

Very close to the border and staff was wonderful!

Walls were incredibly thin. You can hear everything. EVERYTHING.