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About
The Groenendaal Hotel enjoys a privileged location, located just 9.3 miles from Zaventem airport and 8 minutes by train from the city center. Groenendaal train station is located directly opposite the hotel, providing optimal accessibility for travelers in transit or on business trips. This strategic location allows guests to take full advantage of their time between two flights or two business meetings, or even to enjoy a stay combining culture and nature. On site, our guests can also enjoy the El Socarate Restaurant for a quality culinary experience. In the immediate vicinity is also the Beauty GastroPub, offering a warm atmosphere. You have access to the rooms thanks to the codes, Hotel Groenendaal is a digital hotel.
17 Reviews
What Guests Say
- “The pictures online makes his place look inviting.”
- “The room was not cleaned, I had hairs in the bed inside. A lot of noise, people speaking like nobody was staying at the hotel and could…”
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Superior Double Room
- Bath or Shower
- Body soap
- Cleaning products
- Closet
1/4Luxe Room
1/4Standard Double Room
- Bath or Shower
- Body soap
- Cleaning products
- Closet
1/3Standard Room
- Garden view
- Nonsmoking
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What Guests Loved
Based on 17 reviews
Pros +
- The pictures online makes his place look inviting.
- Room design
- The room was not cleaned, I had hairs in the bed inside. A lot of noise, people speaking like nobody was staying at the hotel and could hear all the noises from the kitchen and restaurant. Also, the hot water came 30 minutes to come
Cons -
- My room was canceled 2 hours before check-in without any explanation. The hotel looked abandoned.
- We had booked a romantic night away from the kids at this supposedly "high-end" hotel — hoping for warmth, comfort, and relaxation. The result? A perfect immersion into the atmosphere of an alpine freezer.The room was freezing, with no proper heating whatsoever, and no solution offered. Apparently, we should have brought our own fireplace.After a few hours playing human ice cubes under the covers, we gave up: we left at 2 AM, completely frozen. Romantic? Perhaps... if you're a penguin.For this price, I expected a magical night. Instead, I got a survival training session.Avoid if you’re fond of your toes.
- First of all there is no reception or an office to help . Besides that, the music downstairs is too loud .. I couldn’t sleep until 4 am ( I would rather sleep in the street) . Last and most important thing there is no shower water as shown in the video below .. so imagine waking up after all this to take a bath and leave And you find no water .. worst hotel experience ever !
The pictures online makes his place look inviting.
My room was canceled 2 hours before check-in without any explanation. The hotel looked abandoned.
Room design
We had booked a romantic night away from the kids at this supposedly "high-end" hotel — hoping for warmth, comfort, and relaxation. The result? A perfect immersion into the atmosphere of an alpine freezer.The room was freezing, with no proper heating whatsoever, and no solution offered. Apparently, we should have brought our own fireplace.After a few hours playing human ice cubes under the covers, we gave up: we left at 2 AM, completely frozen. Romantic? Perhaps... if you're a penguin.For this price, I expected a magical night. Instead, I got a survival training session.Avoid if you’re fond of your toes.
The room was not cleaned, I had hairs in the bed inside. A lot of noise, people speaking like nobody was staying at the hotel and could hear all the noises from the kitchen and restaurant. Also, the hot water came 30 minutes to come
I really wanted to avoid writing a bad review but as I’ve been ghosted by the property regarding my refund, I guess I have no other choice. When I got to my room, the door was ajar and it had not been cleaned from the last guest. The bed was unmade and the bathroom was dirty. I genuinely felt unsafe in this hotel so I left. After contacting Booking.com, I received an email from the hotel letting them know about my experience and they assured me that Booking.com would refund the €400 I paid. Then the hotel ghosted me. It feels more like a hostel than a hotel.
Worst hotel experience
First of all there is no reception or an office to help . Besides that, the music downstairs is too loud .. I couldn’t sleep until 4 am ( I would rather sleep in the street) . Last and most important thing there is no shower water as shown in the video below .. so imagine waking up after all this to take a bath and leave And you find no water .. worst hotel experience ever !
The looked great. We were with 2 children and had rooms next to each other. This was great. Facilities in the chamber were nice (couch, water cooker, tv)
The shower of the main room looked great but was not nice to shower in. Also the shower gel was empty. The rooms were hot and we were not able to cool them down. Next to the hotel is a train station and a Irish pub. Not that much of a disturbance but still it makes noice.
Clean and comfortable
No tea and coffee (there was two sachets of green tea and 4 sachets or sugar) No description of how to access WiFi if there was WiFi. Like other reviews the noise from the kitchen travels up the stairs. Being next to the railway you can hear the trains as well.
The hotel room was very nice and had a very nice bathroom.The room is very spacious and luxurious decorated.Parking space is nearby and train station as well.
The beds are quite soft and resulted in some backspin.In the middle of the night a party started and this was quite a surprise.
Fine hotel, digital check in with a keybox, very handy when you want to stay for work and just be quick and practical. Everything was very nice. It has a bar and restaurant underneath, very handy to know for next time.
Nice roomLocation next to station Free parking
No reception, was a long delay to get to my room after I locked my key in(my fault!)Room was not made up for the 3 days I stayed there despite asking the staff in the restaurant to address.
Nice room, clean and well equipped, bed confortable.
Unfotunately I was there on friday night and the close by disco pub was incredibly noisy till 3 am. very hard to sleep.Wi-fi not working
Good
the bed was uncomfortable, there were no lightswitchs in the first corridor heading to the stairs or the second floor and the lights motion trigger didn't work, had to use my Handy light!
Nice room
Too much noise
Very nice and BIG rooms,
Very good
Amenities & Policies
Amenities
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 4:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Kindly note that our hotel is fully digitized, which means you will not find an on-site reception or staff dedicated to room reservations. Your access codes will be sent to you via email. No deposit will be charged, payment is due upon departure by the guest, directly at the hotel. Please note that the bar next door, 'Beauty Gastropub,' closes at 3 AM on Fridays and Saturdays, which may generate noise.
Location
Groenendaalsesteenweg 145, Hoeilaart
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