Doubletree by Hilton Hot Springs

The view , clean place, area by Lake Hampton.

Double Tree is known for offering cookies when you check in. The guy at the front desk was great! He overheard my kids talking about the cookies. He called someone and asked for fresh cookies since he out. Kitchen sent word that they refused make them.

Atmosphere, staffing, lake views, mountain view, location

They forced us to stay in a room that had exercise equipment in it. They were not very nice when we asked to move. There was zero counter space in the bathroom and I had to set up an ironing board in the living room to do my makeup.

Beds are HORRIBLY UNCOMFORTABLE and very low to the ground. Elevators are VERY slow and building leaked and smelled moldy after the storm.

Very comfortable, nice rooms. They look brand new. Overall, nice hotel on the water with outdoor chairs. Waffle House and arcade / bowling alley within walking distance.

Hotel employee at the front desk!!! He is THE BEST!!!

Hotel employee at the front desk when I checked in. Not Friendly at all. Stayed looking down at whatever paper he was working on the whole time he checked me in. I even made the comment "so friendly here"

Location and front desk staff are wonderful!

The cleaning staff start way too early. Perhaps its not their fault, they may of been told to start so early in the mornings making noises with the doors constantly being slammed. Saturday morning, they ran out of coffee and only had decaffienated ..

Location compared to fireworks show.

The bed spread was way to thin and they removed the bible from the night stand.

Comfortable beds, clean, and quite.

Clean, quiet with plenty of parking

Very modern and clean hotel. Right on the lake with a dock nextdoor.

The doors of the rooms SLAM every time someone allows them to close. The breakfast was not included and on the expensive side. Highly recommend "The Pancake Shop" by the bathhouses instead!

Cleanliness and comfort are important to means they met my needs. The staff was very nice and professional. Also the coffee was very good.

The guy at the counter changed our room to a handicapped accessible room and the shower was not what we liked.

The staff was amazing and the room was so nice! Everything was clean and comfortable.

Great location. Rooms cleaned daily. Views of Lake Hamilton.

Front desk folks top notch. Very nice setting on lakefront. Pool area seating and surrounding area a bonus.

Modern movement to non-tub rooms disappointing. Shower was very nice, but having a tub was a desire that just seems to be fading into the sunset.

The gentleman at the front desk was professional and welcoming. The Doubletree cookie is always a nice touch. Our room was quiet and had a lovely view.

The view from our window to the lake. It was BEAUTIFUL to see the sunrise and go down each evening. It was my 70th birthday and a very good weekend get-away. LOVED IT!

Although stated in "small print" the Non-Refundable Pet Fee amount [$125.00] should have been disclosed BEFORE we arrived with our pet! They do not go by size of animal but by weight. Luckily MisTee was under 15lbs!

The hotel was beautiful, clean, well equipped, and modern. I really appreciated the water and ice fountain in the lobby.