Sheraton Denver Downtown Hotel

Our room was not up to standards like AC not working 10 degrees warner than what it was set to and our refrigerator froze everything. Also not kid friendly, multiple times throughout our stay we were asked to take our kids elsewhere. Both behaved well.

It was great closed to everything. The only problem was the construction and the issues in downtown

I was able to walk to the restaurant and the play

The work out facility has a lot of equipment

The hotel is in process of updating the facility and construction is fine if service compensates. They miss on the details.

The rooftop pool. It was the one and only reason we booked this hotel. Too bad it wasn¿t disclosed to me that it was closed and I¿m now fighting to get our stay refunded.

The fact that it was not disclosed to me that the YEAR ROUND POOL was closed when we checked in. We were not even given the option to cancel use another hotel with a pool. They wouldn¿t even open the game room. My daughter¿s 18th birthday was ruined.

Location was perfect! The hotel splits between Court Place and we stayed in the Towers. We wanted to check in early and the employee accommodated us by offering us a Queen instead of a King in order to check in at 9am. Room service food was delicious!

We found a pair of women's underwear on the ironing board. Other than that, the hotel was clean, seemed recently renovated. Although our bathroom DID NOT have a vent for circulating air...Room 1540

We came into town for the Taylor Swift concert. The hotel was packed with people staying that night but they did a great job of addressing that large if a crowd.

The location and the staff-maintenance gentleman that came to fix the television and the staff in the restaurant.

The was a hole in the floor underneath the toilet where at least one roach ¿¿ came out from under. We slept with the lights on and I used the toilet in the pool area. The fees they charge you that you¿re supposed to use the very day you check in.

Great offerings; restaurant, gym, coffee shop were all top notch

It was a little too spread out and would have been better all located in one bldg

Quiet

I truly believe that this hotel is overpriced for what you get. The staff was not that helpful. My room was in the tower. No one communicated on how to get luggage over to the tower.

It was right up the street from good breakfast place. After my stay that's about the only good thing I have ti say

Yeah, I checked in late, paid ---$ for a king bed with a view of the city in a 4.5 star hotel with a pool....so I asked when I checked in at almost midnight if they could give me a decent room. This guy put me in a matchbox. Parking at hotel was 45$and a

Staff was helpful and very friendly. Nice rooms, great showers.

The bar closes too early.

Hotel bar was nice and lobby was cozy with fireplaces .

Great location!

Cost of parking Wallpaper coming off Stains on bathroom walls Horrible layout to get to our room. Front desk staff needs some assistance with learning how to deal with the public

location is perfect for downtown activities

the staff was tolerant at best, not very friendly. the barn door to the bathroom in our room was basically falling off the hanger and needed fixing, however i didn't call and say anything about this. and the vent in the bathroom was dirty

$150 non refundable pet fee was not noted in the listing. That¿s more than I paid for the room. The actual room was an entire building away from check in, which was extremely hard to navigate with a toddler and dog. The windows on the 19th floor opened

Location close to everything. Restaurant food at sports bar was very good.

Short staffed. Front desk phoning for services at times did not answer phone. Staff was nice when encountered. Parking at hotel too expensive parked elsewhere. No hot tub was disappointing.

Lobby is gorgeous

Exterior is old. We had plumbing issues.

I enjoyed the comfy beds and the gym

The ghetto drunk guest

The view from the room was beautiful. The beds were very comfortable. The on-site gym was great. Starbucks on site was convenient. Also the Buffay at breakfast was very good.

The check in process was inconvenient, confusing and complicated. The parking was dangerous and /or expensive as well as a hassle and very complicated. Check out was not until 11 I believe and The maid knocked on my door at 9:30 am. Not impressed.

The hotel is beautiful and a short walk from 16th Street walking mall and Union Station. When I checked in I was upgraded to an executive suite which was an amazing room! I spent several hours by the pool and it was incredible!