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2 Star Hotel
Had some bight lights at the window
The rooms looked like they were recently remodeled looked really good
The manager and the front desk lady where so nice and welcoming
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2 Star Hotel
Hospitllay,the Front Guest and everyone was nice
Friendly staff and good location
Location
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2 Star Hotel
staff
Price of room and right off the highway
Checking out.
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2+ Star Hotel
Nothing
Maybe the roaches or the fact they called to cops on us, trespassed us and refused a refund after they gave us disrespect after asking for help because another resident was harassing us one staff also tried to physically assault us
Clean, not beat down, everything worked WELL, safe & good vibe in neighborhood, QUIET
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2+ Star Hotel
the bed was very comfortable
Very clean, quiet, staff very helpful and nice.
Very clean. Adjacent restaurant was great.
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2+ Star Hotel
No carts to carry stuff in no ice machine no drink machines.no dressers to store clothes and I saw a cockroach
The staff extremely friendly and helpful.
Location
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2+ Star Hotel
The Tru brand is consistent
Looks great and fun.
It's the TRU franchise. Every TRU hotel is the same which I like.
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2 Star Hotel
Location
Location n it was clean n bed great
I do not like this hotel, towels were dirty, mosquitos inside the room and bugs..it's disgusting.
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2 Star Hotel
Location
No breakfast
floors we disgusting, handprints on the walls, hair was left in the sink from previous people. Other hotel attendees spent the night being very loud and obnoxious waking me up multiple times throughout the night. The vibe was was very creepy and uncomfort
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3 Star Hotel
We liked everything.
clean
Staff was wonderful, friendly & helpful, even recommended a restaurant that was great & just the cuisine we asked about. We enjoyed our stay & will return at a future date.
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2+ Star Hotel
Amenities
Beds are comfortable
Comfy rooms
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3 Star Hotel
The above
Far enough from the highway, fairly quiet. Room was very clean, plenty of everything. The staff was very friendly and professional and went out if their way to ensure I had what I needed.
The rooms are super large,and the curtian to kinda divide the rooms was also super nice.
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2+ Star Hotel
Clean, great staff
Convenience to route 81
The staff: I arrived late due to a traffic accident on 81. The man at the desk was very friendly and efficient. The lady that was facilitating the breakfast was wonderful. She always smiled, and kept everything stocked and very clean.
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2 Star Hotel
There were spots on the wall that should have been cleaned. The tub drained slowly. There were ants
Not much
WiFi had no signal, could not use at all. Tv guide did not work. Toilet was clogged when we arrived and they made us come to desk to get a plunger to clear it ourselves.
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2 Star Hotel
The updated bathroom.
Staff friendly.
Room was clean bathroom clean and remodeled
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3 Star Hotel
staff very friendly and the room was clean
Great staff, clean and everything worked.
I did not like the location. It was too difficult to leave the hotel and get to Foxcroft Avenue because of traffic. I will not stay here again. I had to turn around on the highway to get to where I needed. There is more but ran out of space.
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2+ Star Hotel
The staff at the desk
Good price, good breakfast
Got into my preferred room, it was very clean. Staff was helpful. Very good stay. Favorite place to stay in Martinsburg. Lots of places within a short walk from the hotel.
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1 Star Hotel
The bed was so comfortable that I didn?t want to leave in the morning!
The bathroom?s cleanliness and modern touch showed the care taken to maintain high standards.
The quietness of the hotel was remarkable, creating a perfect retreat. The bed?s comfort made every night feel like a dream, and I can?t wait to return.
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2+ Star Hotel
The staff were wonderful. Every attempt was made to make you feel welcome. The staff at the front desk, the shuttle driver and sweet woman at the breakfast buffet were so kind. They couldn?t hire nicer people! The shuttle
Location & staff very helpful and friendly.
Breakfast, stafff,location
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2 Star Hotel
Absolutely nothing.
The price. It was very cheap
Hotel employee at the front desk is the best!
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3 Star Hotel
Shuttle to casino
It¿s nice
Location
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2+ Star Hotel
Hot tub
It was so close to the conference I was attending. Only a 10 minute drive!
There is not one thing I could say was best about our stay because everything was perfect! The staff were wonderful and helpful. The cold water and free cookies were a nice surprise! The room was clean and just the right size. The bed was so comfortable!
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3 Star Hotel
Cleanliness and location
Room was super clean.
Nothing stood out to me. Average stay, great coffee. Check in was a smooth process.
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3 Star Hotel
Everything that was listed above
Everything was great. Breakfast could have been a bit better but was fine..
Very clean Lady at the front desk was very nice
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