Waikiki Resort Hotel

In a good central location

You advertise ocean views and charge more for it, but this is not a beach front property and you shouldn't be charging more for a view that isn't there.

Lot of flexibility and great customer service

The late checkout price was too expensive

Good location

Rooms are not great at all. We even got a free upgrade and the room smelled like puke so had to change rooms. Sink is unusable.

Location

53 dollar resort fee. Gym was not good. Ac did not work well

Housekeeping was excellent. Even though It was an older hotel. It was clean. It was close to beach, shopping and restaurants.

The front desk staff was friendly.

The room was extremely dated and dingy. The carpet had musty smell and there was mold in the bathroom tile. Check in line was long and took about 40 minutes, but there were only 2 staffs working. The resort fee qas $54, but what resort??

Price & location

Ceiling leak near the room, small shower/bathroom

Location

Drain in tub slow. Thought we had king bed, had 2 fulls

The location was amazing being only 1 block from the beach. The breakfast was decent for a continental breakfast.

The bathtub had not been cleaned. There were 3 black hairs in the tub. Calling this a 3.5 star hotel is a bit of a stretch in my opinion. It was fine, but the furniture in the room was a little dated. I would ay this is more like 2-5 or 3 stars.

the location was everything and they had free activities all week which was great! we got to do beach yoga once day before the sunrise!

hmm it needs some updating, better lighting in rooms.

Clean, nice lobby, water refill station, having breakfast provided, breakfast staff were very responsive, nice staff overall, very clean hotel, great location

The breakfast could be improved. Maybe some cream cheese, peanut butter and healthy bread would be nice.

Location is close the the cheapest surf rental shop on Waikiki.

The additional resort tax that we didn?t expect. They said it was in our booking receipt but it wasn?t as we already paid another tax ($50) on it.

Location

Stuff (especially breakfast buffet serving stuff) is not quite friendly No free parking and the parking space is limited Unexpected additional charges

Clean, friendly, conveniently located, and awesome cultural FREE activities!

Location and balcony

No bath tub in our room . I like combo shower tub

Location,free dvd, breakfast

Close to the beach and open lobby.

The complementary breakfast was somewhat disappointing.

Included: Morning breakfast, cresh fruits, Kona Coffee, etc....

Half Shower/Bath. Rediculus half the size of a normal tub/shower unit. Rooms need painted again. Staff was quite friendly and attentive though. View was decent

Close to beach, hotel was clean, all employees were very helpful and welcoming. They also had a box of chocolate covered macadamias as a birthday gift form me. Loved the sweet smell of the lobby.

LOCATION . Clean room. Very comfortable beds. Served our purpose. We were there to enjoy the Island not sit around in the room. Did enjoy the balcony. Had a partial ocean view.