Select Club At Sandos Playacar All Inclusive - Adults Only Area

all inclusive

got jumped by their security and headlocked.

The beach

Difficult to get face towels, rooms were outdated (vinyl wood like accents in the bathroom), must book reservations to the a la carte restaurants 2+ days in advance

The staff was very friendly and they were always cleaning. The place was spotless. The dinner in the restaurant was also very tasty. The best part about this resort is the amazing beach with crystal clear waters.

We could not get a dinner reservation, paddle boarding was supposed to be included but it wasn't, and we could hear the bar music blaring until past 12am.

We loved the nice beach, palm trees, shallow water, nice garden, evening programs, small animals in the garden, friendly people and the expert staff, (Gaby, Maria in the spa and Andy at the bike tour.) We liked the stuff at the beach breakfast place.

We requested quite room, but our room was noisy, restaurant AC was loud, and no balcony. We requested a new room, which was arranged next day, it was perfect for us. Internet works only on the balcony and common areas, not in the room, but we know this.

Great location and service. The beach is clean and beautiful. Many good and drink.

The only problem is that it can be somewhat hard to make a reservation to a restaurant if you pay for a regular room number. However, if you try multiple times and look for a reservation for one person only (regardless of the actual number) it will work.

Some of the stuff were nice.

Yes. It was NOT adults only. They have a pool reserved for adults but it¿s not respected. They don¿t have a restaurant or bar for adults only. Kids were in the bar and dance floor till closing. And it closes at midnight.

How friendly everyone was and the beautiful Beach view

The food was horrible, the internet wasn't good at all-couldn't keep a connection and it was spotty ,the phone wasn't working most of the time, Not all the amenities were open as advertised and the liquor was not top shelf and not a large selection at all

I liked how friendly everyone was. Waitstaff, bellboys, maintenance and drivers. The lady at the cupcake place could have been more friendly, but she was efficient. There were lots of food options at the buffet. And it¿s nice that it¿s on the beach!

I wish there was more availability in dinner reservations. We checked in Monday and was only given 2 restaurants to choose from to make dinner reservations for 2 nights of our 5 night stay. They have Asian, Mexican, French, Italian and another one.

Location, beach, grounds and entertainment are great.

Rooms smell musty. The A/C barely keeps up. Black mold in the shower. Very poorly maintained. Buffet is the only lunch option with bad service and food is not good. Those used to quality and picky eaters should avoid this hotel. Traveler beware!!!

The check-in & check-out process and staff friendliness were impeccable.

Pools

Everything else

Beach was perfect

Excellent Customer Service. Great entertainment

The location

Easy and convenient.

It’s getting old and is showing in the rooms. Shows should start by 8:00 pm. There should be restaurants or areas without kids. Also liquor quality is poor. My father fell over in your bamboo chair and cut himself bad. Our room faced a restaurant wall,

It was for a family wedding and we all enjoyed the week. The entertainment in the evening was great. Breakfast buffets were good. The beaches were fabulous. The alla cart restaurants were good if you were able to get a reservation. The Brazilan restaurant the meat was to over cooked maybe related to the late time we went.

The kids' pool where our grandchildren 3 and 4 years played was not safe for their age. Older children would push them aside. There should be a lifeguard monitoring the lineup for kids going on the slide so they don't push the smaller kids aside..

The hotel is located inside the huge gated community of Playacar (like other resorts nearby) but you can take a walk around the place and even go to Playa del Carmen for a night out (only 3km or a 10usd taxi away). The besch is perfect and the adults only areas are very calm

Wifi was not working on our room but could change rooms easily for our second night and all was ok

Pool was nice.

The food was awful, the drinks were awful, some of the staff was not friendly, communication during the hurricane was awful, impossible to book at any of the restaurants and had to eat at the buffet for a whole week. Did I mention the food and drinks are awful?

Nice beach with lots of loungers. Food was good. Bar/ Cafe in "The Meeting Point" had very good coffee and drinks. Staff was very nice and accommodating.

No swim up bar in the pool at the adults only section. Very long lineups to get a drink - had one or two bartenders and one bar for everyone a the pool. Loungers on beach were plastic and not cushioned. Room although clean, were very dated.

Adults only pool , is never overcrowded and there are plenty of shaded seating areas

The ala carte restaurants are unimpressive. Very limited menus , food quality mediocre. Might as well just go to buffet. Just to clarify, it’s not horrible, but it’s certainly nothing special.