Sheraton® Princess Kaiulani Waikiki Beach

Its clean, close to everything I was interested in seeing or doing. This is my 4th stay here and it is my favorite hotel on Oahu.

Gentleman at the tour info desk was very helpful as were the bell staff

The service at the breakfast restaurant very slow

Location, bottled cold water available anytime and the friendly staff.

Yes, our room only had 1 chair. The beds were too high and 3 of us are short. Consequently not for just sitting. We also missed a fridge and microwave.

Waikiki beach 8s right accross the street and the shopping and restraints are all around you. Great resort!

The central location

Broken elevators and wait times

Location and cleanliness.

Advertised to have a free airport shuttle and they don?t so had to pay for this transportation. Also two elevator not working out of four resulting in long wait times.

Very clean, AC worked well, staff very friendly.

Some elevators were not working and very crowded during check out and check in times.

The beat thing is the location and the staff

The cleaness, its very outdated, dirty and they charge for everything

The location is unbeatable. Although the king room has been sold out, the assistant helped me to find a quiet room with city view. Hotel has open area for dining, and water place for free refills, very convenient. Close to marketplace and beach.

Relative small renovated room.

Location

This hotel look like 1 star not a 4 star hotel , is to old and don¿t have any amenities to use like a 4 star hotel and they charge you 40 $ a day for using the amenities , don¿t spend your money on something what is not worth it

Finally, a hotel where you get something out of your daily resort fee other than free wifi. Daily activities are offered and things such as a free Go-Pro rental are included in the fee. There was live music in the evenings which was a nice touch.

It was a perfect 4-night stay. No complaints.

No elevator from parking garage to the lobby I had to take 5 long set of stairs to go to level 1 So inconvenient Won¿t recommend it to anyone my age group to stay here I was at Hilton Waikiki the nite before They are tooo good Vallet parking

I love the staff and the location of the hotel - across from the beach but in the heart of the Waikiki action. It has a great selection of activities that you can choose to be a part of, or you can relax by the pool and Splash Bar.

The location is the best we could've had.

We reserved a king size bed and they gave us a 2 single bedroom which was really uncomfortable. They said at check-in that they would move us as soon as something became available, but never did.

It is at great location to visit the beach, restaurants, and shops. The staff were nice and great. The hotel provided resort activities and a pool. My kids liked them.

The room was outdated. Shampoo/conditioner/show gel made our skin dried. We needed to buy our own ones to use. The pool is a bit small.

Center of everything

Cleaning they get the towels and changed the bed only no cleaning the floor sand still all over the bath room , I think the lady leanings take the place of someone absent on Wednesday or Thursday..

Location. Room was clean, spacious and comfy. Staff was friendly and attentive.

This location was great and it had a great feel. Lots of amenities, but didn't feel huge like some of the strip hotels. The hotel has exits directly onto the main strip. There was regularly live music in the lobby and the kids made leis. Will stay again!

The rooms were clean and well appointed, but small. We weren't in our room much since there was so much to do, but that would be my only complaint. Oh, and parking was an additional $45 per day on top of the $35 resort charge.

If you have a room that is high enough and faces the ocean you can see Waikiki Beach.

Staff is outstanding. I knew the room was average but the price reflects

Would be great if the pool was HEATED. A lot of people left the area bc it was so cold. Hotel might make money on food and drinks if guests stayed at the pool ¿¿