Hampton Inn By Hilton & Suites Washington, D.C. - Navy Yard

Location is amazing. Staff always friendly and kind. the room was large and what we needed.

Valet situation was messy / out of control. the bed was incredibly uncomfortable and loud. The air conditioner was also very loud and squealed.

Valet Parking. Friendly and courteous Front Desk staff members. Rooms were clean, comfortable and toiletries very handy.

Lighting was not the greatest in the room. But, in the bathroom it was great.

I loved the view from the aisles and all rooms facing the street and the river. Breakfast was good. Location was excellent.

Upon arrival, I was assigned room 411, which was dimly lit, furnished in an outdated style, and had a malfunctioning, noisy air conditioner, creating a rather depressing atmosphere. When I approached the receptionist to request a different room, he was unprofessional and unfriendly, making it seem like a significant inconvenience to accommodate my request. This interaction left me quite dissatisfied with my stay. However, the next morning, the day-shift receptionist was more helpful and arranged for me to move to a better room on a higher floor, which offered more natural light and a pleasant view. To elevate your hotel's excellence, it's imperative to employ receptionists who are polite, sensitive, and professional, avoiding any demeanor that suggests ownership or entitlement.

I loved the view from the aisles and all rooms facing the street and the river. Breakfast was good. Location was excellent.

Upon arrival, I was assigned room 411, which was dimly lit, furnished in an outdated style, and had a malfunctioning, noisy air conditioner, creating a rather depressing atmosphere. When I approached the receptionist to request a different room, he was unprofessional and unfriendly, making it seem like a significant inconvenience to accommodate my request. This interaction left me quite dissatisfied with my stay. However, the next morning, the day-shift receptionist was more helpful and arranged for me to move to a better room on a higher floor, which offered more natural light and a pleasant view. To elevate your hotel's excellence, it's imperative to employ receptionists who are polite, sensitive, and professional, avoiding any demeanor that suggests ownership or entitlement.

Great location and convenient

The staff were rude The breakfast was nasty .

The Staff helpful and friendly. Cleanness very good

Buffet area is too tight and one day there were no cheese or tea

Staff was the best. Located was excellent. Room was very clean. Bed was exceptionally comfortable.

Nothing

The location was fantastic

The air conditioning unit made so much noise whe it turned on and off. At first I thought someone was breaking in to my room!

Amazing Room size, comfort and accommodations

Bathroom size - could have been bigger

Clean and nice room