Inn & Spa at Loretto

Location great. Staff pleasant and helpful

Room was fine but was not 5 star level. Bathroom dated and small. Overall functional but not breathtaking

Yes! The room was small with a (so called) balcony that was un-useable with a view oh A/C units and tent tops. The tub only drained when we manually pulled the drain plug and took about 10 minutes to drain. The A/C went out at mid-night the last day!

The pool and area was Amazing. So clean and beautiful. Staff everywhere maintaining it. The staff in all of the hotel were wonderful. It's a beautiful hotel. The restaurant is fabulous,also.

Our room only had one chair in it. One of us had to sit on the bed when we were in the room

The location is perfect. The ambiance of the hotel is very nice. The beds were extremely comfortable and the room felt "relatively" clean.

We were here for New Year¿s Eve celebration, so the location was great and luminaries were exceptionally beautiful. The room was clean and pretty.

No breakfast. Only one person checking people in, so we had a long wait in line. Bed was soft. No microwave in room. Coffee and hot water were not available all day. Expensive.

It was beautifully set. It had just snowed in Santa Fe so it could not have been prettier. The rooms are great size and the bathrooms are very nice.

It was not a dislike, just a safety issue in the bathtub. It would be great to have a bar to hold onto or a nonslip bathmat.

The bar is the best part of the hotel, however some of the staff was not so great.

We found bugs crawling in our room on the ceiling. Wifi service was out for most of the stay. Bartender and server in bar were not friendly.

Staff, history, convenient location, comfortable bed.

Closet located in bathroom, no dresser drawers, difficult to stay organized. Lived out of suitcases for 5 nights, used chairs to store clothing. Bathroom no counter space, no storage used toilet seat to hold toiletry bag when getting ready.

(Front Desk), (Lounge), (Bell)

The location and staff are helpful The only thing I wish they can provide is microwave availability for customers.

Location, on site restaurant and bar.

Expected more for the price paid for night; better view, larger room, or more Armenian general.

Friendly staff, amazing spa, very quiet and relaxing, comfortable rooms, overall it is one of the best hotels I have been to.

Restaurant in the hotel had very limited selections.

Oct 30 was My husband’s birthday and I told front desk and they arranged a dessert plate with candle on return to our room that evening thanks

Food and shops were super expensive

Location, staff, bed and building design

Bathtub drain was slow. That it.

The room we had was at the end of the hall by the ice maker that kept us up with the noise it made

location to all the stores and churches.

The resort fee being charge daily. It should be just one standard fee for the days you stay there.

Location and staff

Would only extend check out by 1/2 hour we wanted one hour which would have better suited us.

Definitely the location. Walk everywhere. And the relaxed vibe. And that they except pets, we were able to bring our small dog with us. A very friendly hotel.

The rooms are a bit tired. And very dark. Deep red paint on the walls really absorb all the light. But we still enjoyed our stay here.

Location

Spa prices were too high. Plus the resort fee of $30 we felt double dipped.

Location Living Room Atmosphere