Impérial Palace

Beautiful setting on Lake Annecy. Staff was extremely helpful. Easy transporting into town.

This hotel is incredibly beautiful. The service is top of the line. The. staff was very helpful and courteous. The spa was amazing. The food/restaurants outstanding. Only good thing to say about this place

Nice decor and great location

Service in the restaurant needs improvement

The location is ok - around €20 in Uber to the centre. You have a casino and spa and restaurants all under 1 roof for bad weather, but still suggest you eat elsewhere as food is ok.

Very dated, standard rooms extremely small for the price paid. Room service breakfast average and not much choice also for the price paid. Restaurant/bar area very dated felt almost retirement home like. Maybe 20 years ago it was modern and cool but it needs a serious update. Spa facilities small and overcrowded, treatments over priced. More like a good 3* hotel than 4*.

The view was amazing and the suite was large and spacious

The gym was very small and the room service and restaurant services closed very early and were limited in choices and very expensive.

We knew it was a quality establishment and room and facilities matched our expectations. But the staff were tremendous throughout at the desk, concierge desk, restaurant and room staff. There were a number of touches such as complimentary bottles of water, fruit juice and chocolates and just an overall friendliness and willingness to help.

Nothing- everything was perfect.

The decor, room, spa, location all great

One of the waitresses was very poor, definitely needs some extra training

room was small but very nice, view of the town, we were high up.

Extraordinary location, historic hotel, lovely spa.

The decor is a little dated and the prices a little inflated.

The location in front of the lake it was amazing, the palace it self is huge and incredible, the staff was helpful the room was big (I paid more to get the balacony room)

They didn’t upgrade me for free, i paid and no one make the room ready for me as it was my honeymoon and i write it in the booking.

Exceptional service from the staff and the room was beautiful, the bed very comfortable. We had dinner in one of the restaurants for 31 Dec, the food was just delicious and the albienxe really festive.

Super location, friendly staff, clean premises, quiet, great views.

No kids menu

Excellent hotel, beautiful rooms with lovely views of the lake. Very nice service/ staff. Good breakfast.

Would've liked to have the rooms sooner. Check-in at 4pm is a bit late.

Staff amazing, food great, bar friendly.

Some areas need a face lift.

location

food secure personnel clean

nice , clean & worth to stay

little far from center

Great locationNice staff, always happy to help Bottles of water provided every day as well as sweetsWe did not have any meal

You have to book the SPA for a specific slot (one hour). We booked ours from 5.45 to 6.45 on a Saturday evening. As much as we can understand it might be the busiest time of the day, I counted more than 30 people in it, and it’s small. We did not stay for long; the pool is small and there was no chance of finding a spot in the sauna. What a pity! I thought having to book a spot would garantee space.

Beautiful location, friendly staff, lovely spa.

Location ,eleganza ,pulizia

Garage , parcheggio

The building from the outside, the view

The reception/ the restaurant