Mangoes Resort

The convenient location, the private pool of the room, the island massage available and the something more option of breakfast.

The open access to the private pool with no privacy screen between the two rooms and that the hot water only ran for a bit and then it turned cold again.

The grounds were beautiful, the rooms were good, and we really liked our private pool.

The property was in need of some TLC- examples rotten wood on the pool deck, missing tiles in the pools, a door that wouldn’t close in our room.

Comfortable beds and friendly staff. Full service restaurant with good selection of foods.

Shows signs of wear, but that is consistent with most things in Vanuatu.

clean, good location, nice rooms, nice staff. has a few pools as well to swim in. very good condition resort. the beds were extremely nice to sleep in.

it was a bit more on the pricey end

On arrival, I was welcomed with ice tea, which was so refreshing in the humid heat! The staff were very welcoming and friendly, and did their utmost to make sure my needs were met during my short stay. They shared helpful tips and local excursions I could book. The food in the restaurant was beautifully presented and tasted delicious. My bungalow had an amazing view, and the private pool is a must do! I had a great time there and would definitely return.

Maybe an upgrade is due in the near future as it looks a little outdated but otherwise for the price, it's a great place to stay.

A hand full of very helpful and lovely staff membersThe chef and Thomas always greeted us with a smile.

We booked an apartment with private pool, the pool was missing 5-6 tiles and along the back of the pool had a bad smell.The mangoes app we were told to download wasn’t much help. The prices for drinks via the app did not match the menus in the restaurant. Costs for food and drink changed throughout our stay.The option to call the restaurant via app did not work at all so room service was non existent (which no one told us about we were told on arrival by receptionist to use the app)Besides the chef, Thomas and 1 of 2 waitresses, the rest of the staff weren’t very friendly. When we first arrived the customer service was very up and down and some of the staff members would just stare. Not even a smile. This did change after a few nights there.Prices of taxi fares booked through mangoes are also extremely overpriced but we found inconsistencies in taxi fares all over the island.

I had 3 pools which was great, although we only found the 3rd one on the last day! The room was very spacious and comfortable. Had dinner and breakfast in the restaurant, both were very good.

They didn't make up the room on one of the days and the shower was cold one morning. It was a bit far to walk anywhere.

Fantastic hotel, with three awesome pools, stunning views of the lagoon. Very friendly and helpful staff. Big spacious room and lovely bathroom -fans and air-con, depending on preference. High quality free Wi-Fi.

Need new doors, hard to fit into (with only half door opening - can open other side but a pain). Still need to pay extra for breakfast (only covers a light breakfast). While can get taxi's, without own transportation, getting buses is a bit more problematic in this location - not much in walking distance.

We only stayed for 1 night, but it was truly special. From the moment we arrived the staff was very kind and attentive. I want to especially give my regards to Chichi and the chef Tacu, who made our night extra special with the Trust the Chef Dinner for our anniversary. Our only concern is that we couldn’t stay longer. I highly recommend this resort for your stay in Vanuatu.

We stayed in a Garden View Pool Apartment. The room was huge and had a kitchen that we used to cook breakfast and dinner. The gym wasn't big but it got the job done. There were plenty of lounges to lay on by any of the many pools. The massages were incredible! Definitely get one while staying here.

The "private" pool was a huge let down as it's visible to anyone walking by. It's honestly very silly. The hotel was a ghost town - we barely saw any other guests. The staff were not very helpful & the manager was fairly rude most of the time. It was very awkward. The room had ants and bugs (but I guess that's to be expected in a tropical location). The location isn't near anything really within walking distance (except there's a grocery store a 20 min walk away).

The restaurant on site is absolutely amazing - one of the best places I ate on the island - I actually came back after check out to eat again, Until I left I also didn't realise how fairly priced it was.There is a lovely relaxed vibe and really lovely views from the lagoon view rooms. Its very quiet and you can hear nature and theres lots of little birds that come around the property. There was a lot of rain in the evenings but the sound was really nice.The staff looked after my bags and gave me lots of advice. All of the staff made me feel very welcome and compared to other resorts I stayed at they were among the most friendly, kind, knowledgable and helpfulEach room has its own wifi router (so as long as the island has internet you have internet)

There was a new air conditioner installed but no yet operational - however the fans in the room were really efficient and quiet.

It was very beautiful and Adults only.

It’s becoming run down and they charge you for air conditioning which makes you feel very cheated as Vanuatu has a very hot climate and air conditioning should be a standard for travellers. Also the amount of breakfast food was very stingy. Not sure if that is due to food shortages from the earthquake but it would have been nice if this was explained.

It is always quiet and a peaceful getaway from home. The food was great as always.

The aircon was not working in the room we were in so we had to be moved. Got a slightly bigger room with a bigger pool.

Very well maintained property, very few signs of age showing, grounds were very well kept. Food at the restaurant was delicious and the value of the food was worth the higher price tag. Room was fairly comfortable and well equipped minus a hairdryer. Fast WiFi (good enough for zoom calls)HOWEVER (check negatives section)

So I get into the room, sweating like a pig, only to be told that if I want the AC on, it’s an extra 1,500 Vatu per night. I’ve literally never had that before. Who in their right mind thinks that this is justifiable?Secondly, their “breakfast” includes only “light” options (müseli, toast or a fruit salad). They also included “juice and tea or coffee” according to the menu. For some reason though, I was charged an extra 450 vatu for a pot of tea on my last day. I was quite annoyed at this. If I had known this, I would just had the provided tea in my room. The 1,500 vatu charge for air conditioning is enough to keep me from returning. Never ever have I heard of this before.

The location and the landscaping! The multiple swimming pool.

The reception closes at five pm and opens at eight am. What if there’s an emergency.

Location with views of the Erakor Lagoon, room with a plunge pool, efficiency of the reservation staff, great service and hospiltality of Ni-Vanuatu staff, value for money.

A/C wasn't working.

Very friendly staff, ChiChi and Liden will do anything to help and point you in the right direction. Lovely garden setting, nice pools and relaxed atmosphere. Room was clean, spacious, private and quiet with a tropical feel.

The included breakfast range should be larger, very basic breakfast.

Lovely environment. gardens, pools etc.

The room when serviced was just a tidy. bed made and rubbish bin emptiec. There was no cleaning done. Dishes left on sink, dead fly left on sink basin etc.

Beautiful views! Very friendly staff, lovely pools, and great restaurant

We checked in early and received a free upgrade without realizing it! Staff & facilities were great!