
About
Omni Charlotte Hotel envelopes you in ultimate comfort with a signature touch of genuine North Carolina hospitality. This luxury hotel sparkles in the heart of Charlotte’s financial district and is 2.5 blocks from the Charlotte Convention Center and many of the city’s other cultural and entertainment highlights. From quesadillas to cocktails, smoothies to Starbucks, bagels to hearty breakfast buffets, for just about anything you crave there is a dining option right outside your door at Omni Charlotte Hotel.
Guest Rating
Very Good
Facilities
Cleanliness
Comfort
Value
Location
Satisfaction
Room Options
Club Premier Room 1 King Bed
453 sqft • 1 King
Room Details and Photos
Deluxe Room - 2 Queen Bed
377 sqft • 2 Queen
Room Details and Photos
sqft
Room Details and Photos
Studio Suite 1 King Bed
366 sqft • 1 Queen
Room Details and Photos
Omni Charlotte Hotel - All Inclusive Reviews Rating
Very Good
Review summary
The hotel is praised for its friendly, attentive staff and efficient check-in/out process, creating a welcoming and comfortable stay. Guests appreciated the spacious, clean rooms with comfortable beds and a pleasant ambiance, as well as the excellent location with convenient access to nearby stores and amenities. While parking is noted as expensive and somewhat confusing, overall the hotel offers a luxurious experience that many would recommend and choose to revisit.
Facilities
Cleanliness
Comfort
Value
Location
Satisfaction
Chivonne
•Posted on: 12-29-2025
My husband and I enjoy the lounging/bar area. Breakfast was excellent. Staff were nice and courteous. Unfortunately we couldn’t take advantage of the poolside because of winter season. Overall very pleasant stay.
Really nothing negative to say about the property. Omni Hotel has a superb reputation over the years of being outstanding! You can never go wrong booking a stay. The Omni is in the heart of Charlotte!
Taylor
•Posted on: 11-19-2025
Beautiful clean rooms- comfortable beds and linens
Nothing
Andre
•Posted on: 10-17-2025
The cleanliness of the room and the hotel. The layout of the room and the location of the hotel. The friendly and helpfulness of the staff.
I was supposed to get a city view that I didn't get. A couple of the amenities were down like the pool and the lounge area with the t v.
Victoria
•Posted on: 7-21-2025
the room was spacious and comfortablethe temperature was consistently comfortable - not frigid and not hotwe had lots of space - i could lay out my clothing and belongings without encroaching on the space of my travel companionthe staff were so nice - always said hello, did not seem harassed or overworked (which is an instant buzzkill when you are enjoying your stay)
it was a bit expensive to park, but i understand that is the way things are with such a central location
Steven
•Posted on: 7-2-2025
Staff were helpful and friendly.
The pool was closed and had been for a number of months, this should be made clear when booking. Booking.com please note.
Charles
•Posted on: 3-31-2025
I like how friendly and helpful the staff were. The rooms were amazing and very clean.
The walls are very thin and we can hear our neighbors.
Tiana
•Posted on: 3-24-2025
The location was great. Everything was within walking distance.
No microwaves in the rooms.
Georgia
•Posted on: 3-11-2025
The location was great,easy to get to many of the locations we wanted to see The staff was very helpful and friendly. The hotel was very clean and the decor was beautiful
Nothing
Cache
•Posted on: 2-19-2025
Staff was very helpful and efficient. Omni hotel is a beautiful one. A nice pleasant stay. Rooms are a good size. It is a prime location. 20 mins from the airport and everything in the area is walkable. Great location if want to be in the city for the weekend.
Nothing. My stay was great.
Kierra
•Posted on: 1-29-2025
Great location, clean, comfortable, beautiful hotel, great view of the city ! We loved that Omni added a special touch to our room to celebrate our engagement! We loved our robes and our cake! It was a very special stay for us! We also loved the access to Starbucks and seeing all the little shopping stores on the bottom floor! Very convenient! Didn’t have to leave the hotel for anything other than for the Lakers game! We loved that we were in walking distance of the Spectrum center! The Omni is just perfect for us!
The overnight valet cost. We enjoyed the valet but $60 just to park your car whenever you already paid close to $400 for the room is a little too much. However, not having to worry about finding a parking spot was nice, we just had a love/hate relationship with the cost of just parking a vehicle.
Showing 1-10 of 39 reviews
Top Amenities:
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Pets weighing less than 25 lbs are permitted for a nonrefundable fee. Please note guests must be at least 21 years of age to check in. Guests can opt out of housekeeping services.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Tue, Oct 21, 2025 until Fri, May 22, 2026
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Omni Charlotte Hotel
132 East Trade Street, Charlotte, NC
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