4 Star Hotel

Omni Charlotte Hotel

132 East Trade Street, Charlotte, NC - United States
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Omni Charlotte Hotel
1/89

About

Omni Charlotte Hotel envelopes you in ultimate comfort with a signature touch of genuine North Carolina hospitality. This luxury hotel sparkles in the heart of Charlotte’s financial district and is 2.5 blocks from the Charlotte Convention Center and many of the city’s other cultural and entertainment highlights. From quesadillas to cocktails, smoothies to Starbucks, bagels to hearty breakfast buffets, for just about anything you crave there is a dining option right outside your door at Omni Charlotte Hotel.

Guest Rating

8.6

Very Good

Based on 1,813 reviews

Facilities

8.7

Cleanliness

8.7

Comfort

8.7

Value

8.7

Location

9.6

Satisfaction

9.4
Show 495 Verified Reviews

Room Options

1/5

Club Premier Room 1 King Bed

453 sqft • 1 King

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/4

Deluxe Room - 2 Queen Bed

377 sqft • 2 Queen

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/3

sqft

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/2

Studio Suite 1 King Bed

366 sqft • 1 Queen

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

Omni Charlotte Hotel - All Inclusive Reviews Rating

8.6

Very Good

Based on 1,813 reviews

Review summary

The hotel is praised for its friendly, attentive staff and efficient check-in/out process, creating a welcoming and comfortable stay. Guests appreciated the spacious, clean rooms with comfortable beds and a pleasant ambiance, as well as the excellent location with convenient access to nearby stores and amenities. While parking is noted as expensive and somewhat confusing, overall the hotel offers a luxurious experience that many would recommend and choose to revisit.

Facilities

8.7

Cleanliness

8.7

Comfort

8.7

Value

8.7

Location

9.6

Satisfaction

9.4
All Reviews
Staff8.7/10
Facilities8.7/10
Cleanliness8.7/10
Comfort8.7/10
Value8.7/10
Location9.6/10
Parking8.8/10
Check-in8.3/10
Satisfaction9.4/10
8.0

Chivonne

Posted on: 12-29-2025

My husband and I enjoy the lounging/bar area. Breakfast was excellent. Staff were nice and courteous. Unfortunately we couldn’t take advantage of the poolside because of winter season. Overall very pleasant stay.

Really nothing negative to say about the property. Omni Hotel has a superb reputation over the years of being outstanding! You can never go wrong booking a stay. The Omni is in the heart of Charlotte!

9.0

Taylor

Posted on: 11-19-2025

Beautiful clean rooms- comfortable beds and linens

Nothing

7.0

Andre

Posted on: 10-17-2025

The cleanliness of the room and the hotel. The layout of the room and the location of the hotel. The friendly and helpfulness of the staff.

I was supposed to get a city view that I didn't get. A couple of the amenities were down like the pool and the lounge area with the t v.

10.0

Victoria

Posted on: 7-21-2025

the room was spacious and comfortablethe temperature was consistently comfortable - not frigid and not hotwe had lots of space - i could lay out my clothing and belongings without encroaching on the space of my travel companionthe staff were so nice - always said hello, did not seem harassed or overworked (which is an instant buzzkill when you are enjoying your stay)

it was a bit expensive to park, but i understand that is the way things are with such a central location

8.0

Steven

Posted on: 7-2-2025

Staff were helpful and friendly.

The pool was closed and had been for a number of months, this should be made clear when booking. Booking.com please note.

9.0

Charles

Posted on: 3-31-2025

I like how friendly and helpful the staff were. The rooms were amazing and very clean.

The walls are very thin and we can hear our neighbors.

10.0

Tiana

Posted on: 3-24-2025

The location was great. Everything was within walking distance.

No microwaves in the rooms.

10.0

Georgia

Posted on: 3-11-2025

The location was great,easy to get to many of the locations we wanted to see The staff was very helpful and friendly. The hotel was very clean and the decor was beautiful

Nothing

9.0

Cache

Posted on: 2-19-2025

Staff was very helpful and efficient. Omni hotel is a beautiful one. A nice pleasant stay. Rooms are a good size. It is a prime location. 20 mins from the airport and everything in the area is walkable. Great location if want to be in the city for the weekend.

Nothing. My stay was great.

10.0

Kierra

Posted on: 1-29-2025

Great location, clean, comfortable, beautiful hotel, great view of the city ! We loved that Omni added a special touch to our room to celebrate our engagement! We loved our robes and our cake! It was a very special stay for us! We also loved the access to Starbucks and seeing all the little shopping stores on the bottom floor! Very convenient! Didn’t have to leave the hotel for anything other than for the Lakers game! We loved that we were in walking distance of the Spectrum center! The Omni is just perfect for us!

The overnight valet cost. We enjoyed the valet but $60 just to park your car whenever you already paid close to $400 for the room is a little too much. However, not having to worry about finding a parking spot was nice, we just had a love/hate relationship with the cost of just parking a vehicle.

Showing 1-10 of 39 reviews

Top Amenities:

Swimming PoolRestaurantFitness CenterSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Pets weighing less than 25 lbs are permitted for a nonrefundable fee. Please note guests must be at least 21 years of age to check in. Guests can opt out of housekeeping services.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Tue, Oct 21, 2025 until Fri, May 22, 2026

Features & Amenities

Highlighted Amenities:

Swimming Pool
Restaurant
Fitness Center
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services

Facilities for disabled guests available
Family rooms
Fitness center
Kid-friendly dining
Non-smoking property
On-site accessible restaurants/lounges
Outdoor pool
Pets allowed (charges may apply)
Refrigerator
Restaurant(s)
Spa/sauna
Wheelchair accessible

location

Omni Charlotte Hotel

132 East Trade Street, Charlotte, NC

Top Hotel Destinations

$246
per night