5 Star Hotel

Alila Mayakoba by Hyatt

Carreterra Federal Chetumal-Puerto Juarez Km 298, Playa Del Carmen, - Mexico
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Alila Mayakoba by Hyatt
1/100

About

Prime Beachfront Location Alila Mayakoba by Hyatt in Playa del Carmen offers a private beach area and beachfront access. Guests enjoy stunning sea views and direct beachfront access. Exceptional Facilities The resort features a spa, swimming pool with a view, sauna, fitness center, sun terrace, and free bicycles. Additional amenities include a restaurant, bar, and free WiFi. Comfortable Accommodations Rooms offer air-conditioning, balconies, private bathrooms, and sea or garden views. Amenities include mini-bars, coffee machines, and free toiletries. Dining Experience The modern restaurant serves Mexican, seafood, local, and Latin American cuisines. Breakfast options include continental, American, buffet, and à la carte. Nearby Attractions Mayakoba Beach is just a few steps away, and Cozumel International Airport is 28 mi from the resort. Guests can enjoy yoga, fitness, and snorkeling activities.

Guest Rating

8.7

Very Good

Based on 192 reviews

Location Of Hotel

9.3

Hotel Cleanliness

9.3

Hotel Staff

8.7

Overall Quality

8.4
Show 9 Verified Reviews

Room Options

1/2

Beachfront Signature Studio with Plunge Pool

711 sqft • 1 King

Air conditioningBath or ShowerBody soapCloset

Room Details and Photos

1/6

2 Double Beds Ocean View

539 sqft • 2 Double

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/2

sqft

Air conditioningBalconyBath or ShowerBody soap

Room Details and Photos

Guest Rating

8.7

Very Good

Based on 192 reviews

Location Of Hotel

9.3

Hotel Cleanliness

9.3

Hotel Staff

8.7

Overall Quality

8.4

Pros +

  • Tranquil escape with super friendly staff, clean accommodations, and great food/beverage.
  • The staff is trained with the utmost respect and care for all guests. I am blown away by the hospitality. All the restaurants were delicious and catered to my very specific dietary restrictions! The beach was to die for- beach beds!!!
  • Service was exceptional.

Cons -

  • Restaurant options for dinner were a bit limited.
  • Wasn't clean and bugs were in the room.
  • A lot of kids running around, but that’s because it’s a family friendly hotel! Walls are thin so if you don’t get top floor sometimes you can hear running above you. We ended up changing rooms to a more quiet section and they were super understandin

Business Traveler (7)

Solo Traveler (14)

Traveling as Couple (98)

Family with Young Children (135)

Family with Teens (1)

Senior Traveler (3)

Group Traveler (10)

Total (181)

10.0

Verified Hotel Guest

Posted on: 12-24-2021

Tranquil escape with super friendly staff, clean accommodations, and great food/beverage.

Restaurant options for dinner were a bit limited.

1.0

Verified Hotel Guest

Posted on: 8-4-2021

Wasn't clean and bugs were in the room.

10.0

Verified Hotel Guest

Posted on: 2-1-2021

The staff is trained with the utmost respect and care for all guests. I am blown away by the hospitality. All the restaurants were delicious and catered to my very specific dietary restrictions! The beach was to die for- beach beds!!!

A lot of kids running around, but that’s because it’s a family friendly hotel! Walls are thin so if you don’t get top floor sometimes you can hear running above you. We ended up changing rooms to a more quiet section and they were super understandin

10.0

Verified Hotel Guest

Posted on: 12-29-2020

Service was exceptional.

Top Amenities:

BeachfrontFree Internet AccessFree ParkingSwimming PoolAirport ShuttleRestaurantFitness CenterSpaSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed upon request. Charges may apply.

Important Info:

In the event of an early departure, the property will charge you the full amount for your stay.

Features & Amenities

Highlighted Amenities:

Beachfront
Free Internet Access
Free Parking
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Spa
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services

Airport shuttle
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Private beach
Restaurant(s)
Spa services
Spa/sauna
Wheelchair accessible

Top Hotel Destinations

$421
per night