2.5-Star Hotel

Cascades Mountain Resort, Ascend Hotel Collection

201 Sugarloaf Road, Hendersonville, NC - United States
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Cascades Mountain Resort, Ascend Hotel Collection
1/19
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$106
per night

2.5-Star Hotel

Cascades Mountain Resort, Ascend Hotel Collection

201 Sugarloaf Road, Hendersonville, NC - United States
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolKitchen/KitchenetteRestaurantFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Rating

6.1

Pleasant

Based on 782 reviews

Location Of Hotel

7.9

Hotel Cleanliness

6.6

Hotel Staff

7.3

Overall Quality

6.1

Show 81 Verified Reviews

About

Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception assistance, including concierge service, to ensure guest satisfaction. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. The hotel also features a fireplace, providing a cozy ambience during cool evenings.Whether it's an extended stay or simply needing fresh attire, laundromat, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind.In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, a coffee or tea maker and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and towels within a few chosen chambers. Start your day stress-free at Cascades Mountain Resort, Ascend Hotel Collection as breakfast is made available for you on the premises.How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines. Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this establishment.Throughout the day, engage in the entertaining activities available at Cascades Mountain Resort, Ascend Hotel Collection. Unwind effortlessly each day by exploring the hot tub, conveniently situated within the hotel. Unwind by the pool at hotel and cherish a leisurely moment.Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 11:00

Important Info:

The bar is undergoing renovation and will be temporarily closed until further notice. br/ The fitness center is undergoing renovation and will be temporarily closed until further notice. br/ The restaurant is undergoing renovation and will be temporarily closed until further notice.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Kitchen/Kitchenette
Restaurant
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Microwave
Non-smoking property
Refrigerator
Restaurant(s)
Shared kitchen
Wheelchair accessible

Guest Rating

6.1

Pleasant

Based on 782 reviews

Location Of Hotel

7.9

Hotel Cleanliness

6.6

Hotel Staff

7.3

Overall Quality

6.1

Pros +

  • They had rindoor pool
  • Close to my job site
  • If there was a zero rating this hotel will get. I didn?t check in because the lobby was so stale and smelly. I didn?t stay one night.

Cons -

  • The one guy that wore glasses was very rude and disrespectful. He should be fired and be replaced with courteous respectful and just nicer.
  • Roaches no towels smoke detectors didnt work wires showing felt like prisoner couldn't look n walk round inside without being followed or
  • The ice cold showers when I get back are refreshing, but got old quick.

Top Quotes:

"Staff was very pleasant."

Business Traveler (49)

Solo Traveler (69)

Traveling as Couple (259)

Family with Young Children (475)

Family with Teens (8)

Senior Traveler (12)

Group Traveler (68)

1
4/10/2025
The one guy that wore glasses was very rude and disrespectful. He should be fired and be replaced with courteous respectful and just nicer.
2
4/1/2025
They had rindoor pool
Roaches no towels smoke detectors didnt work wires showing felt like prisoner couldn't look n walk round inside without being followed or
5
3/14/2025
Close to my job site
The ice cold showers when I get back are refreshing, but got old quick.
1
3/4/2025
If there was a zero rating this hotel will get. I didn?t check in because the lobby was so stale and smelly. I didn?t stay one night.
We walked into the lobby. It smelled old and closed up. The furniture was dirty. The lobby looked as if it had never been dusted. I asked for a refund but they refused. Mr. Patel owner: This was a beautiful hotel before you took over it. It is a dump now.

Room Options

2 Queen Beds, Suite, Nonsmoking

sqft • 2 Queen

Air conditioningAlarm clockCarpetingCloset

Room Details and Photos

1 King Bed, Nonsmoking

sqft • 1 King

Air conditioningAlarm clockCarpetingCloset

Room Details and Photos

Location

Cascades Mountain Resort, Ascend Hotel Collection

201 Sugarloaf Road, Hendersonville, NC