Omni La Mansion Del Rio

Clean. Staff very professional. They cared.

We loved everything.

The staff was excellent! The Four Seasons restaurant had great food and staff. Huge kudos to the restaurant manager

Parking is expensive but at least the valets were great.

Location

Smells like old casino false advertisement on room no toilet paper no room service

The location to the river walk was perfect. Enjoyed the pool as well.

The pillows

Location

They didn't vacuum the air vents and there were layers of dust in them. I notified the hotel staff and provided a picture. I feel the dusting needs to be improved.

Location

Housekeeping never cleaned our room. The rooms are really small. Shared balconies are awkward.

The fire alarm went off 3 separate times in the middle of the night. It was chaotic. Left the hotel extremely tired.

Bed was comfortable and room was quiet.

Room was fully interior, no opportunities for outside light unless you opened your window into the hallway. With that, the room had a nightstand light, a table light, and the bathroom light, so was very dark.

The location was great.

The room was very small. The closet was even smallerand when the bathroom door was closed, the closet could not be opened (the door knobs were so close together that it prohibited operation of the doors). The shower leaked so profusely. Ridiculous price

Very nice hotel at a great location on the Riverwalk.

Disappointed the room wasn't more luxurious for the price we paid. Room was not well supplied for four people. Had to ask for more towels, more wash cloths, more cups, more glasses, more coffee.

Very nice, clean and staff very friendly. Location is the Best.

The hotel is beautiful and historic which adds to the allure. The location is PERFECT for enjoying downtown San Antonio and the Riverwalk...

Location on the Riverwalk

Staff were very friendly. Location was perfect!

Friendly staff and great location!

That it was on the Riverwalk.

Long wait for valet.

The customer service is top notch! The valet guys are on point!

Atmosphere

Lovely room. Well located.

Breakfast cost $100 for two people, that’s crazy.

There was a mix up on reservation. I booked through Booking .com but when we checked in you guys had it for next day. We ended up getting a room but not the room with river view. Atleast we got a room. Hotel was full. Free flowers

Since we had a mix up in reservation. I had asked for a bottle of champagne and a charcuterie board in our room upon arrival. It didn’t happen but did come later. Was supposed to be a surprise for our anniversary.