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2 Star Hotel
It was clean
This hotel is putting in significant effort and resources on updating the rooms. Hotel employee at the front desk asked, ?how can we attract more clients like you?? Those are important details.
Staff were accomodating...
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2+ Star Hotel
The guy at the front desk was so nice and accommodating
Staff was nice
The room and overall service
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2+ Star Hotel
Yes it was loud as ever it was so loud I had to call up to the front desk he told me he would come up but it was still loud yelling n the hall way from 12:30 am til 6 am in the morning
It's clean
Staff were nice.
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2+ Star Hotel
everything I?ve enjoyed my stay soo far .?
None as a matter of fact
Staff was always friendly and helpful
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2+ Star Hotel
Nothing bathroom was dirty no shampoo soap floor was dirty n fridge was dirty
The Vending machine & pull up bar in the gym is the best things at this place.
good quality with very very good price
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2 Star Hotel
Budget friendly, quiet, had all the amenities I needed, and I like the Terra Green soaps, shampoo and hand cream right on the tub wall and the sink.
Location to event
The friendly staff
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3 Star Hotel
Location, staff, cleanliness, and it?s quiet most of the time.
Location, staffing, cleanliness, and it?s quiet most of the time.
Clean room.
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2+ Star Hotel
The staff was exceptionally accommodating, courteous, and professional.
The front desk person was new. It was only her 5th day and check on was wonky. She held it together and was very professional. She didn't waver in her kindness and calm. Even when we had another group come in behind us
Our room was clean and comfortable and had all the amenities listed.
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2+ Star Hotel
Price
Nothing really
Location, front desk. Cleanliness
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2 Star Hotel
Decent and clean
clean, quiet, and affordable
The roll in shower was convenient. The safety handles in the room gave me confidence to leave my mom while I work
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2+ Star Hotel
The customer service was great
Location
It was well run and the staff was excellent from top to bottom.
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2 Star Hotel
Nothing good about the hotel.
The size and affordability
I did not like a single thing about this place.
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3 Star Hotel
Lobby was wonderful and staff was great
Nothing
Nothing
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3 Star Hotel
The whole hotel was clean and staff was helpful
Friendly staff
Breakfast was subpar. Small rooms. Staff not too friendly. Hot chocolate was not restocked. Pool lights were not on half the time. Run down. Not worth the price.
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2 Star Hotel
The staff was SO accommodating! Whenever we had a question or a request, they were so friendly while answering or helping us. We would definitely stay here again if we're in the area. Oh, my wife would want me to mention that everything was so clean too.
The clerk at the desk was absolutely accommodating. I had a meeting in 10 minutes that I had to be in and he was very quick getting me into a room. I have traveled a lot and this hotel was the cleanest hotel that I have ever stayed in in 30 years.
The lady at the front desk went above and beyond to bring us extra pillows which we appreciated.
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2 Star Hotel
Close to Gs restaurant
Nothing, I checked out after being in the room for less than 5 minutes.
less expensive
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3 Star Hotel
The customer service of the day clerk.
Spa was not working, had to move rooms due to TV broken, hair dryer in new room not working fridge in new room was filthy. Requested a first floor room and told no problem only when I checked in and told I couldn?t have one, staff was friendly on check in
The pool water was so chlorinated, everyone was coughing, gagging and our eyes were burning. The front desk said the window that was opened (approx 5?) in the pool room was the only ventilation. The hot tub was cold. Room air filters were filthy
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3 Star Hotel
Kids knocking on hotel doors at 11pm and 12am. Room phone not operational. Desk clerk said, you should have called front desk. We explained that was not possible. We were told, next time walk down to front desk. Unsympathetic, bad service.
Location
Was breakfast till 11 went about 10:45 before leaving over also didn't know pool was out of service
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3 Star Hotel
Location/ cleanliness/ breakfast
Staff
Big clean rooms. Happy Hour. Staff. Breakfast. Security.
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3 Star Hotel
Everyone was so friendly! We arrived barely in time for happy hour, and they made sure we got our free food and three free drinks each. Breakfast was included and great, too.
Dinner included and super friendly staff
Cleanliness
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2+ Star Hotel
The room to sleep in
Location
The bugs dead on the floor. Bugs and spiders on the floor, dirty bed
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2+ Star Hotel
Room was close to entrance
Cleanliness and the amenities for a extended stay.
This motel was very clean. The room was spacious and the bed was comfortable.
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2 Star Hotel
Really nice & gives small dove soap lol not the cheap soap & they also don?t rush you to leave at 11:00am
Staff and location
Staff and location
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3 Star Hotel
Breakfast
everythang wuz all good
The hotel rooms smelled like smoke. The drains in the room were clogged so showering meant standing in a pool of water. There was mold in the bathroom. The hotel hot water went out so we had to move reservations.
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2 Star Hotel
Noisy children at 1 am. Visitors come and go at all hours of the night.
I didn't expect much for the price. I was surprised to see so many luxurious touches! And the bed and the bedding were outstanding. I will never stay anywhere else in Birch run again.
Cleanliness
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2+ Star Hotel
The staff! Professional, yet Friendly, and easy to get along with, always more than happy to assist in all our needs and requests quickly, and efficiently.The pool was SO much fun! Cracker Barrel was right next door, too! Overall, a really great stay!
Rooms never clean just nasty
Not clean, wasn?t notified there was construction, just overall not happy with our experience
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2+ Star Hotel
Peace
It was cheaper than other local hotels.
The staff was helpful in canceling my reservation
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2+ Star Hotel
Everything
Location, quiet, clean, nice and friendly staff
This was an unplanned emergency trip, it helped that the price was reasonable. Friendly helpful staff, clean rooms and grounds, felt safe, conveniently located to the business I needed to attend to
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2 Star Hotel
The easy access to the highway was helpful.
Leaving the filthy place no pool no hot tub towels were dirty in room no toilet paper in room staff was ignorant then they took my deposit never refunded it after they said they would
Low rate
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2+ Star Hotel
Nothing
Location
Nothing ended up leaving the roach infestation hotel
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