New York New York

It was my sister and I birthday and they gave us a gift basket as we lost our mom a year ago and sister 5 years ago

No we absolutely love New York New York

Location

Long long long wait at registration desk to check in. Should not have to pay for parking.

The entire place and location

Hotel employee was hard causing back and rib aches.Called desk @ 1am, “all rooms are the same”. I persisted so she offered a queen rollaway. Guy brought a twin rollaway for 2 of us. I called desk and they changed us to new room with 2 queens…they were fine

Convenient location to several attractions

No mini fridge, no microwave

Location

U get more service from 2star hotels! Room service said they charge $20 to bring 2 FORKS that we forgot to grab downstairs. Ice machine was out of service on our floor, guest services was no help. Had to go all the to 3rd flr for 5 days just to get ice.

Location and price

Room amenities such as facial tissue and mini fridge were missing. Restaurants were out of items by 5pm. Not enough staff at check-in. Unable to use app to check-in.

On the strip. Close to the freeway.

The resort fee they did not disclose, twenty dollars a day to park yourself. Bummer. Pool was only open till five p m. But still pay the resort fee?

Since we were going to a 2 night show at the MGM Park Theater the location was very close. Also, the Irish, Mexican and Italian restaurants were really good. And compared with other hotels I've stayed at the elevators were very quick.

Did not have the king bed room I booked, had to take 2 queen beds. Also, no bottled water, coffee maker, refrigerator, pool closed and still charge $45 a night resort fee.

Location. Atmosphere. Cleanliness

Did not have king room available

Coyote Ugly, Tub in room

Cigarette smoke

The hotel location was great. The staff were very nice and helpful

The cleanliness of the hotel was not what I expected. The carpet in the halways and bedrooms smell like wet mildew. need and musty smell. Definitely need cleaning often

Location, price, ease of check-in and check-out.

Main area/casino smelled smokey. We would have preferred a non-smoking casino/hotel.

Room was quiet and comfirtable

Long walk to elevator

The bed and the pillows

Some of the staff members were rude and impatient. I was injured at the time of the trip and couldn't see over the counter to talk to the girl at the desk and she was not being nice about it. Some of the other employees were nice

convenient location

It's the only hotel I have stayed in that had no free coffee available for its guests and no mini-bar in room. The noise level inside and outside the hotel was extreme and never stopped. Cost of drinks and food in the hotel was outrageous.

We upgraded the room via kiosk didn’t realize it would be as much as it was paid an extra $--- room was nicer but not worth $--- more.

Size of the hotel wasn't too big. Lots of interesting areas to visit and NYC atmosphere downstairs was so fun. Very close to MGM Grand, which was convenient.

Room was upgraded when we checked in, but there was no refrigerator in room and shower door was broken. Did not like that there was a door attached to the room next door in our room.

Clean, comfortable and a friendly staff.

Shower water pressure could have been better.

The security for getting up to the rooms was awesome. Only hotel guests could access the hotel room floors.

No refrigerator in the room. No microwave in the room. No coffee pot in the room.

Nice rooms, great location, and loved to self check in.

Extreme cigarette smell was to extreme, started getting severe allergies from it in just the first night, and I’m not allergic to cigarettes but my nose began running and throat irritated.