Hilton Denver City Center

The gym was fantastic. I like having Starbucks in the hotel. The location made it easy to walk everywhere we needed.

We wished the rooms would get cleaned earlier. The first night they came at 8pm and we had just come back from Pike's Peak. I wish there was a room safe. In a perfect world there also would've been a microwave.

The staff and the restaurant were great

The pull out couch matress was full of mold and blood. No hot water the first day, so no showers.

For the amount of money I paid. I expected a lot more. No parking onsite, wifi is not free, bathroom door didn't close all the way, elevators weren't all working so you had to wait forever, the room/windows were not sound proof enough and it was loud.

It was very clean

It’s a little ridiculous that I was paying over $--- night and the water bottles in were $3 per bottle!

Everything was beyond amazing and wonderful at this hotel, except.…

I left some expensive belongings in my room and knew exactly where I left them. I contacted the hotel about 4 hours after I left and they “mysteriously” disappeared. That doesn’t bode well with me if I can’t feel secure at a hotel.

Location

Internet was down. Relocated rooms and this did not fix the issue. Control over AC was not as expected.

Location and cleanliness.

The lack of TV channels was absolutely ridiculous. They had teams staying at the property who were playing in the NCAA Tournament and they couldn't WATCH THE TOURNAMENT because the hotel didn't offer those channels! Subpar bed.

location; able to check in a bit early.

not great restaurant in hotel or bar.

Staffing very professional, and friendly

The price to high for valet parking

The hotel is located well at 18th and California. They offered clarity on nearby parking options which was greatly appreciated.

The gym equipment is fairly worn out and in need of an upgrade. The room coffee machine was busted. Missing attention to details mean the star rating doesn't match up.

Very clean and had a great fitness room

No pool, which wasn?t made clear when checking out the hotel online

Customer service was outstanding

Parking prices were outragous. No in and outs increased the price of parking. If would've known the price of parking I would've chosen a different hotel.

location

i could not get the heat to go higher it was cold the front desk agent said i would get $25 my bill if i used the hotel's extra services, they did not tell me they also charged me $25 to use them-- I through I was getting a $25 discount on my food

Hidden fees . Why dont u include or tell guest about the $25 daily fee for some nonsense if you are eating at property or not?

Why on earth would you have hidden fees of $25 daily? Whether the guest wants to eat at property or not you still charge dem $25 per night? Makes no sense . Never returning to this hotel and will not even recommend anyone to.

location, staff

pretty expensive add on for staying in addition to price charged. room is a little small for 2 beds, one bed ends up really close to the wall

Location and overall cleanliness and staff attitude.

The fees, just the extra added hidden fees and costs. Parking, $25.00 fee for hotel?

Provided great amenities and staff were friendly.

Well, i guess i didnt understand the $25 per day deduction until my last day of stay which was pretty okay.

Great location, was able to leave my bags at the front desk since I arrived much earlier than check in time

Wish there was also a microwave available in room.

Location

Vents were dirty and gross, my allergies were very bad due to the fact the the air vents were full of dust.

There was a chair in the hotel room that had a very sharp piece of something in the cushion of the seat. Well it poked and cut my daughter's leg. And all we got was a sorry and a bandaid.