Drury Inn & Suites San Antonio Riverwalk

Location, price, amenities, evening reception, breakfast, clean, modern, comfortable

The opportunity

No lock on the bathroom,weather seals need to be updated and some one needs to clean the stair walls love your hotel and it will love you back!!!!

So many great things! Staff was super friendly, the key cards worked effortlessly, the pool and hot tub were great, kickback at 5:30 was super impressive in both food and drink, parking was not expensive for being downtown and the garage was clean.

Friendly staff, wonderful facilities, awesome location, the meals that they serve are incredible! Fitness options are excellent!

Not a thing

We loved the location. The hot breakfast and kick back in the evening are a definite plus. Grandparents traveling with a teen made the terrace suite a perfect size room.

Parking is tight..

The food and comfort

Refrigerator froze my contents and cause drinks to explode.

Dinner and drinks plus the location. Very clean hotel.

5:30 - 7:00 happy hour including 3 free alcoholic beverages per person with a meal. First night was chicken Alfredo with a salad and tomatoe soup. They also had nachos and hot dogs. Second night was taco Tuesday. They allowed me to take food to the room.

The paid parking is expected and jacks up the rate per day by $23. But not having to leave the room for breakfast and dinner is awesome.

checking out

yes, the dog on one side barking all night and the couple across the hall arguing all night. Front desk didn’t seem to care.

Location and staff

Carpet was old and had an odor. Every time I would get off the elevator to my floor the smell hits you in the face. No variety to breakfast. Everyday was the same thing.

Friendly staff, wonderful breakfast and evening food. Cleanest hotel lobby I have ever stayed.

Great location, free breakfast and dinner, plus drinks. Location on the river walk excellent.

Coffee bar only had BOLD coffee, I prefer middle grade, regular coffee. They also should use coffee creamer jars and not make you open four or five little plastic creamers.

Location and 2 meals a day.

The room smelled. The carpet desperately needs cleaning.

The customer service is excellent

The hotel carpets are dirt and the room has a bad smell, we always stay in the Drury cross street but this weekend my husband wants to stay there to see how was it

Breakfast

Safety. The security door from the river walk did not work half the time. Hobo easily walked in for breakfast. Strangers could easily access room floors because if the elevator?s non existent security. Weekend staff were informed and did nothing.

The location and the staff

The happy hour drinks tasted wrong - chemical-like? We didn?t want to complain since they were complimentary, but 2 out of 3 of our party couldn?t drink theirs.

Location to Riverwalk, friendly staff, evening food and drinks.

I was trying to book the other Drury hotel. Why would you have two with the same name on the same street.

The breakfast buffet should change daily.

Free breakfast and drinks and food in evening plus it was directly on riverwalk

Needed update on hall carpet

Location - on the river walk

Yes. Room got flooded by overflowing toilet. No one answered the front desk when I called for help. They were unable to get us into a different room at the same hotel and promised a refund but we never received it