5 Star Hotel

Royal Palms Resort and Spa, part of Hyatt

5200 East Camelback Road, Phoenix, AZ - United States
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Royal Palms Resort and Spa, part of Hyatt
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About

In an ideal location between the prestigious area of Biltmore and Scottsdale city center, the Royal Palms Resort & Spa , part of Hyatt is a beautiful hideaway resort. Set among citrus groves and exotic foliage and with the stunning backdrop of Camelback Mountain, this resort is a true oasis in the desert. This historical hotel has the feel of a Spanish villa – lush walled gardens, stone walkways, antique water fountains and delightful courtyards all add to the ambiance of the resort. Accommodations is of the highest standard with decor ranging from classic European to opulent contemporary. Each includes free Wi-Fi and a nightly turn-down service. The hotel is just 6.8 mi from Phenix Sky Harbor International Airport. The Royal Palms Resort & Spa is a proud member of the Historic Hotels of America, National Trust for Historic Preservation.

Guest Rating

8.8

Very Good

Based on 320 reviews

Cleanliness

9

Location

8.9

Satisfaction

8.3
Show 179 Verified Reviews

Room Options

1/6

Montavista Courtyard Villa

323 sqft • 1 Sofabed

Additional toiletAir conditioningBath or ShowerBlackout curtains

Room Details and Photos

1/5

2 Double Beds With Camelback View And Terrace

323 sqft • 2 Double

Additional toiletAir conditioningBath or ShowerBlackout curtains

Room Details and Photos

1/8

1 King Bed With Camelback View And Terrace

323 sqft • 1 King

Additional toiletAir conditioningBalconyBath or Shower

Room Details and Photos

1/4

Camelback View Spa Suite With Terrace

323 sqft • 1 King and 1 Sofabed

Additional toiletAir conditioningBalconyBath or Shower

Room Details and Photos

1/4

Junior King Suite

560 sqft • 1 King and 1 Queen

Air conditioningBath or ShowerClosetCoffee/tea machine

Room Details and Photos

Royal Palms Resort and Spa, part of Hyatt - All Inclusive Reviews Rating

8.8

Very Good

Based on 320 reviews

Review summary

The hotel receives high marks for its quiet, clean rooms and stunning architecture, reflecting a true 5-star experience. Guests praise the beautiful landscaping and excellent location, which is convenient to various attractions. Despite some concerns over high resort fees and expensive food options, the friendly staff and overall service quality contribute positively to the guest experience.

Cleanliness

9

Location

8.9

Satisfaction

8.3
All Reviews
Staff8.6/10
Cleanliness9/10
Location8.9/10
Parking9.4/10
Noise8.5/10
Satisfaction8.3/10
8.0

Jennifer

Posted on: 11-2-2023

Lovely. Location excellent

Shower dated. A few strange things- smaller mattress than bed. But overall it was nice.

7.0

Rachel

Posted on: 12-13-2022

Great location. Scenic backdrop. Exterior and courtyards of hotel beautiful and had a romantic feel. Staff was very pleasant. Free parking available or valet.

Stayed in a Jr. king suite. Interior of hotel needs a serious update. Very old looking, carpet unraveling and lots of stains. Walls dirty and scuffed. Rotted baseboards in some areas. Worst issue was the smell in our building in the hallways.

8.0

Verified

Posted on: 8-31-2022

The location is amazing. The old world charm. Grounds are beautiful. Looks like an old Tuscan village.

The pool was disappointing. It is very small with hardly any room around it. In Arizona, the pool at a resort is top priority, especially in August. Our stay was all about the pool and this one just doesn¿t cut it (for the price we paid)

9.0

Verified

Posted on: 10-30-2020

Location is beautiful. Property is quiet and well kept up.

I selected one of the higher end more expensive rooms. After walking the property and seeing the layout I realized that probably wasn't necessary, all the rooms appeared to be very similar in size and features. So I probably overpaid.

10.0

Verified

Posted on: 4-26-2019

Beautiful clean rooms

No

10.0

Jason

Posted on: 2-8-2017

Friendly service, received a glass of champagne at check in, and an escort to my room then to the bar to watch the super bowl. Great service, food, and location.

10.0

Verified

Posted on: 5-10-2016

Beautiful hotel with excellent staff

10.0

Cynthia

Posted on: 1-21-2016

Location is convenient to everything and the grounds are beautiful! Looking forward to going back in March when we can hopefully enjoy the pool and spa.

Rooms were very spacious and I loved the deep soaking tub but they could have used a little updating.

9.0

Carol

Posted on: 5-24-2015

Beautiful property. Lush, tropical, lovely grounds. Quiet and clean rooms. Luxurious bathroom with soaking tub.

Pool area a little small and crowded. Resort fee $30 and parking $20. seems a bit excessive ...staff really provides just average service.

6.0

Verified

Posted on: 3-5-2015

Great building and location. The architecture is stunning and definitely what you would expect from a 5 star hotel.

Service was lacking. For example, we missed breakfast by a few minutes, we asked for coffee and were told they were out of coffee! Cushions in patios not removed when it rained. At night, we had to sit on wet chairs or not use communal areas.

Showing 1-10 of 15 reviews

Top Amenities:

Free Internet AccessSwimming PoolRestaurantFitness CenterSpaSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed upon request. Charges may apply.

Important Info:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Only pets under 35 pounds are permitted at the hotel. Charges apply. Please contact the hotel for prices and details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services

Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Hot tub/Whirlpool
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Restaurant(s)
Spa services
Spa/sauna

location

Royal Palms Resort and Spa, part of Hyatt

5200 East Camelback Road, Phoenix, AZ

Top Hotel Destinations

$739
per night