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Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
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About
In an ideal location between the prestigious area of Biltmore and Scottsdale city center, the Royal Palms Resort & Spa , part of Hyatt is a beautiful hideaway resort. Set among citrus groves and exotic foliage and with the stunning backdrop of Camelback Mountain, this resort is a true oasis in the desert. This historical hotel has the feel of a Spanish villa – lush walled gardens, stone walkways, antique water fountains and delightful courtyards all add to the ambiance of the resort. Accommodations is of the highest standard with decor ranging from classic European to opulent contemporary. Each includes free Wi-Fi and a nightly turn-down service. The hotel is just 6.8 mi from Phenix Sky Harbor International Airport. The Royal Palms Resort & Spa is a proud member of the Historic Hotels of America, National Trust for Historic Preservation.
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed on request. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Only pets under 35 pounds are permitted at the hotel. Charges apply. Please contact the hotel for prices and details.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The room was clean and spacious. Restaurant/bar had great food and drink selection. Staff in all areas were friendly and helpful.
- The location is amazing. The old world charm. Grounds are beautiful. Looks like an old Tuscan village.
- Great location. Scenic backdrop. Exterior and courtyards of hotel beautiful and had a romantic feel. Staff was very pleasant. Free parking available or valet.
Cons -
- The pool was disappointing. It is very small with hardly any room around it. In Arizona, the pool at a resort is top priority, especially in August. Our stay was all about the pool and this one just doesn¿t cut it (for the price we paid)
- Stayed in a Jr. king suite. Interior of hotel needs a serious update. Very old looking, carpet unraveling and lots of stains. Walls dirty and scuffed. Rotted baseboards in some areas. Worst issue was the smell in our building in the hallways.
- Highly recommend!
Top Quotes:
"The staff was amazing. Extremely friendly and helpful."
Business Traveler (20)
Solo Traveler (20)
Traveling as Couple (143)
Family with Young Children (38)
Family with Teens (7)
Senior Traveler (4)
Group Traveler (13)
Room Options
Montavista Courtyard Villa
323 sqft • 1 King and 1 Queen
Room Details and Photos
2 Double Beds with Camelback View and Terrace
323 sqft • 2 Double
Room Details and Photos
1 King Bed with Camelback View and Terrace
323 sqft • 1 King
Room Details and Photos
Presidential Villa
1701 sqft • 1 King and 1 Sofabed
Room Details and Photos
Location
Royal Palms Resort and Spa, part of Hyatt
5200 East Camelback Road, Phoenix, AZ
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