Courtyard by Marriott San Antonio Medical Center

The proximity to the hospital was amazing.

The ac unit in the room blew cold but you couldn’t feel it more than a foot from the unit

Very clean

Would prefer a continental breakfast. Don’t care for the food prices and $6 bottles of water in the room.

Comfortable, clean rooms!

Pool outdoors and not heated...

we got told from the restaurant we had to pay our breakfast, but we ask front desk and we did had breakfast, but at the end we had to pay out of pocket our breakfast for 4 adults and 6 kids, also the second night the cleaning crew was vacuuming very loud

The staff members. Front desk, and the bar Both ladies were wonderful, and kind.

The room we had was 333, at the end of the hall, next to two doors labeled linen...The staff was using it early in the morning, and late at night. The opening and closing of the doors were very loud.

They had rooms with outside patios and seating. The courtyard had comfortable ample seating and the pool was top notch

Location was the best part of this hotel.

The bed wasn?t comfortable. There was hair on the back of the toilet so I was wondering what else wasn?t clean.

Clean. Room very good. Staff absolutely marvelous.

Check in and checkout were easy. I liked that the hotel had a restaurant and bar which made dinner easy. Parking was also very easy.

I did not like the layout of the room. The sofa had a weird ledge that stuck out the side. The bed was right next to it and I bumped my shin while walking around to the other side of the bed.

Nothing. Everything about it from the staff to the condition was disappointing at best and unacceptable in most cases.

We were asked to wait in unfinished construction while our room was prepared. Almost an hour passed and nothing. We checked back at the front desk and they said our requested room was still not ready. We saw our requested room was vacant. We were lied to.

I didn¿t like the room. The ad said it had a sofa bad and there wasn¿t any! We planned on using them!

Everything from the staff to the room! I arrived the staff that was on for that night was very rude! She was rushing me did not give me a receipt was told I was told I would be charge a hold of $20 for each room and was actually charged $220!

Location

Only had one chair and restaurant n bar closed at 10pm

This hotel needs to be renovated. Extremely old and for the price it’s charging is ridiculous when it’s old no upgrades smells old and has roaches highly disappointed. This hotel is not up to Marriott standards

My expectations were set low because of the bad reviews I had read prior to our arrival. We had no issues with staff or the room. It isn't as clean as other Marriott hotels I've been to but it isn't due to staff, the room just needs updates.

It is about a 18 to 20 min drive from everything. The room did require repairs but nothing too bad that I would fuss over.

Convenient location. Places to eat close by.

Some one walked into my room at 4am. My check in wasnt completed.

Location is quiet and relaxing. Beding is very comfortable.

AC unit was old and noisy and no vending machines by ice machine. A full service restaurant would be great.

Staff was friendly, room was clean and overall it was a good experience. No problems. Room was comfortable.

We were just there overnight but it was a good experience. I would recommend this hotel.

What I liked best was how fast check in was seems like 2min how nice ! And the staff was very helpful with the how to get to the transplant hospital! I would definitely stay again very nice clean room with a balcony!

If there was I would say a free breakfast but we left so early it didn't matter!

Very clean hotel, staff friendly

checking time @ 4:00 PM

Proximity to most restaurants, stores and entertainment.

Totally disappointed with the pool not being clean. The front desk blamed it on the weather but that was not an excuse as it was 5:30 pm when I took the kids to the pool. I had to tell them their was no way we would jump in with so much debris.