Akwesasne Mohawk Casino Resort and Players Inn Hotel

Clean and security was awesome

Toilet was too low. Not any safety bars

That its part of the casino.

We were extremely disappointed as we spent the weekend expecting to relax and enjoy the pool and hot tub only to find out it was closed. When we inquired as to if the pool was going to be opened they couldn't give us answer. Nowhere was it advertised.

The room was very clean & tasteful. .

I did not like the dining experience. I opted to eat at the ¿high end¿ restaurant & received sub par food. My rib eye was damn near paper thin & the garlic mashed potatoes were more like an instant mashed potatoes. It also didn¿t look very appetizing.

Mattress was a bit uncomfortable

Location

Didn't get the room I paid for. Paid for a king room and they gave me two queens

Comfy beds but not at all what I was told I was getting

Yes lots

Location, location and did I mention the convenience of the hotels location.

The attached restaurants and facilities stop serving at 11pm.

Had attached restaurants

No possibility of checking in early

It was crap

The people. Staff was terrible.

Wet clean and the bed was so comfortable

Staff room everything excellent, if your going to play you want to stay here. Warmer than walking to the other hotel?

Room

Hugely overpriced EVERYTHING!!!

Everything!

no breakfast available

well my family and i had a house fire and lost everything and we were not treated very well at all we actually got laughed at when we asked for help

Staff was mostly friendly

No free coffee offered no coffee maker in the room sheets on bed did not look cleaned

We thought we were in the casino. Was unable to change due to using booking

It is not in the CASINO

It was great being so close to the casino and waking up to a free and surprisingly excellent breakfast!

Had difficulty getting the hot tub to restart. It would be nice to have a larger gym and bigger hot tub.

Staff was mostly friendly

No free coffee offered no coffee maker in the room sheets on bed did not look cleaned

Breakfast

Hot reception area and very hot in elevator

The breakfast was good. Did not have huge variety when we went down. Everything seemed very fresh. Only “complaint” of breakfast was the garbage was over flowing and hard to toss the trash.

For the amount I paid. First off; the jacuzzi tub would not stay running with hot water. By the time it was done filling with JUST the hot water on; it definitely was not enjoyable as the water wasn’t even warm. After that fail I said well let’s use the actual tub in the shower. Same thing. The water would not stay hot. It will run hot then get cold. The panel on the jacuzzi wall kept falling down. The room keys…. I had to get 2 different sets of keys as the door would not recognize a key. At one point the employee had to let me in with there master key.