The Westin Los Angeles Airport

Bed, and peloton membership paid by hotel

The credit card machine was slow and erroneous.... Ran card 4 times

No microwave in room and our ice machine on our floor was broken. told them two different times it was broke and they never fixed.

nothing. front desk charged fees that i did not approve like destination fee

almost everything. hidden fees and $66 per night parking

Staff,where rude it is not a pet friendly place. We have a service dog and was refused service at the bar/ restaurant. The hotel is located in a area that is surrounded by homeless people, and not safe .

New extensive remodel looks good.

The parking is oddly situated to the hotel. Not a huge deal, but does not particularly make one feel 100% safe as walk from parking to the front of the hotel is on a short stretch of an alley like road.

Bed, bedding and pillows

Clean and convenient

The pillows were poor. The bar was poorly stocked. No coffee in the evening

Room clean but the shower not working well

Room is very small

location, courteous and professional staff.

room located on the 3rd floor. A bit too much activity going on with the gym, pool and proximity to the elevator. will select a different floor next time.

Customer service was phenomenal the quality of the hotel location and overall quality was top-notch

The parking fees are astronomical. It should be included as part of the room fee. It should be reduce significantly 65 or $85 a day is outlandish.

Location

There was no body wash in the shower! There were 2 shampoo and 1 conditioner dispenser. Didn't know til I was in the shower the morning of checkout

Location, Shuttle service, Cleanliness

Value for Money. Felt little expensive for this

They do have lots of EV charging stations

I hate the beds. Worse sleep on my life. Also I paid $20 for a toothbrush in the overpriced gift shot after the CVS self service machine took $40 from me without giving me the overpriced product- which the hotel couldn’t help with! Won’t be staying here

location to airport

parking rates

Clean, nice rooms. Excellent staff.

Not really

The rooms are cozy, clean and the beds are amazing. I loved staying here!

The atmosphere how nice the employees where

The lights where out Monday morning due to them fixing on something and I had to get ready in the dark

Very clean, restaurant and store on premises

location

Rooms seamed dated, front desk staff was not very friendly

The bed was comfortable

The heater had cold air coming out and I got sick. They lied and said that they was gonna move me to another room gave me a blanket. I would not stay there again.