Rixos Premium Seagate - Ultra All Inclusive

I liked hotel location and it's super friendly and helpful staff

Everything was perfect :- staff housekeeping-reception- restaurants staff everyone, clean everywhere, aqua and pools , food

The night show was extremely adultery , not suitable for families and not even suitable for our culture.

Support staff are very efficient

We could not receive any guest from outside the hotel. we went outside the gate to see our visitors because they said they were visitors. They could have asked them to come to the reception because this is a common area for everyone. This is not ONLY demeaning but very poor attitude and poor organizational behavior.

Big and beautiful territory

The stuff , the condition of rooms , except the guys who work and Greek and Japanese restaurants, other I didn’t have chance to visit

The resort is very beautiful, the pools are clean, and the staff are extremely polite and helpful. We stayed in a suite, which was very nice and comfortable overall.

The bathrooms are old. We have tried the regular rooms before and their standard is lower than the suites; the beds are old and the bathrooms are also outdated.

The rooms, service and the food.

Property has degraded from my first time i visited in 2022.Only turquoise staff was very professional

Room service was terrible and smellyEveryone wants tipOpen buffet main items are very poor and not worth moneyRoom furniture and facilities are very oldFloor is bumpyToilet has no outer door

The property is clean and very well maintained. The outlay is easy to navigate. It provided all the facilities needed for a memorable vacation.

We visited from New York and had an amazing stay! The hotel was spotless, staff were excellent, friendly and attentive, and food was delicious with a wide variety of fresh options to choose from. Special credit to lifeguard Nada who rescued my wife, her professionalism and quick action were outstanding. Thanks to Fathy who helped us even before arrival and prepared a birthday cake for my son. What stood out most was the level of care and hospitality. Every staff member I interacted with was attentive, professional, and genuinely friendly. It felt like they truly cared about making our stay enjoyable. Restaurants and bars are everywhere 24 hours, just grab what you like and go.I’d definitely visit again.

Staff are so friendly, kids club staff specially was so amazing Very nice buffet Activities and shows are suberb

the hotel was excellent.There are several restaurants: Brazilian, Turkish, French, Italian, a grill restaurant, and a main restaurant open 24/7. The pools are very large and comfortable.The rooms are spacious, very clean, and well maintained. The room’s location was excellent, right next to the pool, and close to the sea and the restaurants.At the beach, there’s a pathway that takes you into the water near the coral reefs. Of course, shuttle cars inside the hotel operate continuously—every two minutes there’s a car ready to take you wherever you want.The aqua park was fun with plenty of games, and a shuttle bus passes every five minutes (it’s about five minutes away).The treatment and service were beyond wonderful, and the staff were very kind—especially Fadi in restaurant , Abdel Rahman, Kerolos, Ahmed, Mohamed, Mino, Wissam at the Turkish restaurant, Nada at the beach, and Mai, the sea guide.

The pool was large and beautiful. Most areas of the pool were clean; however, in the main large pool, certain spots on the floor had some dirt, and greater attention to cleanliness is needed there.

Aqua park and its staff, beautiful people especially at Kida Area, Adel and Hady.

Has no arrangements or place for kids to play sports or gym for kids, that was a big downside.

Very nice hotel my kids and I enjoyed our vacation at rixos everything was great the pool the arena at night the aqua park the food and more

Worst experience everBad receptionOld roomBad food, I had diarrheaFeels like I've been scammed for no reasonStaff have a bad attitudeIt's good to be kid’s garden.

The hotel was excellent great variety of food, amazing aqua park, clean rooms, and very friendly staff.

The shuttle bus between the hotel and the beach. It added some inconvenience, especially when moving back and forth several times a day.

Everything

1- Lack of pools activity and music.2- all the staff were amazing in every area and helpful, except the reception bar staff. Poor service there and not once or twice.

We stayed at this hotel and had a truly wonderful experience. Everything was spotless, and the staff went above and beyond to make us feel welcome. The food, à la carte restaurants, and all the hotel services were simply excellent.After a terrible experience at Radamis, arriving here felt like a relief—we were so glad we made the switch. From now on, this will be our first choice for future stays.A special thank you to Ms. Huda for her exceptional hospitality and helpfulness throughout our stay; she truly made us feel at home. Highly recommended to anyone looking for quality service and a relaxing atmosphere.

The food was delicious and spectacular, you have a big diversity of food- Italian, Turkish, French, Brazilian and everything was perfect. Besides the main buffet restaurant was perfect. The staff were very welcoming and pleasant. We enjoyed every moment, and will be back for sure.

The hotel is located far from the old city. Everything else was perfect.

Every thing. The rooms, the restaurants, the pools, the beach, service, shuttles, the staff were very helpful specially with the elderly.

The spa was very expensive and. Also the reception once we arrived they didn't tell us that we needed to reserve all the restaurants 2 days in advance. We couldn't reserve later on because they were all fully booked.

Everything. The rooms, the restaurants , the staff, the shuttles, the pools, the beach, the shuttles.

The reception didn't tell us to reserve the restaurants two days in advance and the spa was very expensive.