3 Star Hotel
Sonesta ES Suites Chicago - Lombard
About
Located in Highland Hills and with United Center reachable within 19 miles, Chicago - Lombard has concierge services, non-smoking rooms, a restaurant, free WiFi throughout the property and a bar. This 3-star hotel offers a shared kitchen and room service. The hotel has an indoor pool and a 24-hour front desk. The hotel has a playground. Union Station is 21 miles from Chicago - Lombard, while Willis Tower is 21 miles from the property. Chicago O'Hare International Airport is 14 miles away.
Room Options
Studio Suite - King
463 sqft • 1 King
Room Details and Photos
Guest Rating
Good
Pros +
- There is nothing to like.
- No comment
- Leaving. We left a day early because of all the issues. They should fire that manager.
Cons -
- Do not stay here. It is no longer a hotel. They are converting to apartments. The rooms and grounds are in bad condition. The lobby is locked you have to call a number, no services, no security, smelled like weed. I was concerned for my safety.
- The office being closed on a holiday is insane
- The name of the hotel has changed as soon as I checked in the room door has been kicked in no one was in the office the office was closed even when I checked out the door had a gap in it which it had cold air coming thur from the inside you can see da
Top Quotes:
"An excellent value. I would return."
"Clean. Quiet. Well-appointed rooms."
"Great for business travel."
Verified
•Posted on: 1-3-2024
There is nothing to like.
Do not stay here. It is no longer a hotel. They are converting to apartments. The rooms and grounds are in bad condition. The lobby is locked you have to call a number, no services, no security, smelled like weed. I was concerned for my safety.
B
•Posted on: 1-3-2024
No comment
The office being closed on a holiday is insane
Andrew
•Posted on: 1-1-2024
The name of the hotel has changed as soon as I checked in the room door has been kicked in no one was in the office the office was closed even when I checked out the door had a gap in it which it had cold air coming thur from the inside you can see da
Stephen
•Posted on: 11-21-2023
Leaving. We left a day early because of all the issues. They should fire that manager.
The manager was very rude. She had an attitude and not very people friendly. We had a kid standing outside our room at 1am smoking weed and playing music on his phone. We left the next morning for breakfast and found a crack pipe. This was the worst.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Sonesta ES Suites Chicago - Lombard
2001 South Highland Avenue, Lombard, IL
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