New York Marriott At The Brooklyn Bridge

Very clean. Friendly helpful staff. Quiet

Clean room, friendly, helpful staff.

Minor inconvenience of the nightstand setup. Would?ve been nice to have a dedicated nightstand.

The bartender in the lobby treated us very unfairly and ignored us when we approached the bar embarrassing us in front of many people. No wifi , razor thin toilet paper

This hotel presented itself as a 5 star, and they did an excellent job. Kudos to the general manager.

Miscommunication with the front desk and the bell captain.

Welcoming lobby area; clean rooms; coffee service in lobby downstairs After being dumped from one room to another pleasant front desk clerk comped me for a full breakfast. It wasnt her fault. Admin person didnt offer any compensation

I was informed by phone that I might have to change rooms after I had been there2 days so hvac could be worked on. No one ever called again to tell me yes or no. I called to enquire as I was about to return and that person cavalierly said yes. Poor co

Great and helpful staff. Big room. Lyft credit.

The room was a bit dusty. Don't come here for the pool. It was closed one of the days we went to use it and when we did finally get to use it, it wasn't very clean.

Location, Staff, Cleanliness, TV

The location is perfect in downtown Brooklyn. You are near shopping and food but away from the hustle and bustle of the city. The hotel Is clean with a very nice decor. Rooms were clean and tidy with plenty of towels.

We had a total of 4 rooms. On check in we were given only one brochure about $25 hotel credits. The News did not travel across our 3 rooms and we lost at minimum $75 in food and beverages!!

Size of room was good

The lighting in the bathroom was very poor, and it was a challenge to see to apply makeup etc. Additionally, there should be better signage in the elevators for the location of the car rental.

I could here the next room partying all night, walls are so thin I could hear them cracking open cans. I¿ve never been to a room in my life where the walls are so thin. Not the hotels fault the people in the other room were so inconsiderate.

Nice location

Poor value for the money. Nothing special and expensive. Hate the $25/day charge requirement for overpriced and mediocre at best food.

Helpful staff, large rooms, beautiful hotel overall. Hotel stay was great.

Hall carpet should be replaced soon (pretty minor)

I love how clean the room was. The staff was very nice and answer all questions. The check in and check out was so easy.

Clean, comfortable bed, convenient location close to many subway lines, friendly front desk (able to do a late check out), also one of the few hotels in the area with a mini fridge in every room (needed for baby¿s milk)

Rooms are spaces and offer a lot at this hotel

The pillows was very hard woke up with a headache and shoulder pain the double beds was comfortable the sink and shower was stopped up. The whole time we was there the escalator was not working so we had to walk up the stairs from the main entrance.

The staff was great, location and cleanliness

Everything was great

Clean and spacious rooms. Staff was friendly and helpful. All around, this hotel was perfect for my stay.

Breakfast was mediocre and way overpriced.

Very clean. Safe and welcoming.

The location was convenient for me

The hotel is getting seedy and needs an update badly. Hotel parking is self park and a nightmare. Signs mention pay stations which I never found. I ended up getting help from an employee when I was ready to leave. And then I was double charged for parking

My room was beautiful. It was quiet and peaceful. The location was great. I didn’t have my problems finding hat I needed.

Some of the staff where exceptional. One staff member upon arrival was cold and didn’t appear interested in giving a warm welcome. Made me wish I had been checked in by the lady next to him instead.