The Lakes at Ben Eoin Golf Club & Resort

Proximity to ski hill Lovely restaurant on site Staff were friendly!

Wish hotel offered breakfast No mini fridge in room Shower head was old/leaky Scratchy toilet paper

This facility was not as advertised. New ownership, less than adequate staff and the general manager was unavailable to deal with issues.

Fabulous Hotel. Spectacular room. Very clean. Very nice owner. Easy to get to. One of the nicest places I've stayed in.

Absolutely nothing.

Cleanliness of the establishment.

The quality of the breakfast ingredients and presentation were very poor considering the cost of the room.

Lovely room, laundry facilities!Helpful staff,

Smell of pot in hallway, curtains didn’t cover the windows.

The check-in went well, very friendly and professional. The chalet was exceptional and far exceeded our expectations. Best night sleep! Very quiet and comfortable. The views of the fall foliage were stunning.

No complaints.

Beautiful spot in tranquil setting. The staff were amazing and very accommodating. The golf was very picturesque and challenging.

Limited charging options in Cape Breton as we have an EV.

I am in a wheelchair and unfortunately the room I booked was on the second floor. The Receptionist was amazing!! We received an upgrade to an accessible chalet. It was beautiful. So much room for me to get around. Walk in shower, zero bounties entering the chalet. It was a great experience. I will definitely stay at The Lakes again the in future. I will share my positive experience with others.

The staff.

The rooms were dated and need an update/refresh. Also, there was a lack of accessibility with no elevator and an ill positioned bar making it difficult for my elderly father-in-law to take a shower.

The exterior, the grounds and the restaurant

The room

Clean

Running toilet all night, fire alarm beeping for battery change all night, furniture looked like it was from a yard sale?

Location was great as we were skiing at Ben Eoin.

The kitchen supplies were very limited - more cutlery, pots pans, etc would be handy. It's a lovely kitchen to cook in, but there isn't much to cook with. Some of the items in the kitchen were dirty.

We loved everything about this property. It was quiet, beautiful views, lovely property and the on-site restaurant was exceptional!

Not a thing.

Beautiful spot and 10/10 restaurant. Very clean and lovely views of mountains and water.

Very nice, clean, spacious room. Nice restaurant for evening meal.

No fridge in the room. Limited breakfast options

Scenery, accommodating staff, Has restaurant for lunch or dinner on-site with bar.

Rooms do not have mini frig or microwave. Far from any convenient store or eateries for breakfast. Went into Sydney and couldn't find a place serving breakfast during the week.

We arrived late after a long day of travel. We went directly to the restaurant/lounge for a late dinner. The server was excellent and the food was great.

The room was a huge disappointment. It's old, tired, and dated. The carpet was dirty and the bathtub had hair in it. The beds are doubles. Who sleeps in double beds anymore? The room is large enough but just dated.

Beautiful place, peaceful and clean. Room were big. You can use the laundry for free.

Very clean, nice view, friendly staff. The unit had a full kitchen which was a nice option for eating in for a meal or two during our stay.

Booking advertised my unit having a room with a queen bed, a room with two full beds, and a pull out couch The establishment has no such accommodations. The room with two beds were twin size, and no pull out couch.