Westgate Park City Resort And Spa

Location

Remodeling going on where the room was. Had to be moved because of all the loud noise coming from the remodeling. This is definitely not a 4.5 star hotel. It is pretty out of date on the room quality. At best it’s a 3.5.

Location

Hidden fees, hot tub broken, room had patches on the wall, floor was delaminating, parking was non existent (we spent 1.5 hours circling tge garage because they over booked the building and they had no off site options so they forced us to pay to valet)

Location, amenities.

The pool closer to our room was closed. Luckily they had different pools since that was the main reason we chose this hotel for a rainy weekend.

All the amenities. The adult pool, spa and sauna were amazing.

The tram and all shops outside were closed. I guess it was offseason.

The pool and spa area

The resort fee was not disclosed before we got there and it was way more than expected. The internet didnt work and our room was extremely hot.

Good location, weird, confusing layout. It takes too long to get to the adult pool. Shuttle was niceL Bed was comfortable.

They never came and cleaned up the room room on Sunday, they didn?t even empty the garbage cans. The head in the shower was so weak, and it sprayed all over the place, no stream concentrated enough to rinse out your hair,

Location location location! Footsteps to the lease of the mountain. Very clean and well maintained room. Very satisfied!

The layout of the property is a little confusing. No problem once we figured it out, but a more detailed map would be helpful.

Good location for my trip with good access to highways and to the town of Park City.

To a degree, I felt nickel & dimed with added fees that were surprises at check in.

The pool

The room was small and outdated and not the best hotel choice

The adults only pool is nice, and the location is decent.

The hotel is very run down and the layout is confusing. Once you park, you will likely have about a 10-15 minute walk to your room. And one night the parking garage was full so we were told to park in a dirt lot, without being told where that lot was.

Beautiful area.

Not a four star - needs an update. Rushed to exit our room by housekeeping. Difficult time communicating with majority of the staff & they rarely knew the answer to our questions.

The Staff was excellent well trained and a pleasant pleasure to work with! The area in which our room was located was excellent and very quiet.

There were items in the room that were in need of repair and or replacement. We attempted to use the Blanket from the closet and it was completely covered in someone else¿s hair. And had an Oder that seemed it wasn¿t clean.

This resort is conveniently located. The restaurants on site were really good, expensive but good.

Stay clear of the inhouse spa. We scheduled a 80 min massage, and the price was horrendous. Paying $400 for a 80 min massage is outrageous. We expected to pay more, but I've never thought the pricing was going to be so out of whack! Beware!!

Rooms are updated, comfortable bed, superb staff.

Property itself is very convoluted: multiple buildings that are connected and require constant up/down stairs and elevators to move from main lobby to your room and onwards to the slope. Very frustrating and negates the ski in/out experience.

Location - ski in ski out

Layout is extremely confusing. Valet "manager" is rude and rest of the staff offered no assistance without 9 bags including skis and snowboards. Front desk staff also useless, if you could even get them to pick up the phone. Rooms are cramped and outdated

Great location, many amenities but staff uninformed. Asked about yoga studio but clerk didn¿t know told us to check online ! We did but found no info. Went to studio also found no staff there and no posted hours of operation or brochures or phone number

The hotel was under construction meaning the entire high-ceilinged ski lodge lobby ¿ a focal point ¿ was closed. Checkin was in a portable trailer. Housekeeping did not clean room except after check out so we had to wash all the dishes ourselves.

The bed was comfortable.

Outdated. The ice machine was only on one floor. Housekeeper only took out the garbage. The room was small.

The location was fun to explore. We enjoyed the 3 pool options, each with a different feel.

The showerheads were covered with lime.

Location

Very large complex Hallway & elevator confusion. Stay in Elk Lodge .!!ar the West gate

The amenities and how there was so much to do within the resort. The staff was great friendly and welcoming. Room was clean and like advertised.

It was a great visit nothing I disliked